Customer reviews from Fellow
Fellow - Carter Move Mug 16oz - Matte Grey
Average customer rating
4.6
(1,076 Reviews)
Rating breakdown 1,076 reviews
5 Stars
865
4 Stars
90
3 Stars
46
2 Stars
30
1 Star
45
87%of customers recommend this product.
(
224 out of
257)
Customer Reviews for Fellow - Carter Move Mug 16oz - Matte Grey
Customer Rating
5
Best personal coffee thermos!
on February 22, 2025
Posted by: JW in Ventura
I had two now for myself and my wife, 12oz and 16oz. Keeps coffee hot and drinkable for hours. The splash guard is a great idea.
Written by a customer while visiting Fellow
Customer Rating
3
Good quality thermos
on February 23, 2025
Posted by: Anonymous
This is my second move mug. The color is beautiful and I love the texture, its size, its shape. The only bummer is that it takes two hands to open and drink from the mug, and like a traditional thermos, the lid is wet when taken off so you have to be thoughtful about drips. I'm not sure what the problem was with the slanted, "drink-from" lids, but I do miss them.
I would recommend this to a friend!
Response from FellowBy CX, Customer Experience Team, February 26, 2025
Hi there!
Thank you so much for taking the time to share your experience with us! We really appreciate your feedback, and we can’t wait to pass it along to our product team. If you have any more thoughts or suggestions, don’t hesitate to reach out at hello@fellowproducts.com. We’d love to hear from you!
Thanks again!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you so much for taking the time to share your experience with us! We really appreciate your feedback, and we can’t wait to pass it along to our product team. If you have any more thoughts or suggestions, don’t hesitate to reach out at hello@fellowproducts.com. We’d love to hear from you!
Thanks again!
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Beautiful Coffee Mug!
on February 23, 2025
Posted by: AmigoDan
A beautiful mug for coffee! Coffee stays hot/warm for hours. Engraving options are super! Love the available colors.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Beauty meets function
on February 28, 2025
Posted by: KateO
I didn’t realize I’d been “tolerating” other travel mugs for my coffee until I was gifted the Carter. All of a sudden I want to use nothing else. Aesthetically pleasing. Retains heat for hours. And, drinking from it is satisfying—the splash guard is such a great feature but still allows you to smell the coffee for a fuller experience. I’m a huge fan.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Travel coffee elevated
on March 8, 2025
Posted by: Jill
I never understood what was missing from my to-go coffees- this solved the problem! Other travel mugs block the coffees aroma. The Carter makes my car coffees so much better!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
on March 30, 2025
Posted by: kh
I purchased it looking for a 12oz thermal cup that would fit in my coffee maker. This cup fits perfect and holds the perfect amount of coffee. I typically drink my coffee over a two hour period and this cup keeps it nice and hot.
Written by a customer while visiting Fellow
Customer Rating
5
Looks great and performs well
on April 22, 2025
Posted by: QualityKit
A friend gave one of these to my husband and I found myself sneaking a chance to use it, whenever possible, once I discovered that it kept my iced latte colder for longer than the thermal mug I'd been using. So I bought one for myself in Peri Twinkle color, and got two carry lids: one to thank my husband for sharing; one to complete my mug. While the mug cisomfortable to hold, the carry lid has been a smart addition. I don't want to drop this beauty.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
on May 5, 2025
Posted by: JayneMc
I bought this to replace my other move mug I left in the airport by accident. This is my absolute favorite travel water/coffee container it keeps things sooooo cold. I was lost with out it!
I would recommend this to a friend!
Written by a customer while visiting Fellow