Customer reviews from Fellow
Fellow - Carter Move Mug w/ 360° Sip Lid 12oz - Black
Average customer rating
3.6
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
51
4 Stars
24
3 Stars
22
2 Stars
19
1 Star
15
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Fellow - Carter Move Mug w/ 360° Sip Lid 12oz - Black
Posted by: Jillian M.
from Scranton PA
Verified Purchase:Yes
Bought as a gift for my husband. This is a really nice travel mug. It looks very sleek and stylish. The finish is great as it doesn’t get really slippery when wet. It keeps drinks very hot for an extremely long time. Impressive. The only concern is the magnetic top. I just know I’m going to lose it. Otherwise I’m am pleased with the purchase.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: IDK
Verified Purchase:Yes
I got this mug about a year ago and you want a review now! I wasn’t even sure I still had it. Not good for travel. Good for desk work.
Written by a customer while visiting Fellow
Customer Rating
2
beautiful and impractical
on October 31, 2024
Posted by: DRagon650
Bought this several months ago, when I had to buy the sliding lid separately, and it was only available in black. I don't like using it, because the lid's inner workings are so convoluted, it's almost impossible to clean without running under hot water for much too long. It's just a sliding lid. So I decided I would try the 360 lid, but it releases a flow so wide it spills around my mouth, unless I very carefully and slowly tip the mug... not what I want to deal with in the truck at traffic lights. Plus, I put hot coffee in it almost two hours ago, and the outside of the mug at the bottom is a good 10-15 degrees warmer than the top. It's a beautiful looking design, cosmetically, but has too many functional flaws to be a practical coffee delivery system. I'm now shopping elsewhere for a travel mug.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, November 4, 2024
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we will make sure to pass it along to our product team. If you have any additional comments or suggestions, please don’t hesitate to reach out to us at hello@fellowproducts.com.
Thank you!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we will make sure to pass it along to our product team. If you have any additional comments or suggestions, please don’t hesitate to reach out to us at hello@fellowproducts.com.
Thank you!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow