Customer reviews from Fellow
Fellow - Carter Move Mug 16oz - Matte Grey
Average customer rating
4.6
(1,075 Reviews)
Rating breakdown 1,075 reviews
5 Stars
864
4 Stars
90
3 Stars
46
2 Stars
30
1 Star
45
87%of customers recommend this product.
(
223 out of
256)
Customer Reviews for Fellow - Carter Move Mug 16oz - Matte Grey
Customer Rating
5
Great coffee drinking thermos/mug
on December 16, 2024
Posted by: Jw202
Really nice aesthetic and not too tall and skinny and not too fat. I think it will sit in my cars coffee holder but haven’t tested yet. Goes nicely inside a briefcase with no spills. The lid is a nice touch for an even of low of coffee when drinking. Would definitely buy again
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
on December 19, 2024
Posted by: firstm
I love this water bottle. It keeps water warm for a long time.
Written by a customer while visiting Fellow
Customer Rating
5
Christmas
on December 22, 2024
Posted by: WVCouch
The perfect Christmas gift for coffee lovers, hope they love it as much as I.
Written by a customer while visiting Fellow
Customer Rating
5
Avoid spills
on December 22, 2024
Posted by: Coffee Drinker
Love that I can leave the top off to cool down hot coffee so I can drink The splash guard avoids spills while driving.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Heavy duty, nice features
on December 22, 2024
Posted by: gift24
We purchased these for client gift bags and they were well received
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Amazing product
on December 23, 2024
Posted by: 202
I have been looking for a simple and solid travel coffee mug like this and I gotta say it’s so perfect easy to wash too! I highly recommend it to anyone who needs a new travel mug for coffee on the go and it stays hot!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Poor seal
on December 24, 2024
Posted by: JV
Keeps water warm but seal broke after 2 uses. Have not had this problem with other fellow products.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, January 2, 2025
Hi James,
We're sorry to hear this happened. We're glad to see that one of our agents has already been in touch with you to assist. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Best,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
We're sorry to hear this happened. We're glad to see that one of our agents has already been in touch with you to assist. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Best,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Customer Rating
1
I don’t recommend
on December 26, 2024
Posted by: Move mug
Extremely disappointed in this product. Only used it for one day before the top got stuck on the cup and now won’t come off.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, January 2, 2025
Hi,
We're sorry to hear this happened. We're glad to see that one of our agents has already been in touch with you to assist. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Best,
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
We're sorry to hear this happened. We're glad to see that one of our agents has already been in touch with you to assist. Should you have any additional feedback to share, please feel free to reach out to us at hello@fellowproducts.com.
Best,
-The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow