Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
5
Excellent Washer
on March 2, 2023
Posted by: Ksurtech
Very large washer. It handles a 6 person family with no problem and it uses much less water. I estimate between a third to half less water than my previous washer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Does a great job
on March 2, 2023
Posted by: Niccilynn33
from Indiana
I love this washer. I had my last one for 12+ years. This one cleans very well and I love all the options available. It is also surprisingly quiet!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love how quiet it is!!
on March 2, 2023
Posted by: Sjbing
from Kansas
Washer is super quiet and gets clothes so clean! Love the agitator
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Washer
on March 2, 2023
Posted by: Smiley125
from Industry pa
It's great. I like how it looks and works. I like all the options
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Really large!
on March 2, 2023
Posted by: UpstateNY12
from Hartwick,NY
I can do my king size comforter easily. 2 times the towel load got off center causing the drum to bang. I made sure more water was added and that fixed it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not as advertized
on March 2, 2023
Posted by: Wasdd
Bought as a set. Will not connect to wifi. Powdered detergent turns into a solid rock. Pods work most of the time but some of the time does not desolve completly. Had service call on the dryer do to bad bearings and pulleys. He was unable to connect to wifi.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, March 3, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances washer. Your feedback is very important to us.
With that being said, we are truly sorry to hear that you are experiencing these issues with your appliance. As homeowners ourselves, we definitely understand the disappointment and frustration this causes, and we truly apologize for the inconvenience.
You can find the proper detergent loading information in the owners manual at the link below:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000295.pdf&_ga=2.124492994.935706422.1677852273-1100713441.1674245189
Also, if you are having difficulties connecting the appliance to wifi, you can call our GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com
We hope this helps. Again, we truly apologize for the inconvenience.
Best regards,
-Devin@GEA
Thank you for taking the time to leave a review on your GE Appliances washer. Your feedback is very important to us.
With that being said, we are truly sorry to hear that you are experiencing these issues with your appliance. As homeowners ourselves, we definitely understand the disappointment and frustration this causes, and we truly apologize for the inconvenience.
You can find the proper detergent loading information in the owners manual at the link below:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000295.pdf&_ga=2.124492994.935706422.1677852273-1100713441.1674245189
Also, if you are having difficulties connecting the appliance to wifi, you can call our GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com
We hope this helps. Again, we truly apologize for the inconvenience.
Best regards,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I’ve waited a long time for this awesome washer!
on March 2, 2023
Posted by: mianbo
For years and years we had front loaders and regretted having them. We’ve never owned a GE product. I did my research….shared with my wife this is the washer we need! Yeah the male typically doesn’t do laundry but I always have. My wife has no complaints:). It’s been a month I can’t say enough about our GE Profile Series washer! Truly love it!
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
So easy to use; very user-friendly
on March 2, 2023
Posted by: Freder
from Mt. Pleasant, SC
From day 1 this washer is user friendly and is gentle to my clothes and other items. I can design the features for each load depending on what I am washing but it even does well with a mix of items!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com