Customer reviews from Fellow
Fellow - Carter Move Mug 16oz - Matte Grey
Average customer rating
4.6
(1,075 Reviews)
Rating breakdown 1,075 reviews
5 Stars
864
4 Stars
90
3 Stars
46
2 Stars
30
1 Star
45
87%of customers recommend this product.
(
223 out of
256)
Customer Reviews for Fellow - Carter Move Mug 16oz - Matte Grey
Customer Rating
5
Great product
on January 23, 2025
Posted by: Wendall
Love it. Very slick looking and love the splash guard with which for ice
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Love it!
on January 24, 2025
Posted by: Linda
I have four Fellow mugs and I love them all. I love that they keep my drink hot without the taste of metal. I also love that the lid is easy to clean unlike some other brands that get a lot of buildup if you don't deep clean frequently.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
2
Not good at all
on January 28, 2025
Posted by: Aloha223
I bought this a couple of weeks ago and used it for multiple times.
The coffee inside easily spill between the bottle and the lid even I close the lid tight and strong…
The coffee inside easily spill between the bottle and the lid even I close the lid tight and strong…
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, February 5, 2025
Hello,
We truly appreciate you taking the time to share your experience with us! Your feedback is invaluable in helping us improve, and we will certainly pass it along to our product team. If you need further assistance in resolving this issue or have any additional insights or suggestions, please don't hesitate to reach out to us at hello@fellowproducts.com.
Thank you once again for your contribution!
Best regards,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
We truly appreciate you taking the time to share your experience with us! Your feedback is invaluable in helping us improve, and we will certainly pass it along to our product team. If you need further assistance in resolving this issue or have any additional insights or suggestions, please don't hesitate to reach out to us at hello@fellowproducts.com.
Thank you once again for your contribution!
Best regards,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
Great
on January 29, 2025
Posted by: Plomero 1
I Both this item and so happy with it … totally recommend it
Written by a customer while visiting Fellow
Customer Rating
2
Keeps coffe hot but is not spillproof
on February 2, 2025
Posted by: Savannah
It's a nice mug that keeps my drink warm, but I have noticed at certain angles the drink spills out even when the lid is completely on.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, February 5, 2025
Hi there,
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you need further assistance or have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you for sharing your experience with us! Your feedback is incredibly valuable, and we'll be sure to relay it to our product team. Should you need further assistance or have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Thank you!
- The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
5
To-go
on February 4, 2025
Posted by: Wws
Just bought one for my wife and myself with the handle lid. Well made, I like the sipping edge being slim and the no splash guard. Looking forward to this cup being my new favorite travel companion
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Without a doubt, the best
on February 6, 2025
Posted by: TRNR
This mug is by far the best travel mug out there. I have about 20 mugs in my cabinet that are not touched anymore and I reuse this one every single day. Never a single leak and the splash guard is phenomenal. I also bought the 8oz mug for double espressos because it is the perfect size. Buy one.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Great mug!
on February 7, 2025
Posted by: marty
Does the job and does it well. Love the ceramic interior! The spill guard makes it simple to drink this in the car. I switched from the original size in order to fit it in a cup holder and the newer model holds up!
Written by a customer while visiting Fellow