Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
5
I like it size wise
on March 3, 2023
Posted by: Munazza
from Littlerock, Ar
So far it is good, its been only two months since I am using it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
User interface board fried on it
on March 3, 2023
Posted by: Steve7205
from Cicero
Went with GE and the interface board is fried on it already and just purchased it January 9!!! And parts will take a week or 2 According to the appliance technician
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 6, 2023
Hello- We appreciate you taking the time to contact us with your feedback. We are sorry to hear that your interface on your appliance quit working in such a short amount of time. We are glad that you were able to get a new one ordered and hope that it gets resolved as soon as possible. We are confident our technicians will be able to get it back working properly as it should. Please let us know if there is anything else we can help with in the future. Sincerely-Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 3, 2023
Posted by: Mrs Woo
from Saline, Mi
Large tub. Easy to use and Luke the different settings
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Dryer
on March 3, 2023
Posted by: Vicki Dale
from Missouri
Works great, will buy this one again if it sells with our house!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not good
on March 4, 2023
Posted by: Brenda14000
from Pace fla
Washer does not fill enough to do a load of clothes any the dryer is excessive loud
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 9, 2023
Oh no!
We're so sorry to hear that you're having trouble with your washer. This can be a hassle and certainly not the experience we desire for you.
Please refer to page 13 of the owner's manual for guidance on how to properly load your washer. Here is the link below:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000295.pdf&_ga=2.22566844.647089421.1678106827-1263272434.1677112809
You may also refer to the article below:
WASHER – NOT ENOUGH WATER; LOW WATER LEVELS
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38008
There are normal sounds or noises that may occur when using your dryer. There could also be a sound or noise that may not be normal. The following lists both normal and abnormal dryer sounds:
DRYER - NOISES
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411
We hope this helps. Thanks again for posting this review.
Have a wonderful day. - Tierra@GEA
We're so sorry to hear that you're having trouble with your washer. This can be a hassle and certainly not the experience we desire for you.
Please refer to page 13 of the owner's manual for guidance on how to properly load your washer. Here is the link below:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000295.pdf&_ga=2.22566844.647089421.1678106827-1263272434.1677112809
You may also refer to the article below:
WASHER – NOT ENOUGH WATER; LOW WATER LEVELS
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38008
There are normal sounds or noises that may occur when using your dryer. There could also be a sound or noise that may not be normal. The following lists both normal and abnormal dryer sounds:
DRYER - NOISES
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411
We hope this helps. Thanks again for posting this review.
Have a wonderful day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great so far
on March 4, 2023
Posted by: jbred
from south texas coast
needed a bigger washer for rent house and this was the best bet
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent at cleaning laundry
on March 4, 2023
Posted by: Arkats67
from Depew NY
Plenty of washing options. I can actually reach the bottom of the drum.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wife loves this washer
on March 4, 2023
Posted by: DN100
from Missouri
We want a good old fashion Washer, you know one that actually get your clothes clean... This was fits the bill... love the fact that it runs enough water in tub to cover the clothes and the sweet sound of water swashing around.... no regrets...
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com