Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
3
Takes awhile to learn features and get use to
on March 1, 2023
Posted by: Susanws
from Cheboygan, MI
Had 2 months and lid wouldn't lock, so couldn't do laundry. Tech came out and did a reset and showed us how to do if it happens again. Glad it was something simple
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 1, 2023
Hi,
We're so glad to hear that a tech took care of this issue and we sincerely apologize for the trouble.
Your feedback means alot. Thank you for posting this review. Please let us know if there is anything else you need. Your experience truly matters.
Have a great day. - Tierra@GEA
We're so glad to hear that a tech took care of this issue and we sincerely apologize for the trouble.
Your feedback means alot. Thank you for posting this review. Please let us know if there is anything else you need. Your experience truly matters.
Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on March 1, 2023
Posted by: JW326
I love our washer and how much I can fit in there! You can change the water temperature and other individual settings for each load and there is a countdown timer as well
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good washer
on March 1, 2023
Posted by: Shadowlessfeet
from California
Like the color. Wash clothes effectively and efficiently
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 1, 2023
Posted by: Totreas
from Florida
Works and cleans wonderful love the many many features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 1, 2023
Posted by: Dots222
from Wilmington NC
I love my new GE washer and dryer! I really appreciate the smart dispense technology along with the Smart Wash & Smart Rinse and easier access.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
overly concerned about saving water; tends to wad
on March 1, 2023
Posted by: hankii
from texas
nice and big but wads clothes
only 2 settings use enough water
way too concerned about claiming to save water; does not fully submerge clothes
yes we know the engineers are proud of pointing out being water conscious, but they should keep to the agenda;
it's a washing machine, not a planet saving device.
only 2 settings use enough water
way too concerned about claiming to save water; does not fully submerge clothes
yes we know the engineers are proud of pointing out being water conscious, but they should keep to the agenda;
it's a washing machine, not a planet saving device.
so we are limited to towels setting or bulk setting.
other than that
It's a washing machine
it does have a 'deep water' setting so it's ok for that.
other than that
It's a washing machine
it does have a 'deep water' setting so it's ok for that.
I would recommend this to a friend!
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy GE_Appliances, March 2, 2023
Hello,
Thank you for taking the time to give us your feedback. While we strive to deliver the highest quality products that meet every need of our consumers, we understand that there is always room where we can improve. This washer offers amazing features like Smart Wash & Smart Rinse, Power Pre-Wash, and Enhanced Smarter Wash Technology that enables greater optimization of cleaning power and fabric care within each cycle. However, we are sure that the Deep Fill option allows total control and customization of your water levels with just the touch of a button.
If you need anything else in the future, please let us know. We are happy to help!
-Charlie@GEA
Thank you for taking the time to give us your feedback. While we strive to deliver the highest quality products that meet every need of our consumers, we understand that there is always room where we can improve. This washer offers amazing features like Smart Wash & Smart Rinse, Power Pre-Wash, and Enhanced Smarter Wash Technology that enables greater optimization of cleaning power and fabric care within each cycle. However, we are sure that the Deep Fill option allows total control and customization of your water levels with just the touch of a button.
If you need anything else in the future, please let us know. We are happy to help!
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on March 1, 2023
Posted by: Lil bitttt
Best washer I have ever owned. The app might be freeze once in a blue moon but what source of technology don’t
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good but could be better
on March 1, 2023
Posted by: Jls552
from 21222
The washing machine has nice finish look, lotta features I wish that you could control it from your smart device more, it does have a balancing problem doesn’t seem to be still and spin cycle dances across my laundry room and makes a lot of noise spinning out of control. The single action agitator could be better clothes come out clean. I’m happy with that.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com