Hey there, and thanks for taking the time to leave a review. While we’re glad this model has the delay feature you were looking for, we hate to hear you’re unhappy with the noise level. We know any unexpected or loud noise must be frustrating, and we regret any inconvenience caused. Your feedback will be sent to our team for review; your insights are appreciated, as we always want to know what our consumers think of our models.

While we want to provide as peaceful an experience as possible, we do expect the washer to make some noise as it operates. If it might be useful for you, we have an article that describes what sounds we would expect the unit to make during agitation available here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894&_ . If after reviewing that article you’re concerned the noise you’re hearing isn’t ordinary, our service department is available at 1-800-432-2737 and online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the unit for any issues.

We hope this information is helpful. If you have any other concerns or questions, we’re happy to offer assistance any time. Best wishes! -Sarah@GEA