Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
4
Love the features
on April 26, 2023
Posted by: Wally2323
from Iowa
We are already pleased with this washer. It is quiet compared to our previous machine and has enough features to cover everything that we could possibly need.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Handles most loads well
on April 27, 2023
Posted by: JimRL
Minor problem sometimes with spin cycle unbalanced
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Performance
on April 27, 2023
Posted by: She is Happy
from Sherwood, Arkansas
My new washer is delivering beyond my expectations. The options for use are simple and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Does exactly what we want
on April 27, 2023
Posted by: Murray 77
from Dillsburg, PA
Runs great. Has enough settings for a variety of loads.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Profile Washer: Great Features and Design
on April 29, 2023
Posted by: Yoki2
from Southfield, MI
This washer has turned the task of doing laundry into a treat! It features programming options that save energy, water, detergent and time. Also, it looks great next to the matching dryer!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, May 4, 2023
Hello,
Thank you so much for taking the time to share with us. It means a lot. We are pretty fond of this washer as well. We love the Smart Wash & Smart Rinse feature that measures soil and detergent levels throughout the cycle and during the rinse to optimize wash and rinse times, deliver better fabric care and ensure a thorough clean.
Thank you so much for choosing GE Appliances for your home. We’re happy that you have been so pleased with this model. -Charlie@GEA
Thank you so much for taking the time to share with us. It means a lot. We are pretty fond of this washer as well. We love the Smart Wash & Smart Rinse feature that measures soil and detergent levels throughout the cycle and during the rinse to optimize wash and rinse times, deliver better fabric care and ensure a thorough clean.
Thank you so much for choosing GE Appliances for your home. We’re happy that you have been so pleased with this model. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Ge washer is great
on April 29, 2023
Posted by: Jdm69
from inland empire, ca
I love the large sized tub and the hands free option to turn on washer
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the size!
on April 30, 2023
Posted by: Latashal13
from Fayetteville, AR
This washer is bigger than I expected and I love the features. The only downside is I've had to unplug it a few times because it stopped working.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Balancing Issues
on May 7, 2023
Posted by: Va Girl
from Stafford, VA
This washer constantly has balancing issues and doesn’t drain completely.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, May 8, 2023
Hi there,
We're so sorry to hear that your washer is having balancing issues, and not draining properly. As homeowners ourselves, we can completely understand the inconvenience and frustration this causes, and we truly apologize.
In this case, we would recommend scheduling a service appointment with GE Appliances Factory Service Team, we are confident they would be able to accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. Thank you for your review!
-Devin@GEA
We're so sorry to hear that your washer is having balancing issues, and not draining properly. As homeowners ourselves, we can completely understand the inconvenience and frustration this causes, and we truly apologize.
In this case, we would recommend scheduling a service appointment with GE Appliances Factory Service Team, we are confident they would be able to accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is helpful. Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com