Customer reviews from LEGO
LEGO - Horizon Forbidden West: Tallneck 76989 Toy Building Kit (1,222 Pieces)
Average customer rating
4.8
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
67
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
2
96%of customers recommend this product.
(
73 out of
76)
Customer Reviews for LEGO - Horizon Forbidden West: Tallneck 76989 Toy Building Kit (1,222 Pieces)
Customer Rating
1
Waste of time and money
on January 22, 2023
Posted by: Marsha
I'll never buy another expensive set like this again. I ran into problems around bag 4. I checked several times and even took it apart and the only way to make one section to stay on was to really force it. All was fine until the last part and then the stupid thing just fell apart. For as expensive as Lego is I expect better. Maybe I'll just sell all my Lego off and get a hobby that isn't lousy quality.
No, I would not recommend this to a friend.
Response from LEGOBy Nelson, LEGO® Customer Service, January 24, 2023
That's not the experience we want for our fans. We're happy to help troubleshoot the build. Feel free to reach out to us at LEGO.build/Service-BV if you need assistance!
Written by a customer while visiting LEGO
Customer Rating
1
Missing Pieces
on May 6, 2022
Posted by: Inari
Found that half way through the dang build that it was missing a piece. A pretty important piece, the one that connects a whole leg of the TALLNECK to the torso. For reference it's piece 4213374. Oh, and it's out of stock too. So now I can't complete my build and probably gonna have to stuff this build in a corner now. Thanks Lego. You've ruined this one.
No, I would not recommend this to a friend.
Response from LEGOBy Heather, LEGO® Customer Service, May 6, 2022
We're very sorry for the disappointing experience. Give us a call at LEGO.build/Service-BV and we'll see what we can do about your missing piece that's currently out of stock. We'll work towards the best solution to get you back to building.
Written by a customer while visiting LEGO
Customer Rating
3
The Faro (Devil)'s in the Details
on June 3, 2022
Posted by: "Your nickname"
I just spent several hours attempting to engineer what should have already been an existing feature of this build. For a group of designers that claim to love this franchise, this build is missing something painfully obvious to my eye: the stance of the Tallneck! In game, these machines are *NEVER* simply standing still. They are *constantly* in a state of forward motion. Why then, doesn't their design reflect this? Again, I attempted to amend this oversight to no avail and will resign myself to revert the build to it's original specs since the center of gravity is too high to permit me to simply 'bootleg' a workaround. I can't be the only one who's irked by this... This is my first time leaving a review. I hope in future, thoughtful consideration is given to the subject matter. If this was considered in the design and was not able to be accommodated, please underscore that in the design notes!
No, I would not recommend this to a friend.
Response from LEGOBy Bridget, LEGO® Customer Service, June 6, 2022
We’re sorry to hear your building experience with this set was disappointing. We want our builders to feel inspired and enjoy building their new sets. We’ll be sure to share your suggestions with our design teams so they know where we’ve missed the mark this time.
Written by a customer while visiting LEGO
Customer Rating
5
Worth it!
on May 7, 2022
Posted by: FiendishRazar064
I had a blast building this set, definitely worth the price. I'm looking forward to the idea of LEGO releasing more Horizon sets in the future, huge fan of the games and now a huge fan of this set.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Absolute Beast!
on May 8, 2022
Posted by: DreamyBrush062
I had so much fun putting this together. It took me about 7 hours, I haven't had this much fun putting together a Lego set in ages! The Tallneck is an absolutely stunning, giant piece. The Aloy minifig is SUPER cute. I might knock that down a little since the hair doesn't completely cover the other side's Focus, but other than that it's so cute. Great scale for Aloy, the Watcher and the Tallneck. I really hope they continue the Horizon series as Legos, I would LOVE to see more. The Legos really translate well into the robotic beasts. Thanks for making such a cool set!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
An absolutely enjoyable challenge
on May 12, 2022
Posted by: EquinoxInferno7
I have never built such a technical and unique Lego set ever and I loved every second of it. The technique used to create such a beautiful model is not only impressive but it’s a marvel to think that this is still only legos.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Fantastic Build
on May 15, 2022
Posted by: Brier
Great build from one of my favorite game series!
Definitely worth the price and quality is fantastic.
Definitely worth the price and quality is fantastic.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Fantastic!
on May 15, 2022
Posted by: LadyRogue
Saw this was announced months ago and bought it the moment it released. Very well designed and put together. Only downside is one small piece doesn't fully stay on the back, but it doesn't fall off so it isn't a big problem. Hopefully more collaborations with Horizon will happen in the future.
I would recommend this to a friend!
Response from LEGOBy John, LEGO® Customer Service, May 16, 2022
If part of your set doesn't seem sturdy, the best thing to do is double-check your build. Sometimes there may be a piece just a little off from where it should be. You'll also want to make sure that all the pieces are pressed tightly together. If you're still having trouble, reach out at LEGO.build/Service-BV so we can take a look!
Written by a customer while visiting LEGO