Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
4
loves it
on June 26, 2023
Posted by: rdbrownmega
from Cordillera, Colorado
Wife loves it. Except it is a little deep and she is short.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer
on July 1, 2023
Posted by: Rickybob 51
from Duluth, GA
We like all of the default setting for each cycle. The washer is large enough for us to clean comforters with no problems. Love how the sensing cycle know just how much water is needed for each load.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my Washer and Dryer!
on July 2, 2023
Posted by: MoYo57
from Philadelphia
I do recommend GE Appliances over the other brands definitely. Have been buying this brand for 30 years. The quality for the price is unmatched!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Washer defective
on July 3, 2023
Posted by: washer was defective
from Northport, NY
no stars the washer stopped working and filled by itself after the first wash. control panel and interior shut off valve were broken
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 5, 2023
Hello,
We're sorry to hear that you are having issues with your newly purchased washer. This is not the experience we want our consumers to have and therefore we are happy to help.
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly and start using your washer.
If you have any questions please feel free to reach out to us.
-Charlie@GEA
We're sorry to hear that you are having issues with your newly purchased washer. This is not the experience we want our consumers to have and therefore we are happy to help.
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly and start using your washer.
If you have any questions please feel free to reach out to us.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 3, 2023
Posted by: Spufer
from Lowell, AR
I am loving the washer and dryer. Love the extra fill and the various spin speeds. the ability for different heat options. I haven't got to try everything out but very excited about it all.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good washer
on July 4, 2023
Posted by: GE washer Full Speed
from Oregon
Does a great job. Had it about a month now. All cycles can by customized to whatever settings you want
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks good so far!
on July 8, 2023
Posted by: PJLaundry
Product was delivered in a timely way yesterday! Looks good and seems to run well so far!
Written by a customer while visiting geappliances.com
Customer Rating
3
Learning to use a great washing machine
on July 9, 2023
Posted by: TAG Pottery
from South Carolina
I am learning to use the washer and found it difficult to understand the directions for its use. I am uncomfortable with the small volume of water and feel I should have more control over the water level.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 10, 2023
Hello,
We're sorry to hear that you are having difficulty in using this washer. We are happy to provide guidance.
The deep fill options provide you to enjoy total control and customization of your water levels with just the touch of a button. The feature and instruction for this washer can be found at the link attached below:
https://products-salsify.geappliances.com/image/upload/s--C13VjCP9--/a5588f65a5c9f2b687337741707abdac620ca3bc.pdf?_ga=2.123311371.1033411848.1688995597-302677575.1657120421
We’re confident that you’ll be able to enjoy your washer for years to come and feel free to reach out anytime if there’s any way we can be of assistance.
-Charlie@GEA
We're sorry to hear that you are having difficulty in using this washer. We are happy to provide guidance.
The deep fill options provide you to enjoy total control and customization of your water levels with just the touch of a button. The feature and instruction for this washer can be found at the link attached below:
https://products-salsify.geappliances.com/image/upload/s--C13VjCP9--/a5588f65a5c9f2b687337741707abdac620ca3bc.pdf?_ga=2.123311371.1033411848.1688995597-302677575.1657120421
We’re confident that you’ll be able to enjoy your washer for years to come and feel free to reach out anytime if there’s any way we can be of assistance.
-Charlie@GEA
Written by a customer while visiting geappliances.com