Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
5
User friendly
on July 14, 2023
Posted by: Peter84
from Colville washington
Great washer and dryer very easy to use and they do a great job!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GREAT DISAPPOINTMENT
on July 15, 2023
Posted by: Washer gone wrong
I'd give it a zero if I could ! The washer was GREAT what time it worked. I washed 2 loads and then on my 3rd it started to wash and then STOPPED with clothes and all that water! PLEASE can you make washers without SO many plastic parts?? The repair man said the mode selector needed replaced REALLY after just 2 loads of laundry!!!
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 17, 2023
Hello,
Thank you for taking the time to leave a review on your GE Profile Series top-load washer. We are so sorry to hear that you were experiencing issues with your new washer as this is certainly not normal operation, nor the quality that we expect.
However, we are pleased to hear that our service team was able to get this resolved for you. If you should ever have additional questions or concerns, please don't hesitate to reach back out for assistance.
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Profile Series top-load washer. We are so sorry to hear that you were experiencing issues with your new washer as this is certainly not normal operation, nor the quality that we expect.
However, we are pleased to hear that our service team was able to get this resolved for you. If you should ever have additional questions or concerns, please don't hesitate to reach back out for assistance.
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Smart wifi connected. Very quiet.
on July 16, 2023
Posted by: rzidle
Smart design. See-through cover. Very quiet. I like the smart features: select a cycle (normal, colors, heavy, etc.) and the machine will figure the optimum timing, soil level, and more. Match this with smart rinse and just wait to be notified when your wash is done. The large stainless steel tub holds a lot without crowding. Clothes come out practically dry.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice features, but noisy & unbalances easily.
on July 16, 2023
Posted by: CRL23
3 weeks in & it’s ok. It becomes unbalanced easily. It’s noisy. Otherwise it’s large, has nice settings.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing features
on July 18, 2023
Posted by: DeXter23
from Port Saint Lucie, FL
Incredible features and great app service. Clothes smells so good and stay lint free with a fragante for weeks. My previous washer was old with terrible efficiency. This new appliance is what I needed in my life. In love!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this washer!
on July 18, 2023
Posted by: HiggsJ
from CT
I absolutely love my new washer. I previously had two front loaders and my clothes never smelled clean. This washer is fabulous. It is gentle on my clothes and they smell wonderful!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good features
on July 20, 2023
Posted by: Biffy53
from Trout lake, MI
Seems to wash well, but uses very little water. Often use deep fill feature.
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great buy
on July 22, 2023
Posted by: KM38
from NC
Great purchase. I love the size of this washer along with the features.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com