Customer reviews from Fellow
Fellow - Carter Move Mug 16oz - Matte Grey
Average customer rating
4.6
(1,076 Reviews)
Rating breakdown 1,076 reviews
5 Stars
865
4 Stars
90
3 Stars
46
2 Stars
30
1 Star
45
87%of customers recommend this product.
(
224 out of
257)
Customer Reviews for Fellow - Carter Move Mug 16oz - Matte Grey
Customer Rating
5
Functional and Aesthetic
on August 19, 2024
Posted by: rl
Bought this as a gift for my girlfriend and she loves it. Beautiful tone (Sienna) and very stylish to walk around the block with. Functional lids and splash guard as well.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Best thing ever
on August 21, 2024
Posted by: Ria
Love it 1000000 stars; my coffee stays hot for 5hours and I meant hot, love it
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Beautiful and works
on August 24, 2024
Posted by: Kaye
Beautiful. Works. I don’t spill things on my keyboard. Elegant.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Look no further, the BEST travel mug!
on September 3, 2024
Posted by: lobau
In love with this move mug! I purchased the 12 oz, and could not be happier with the sleekness and high quality materials. I've used it for my iced and hot drinks - and the mug was phenomenal. I was looking for a travel mug that I could through in my bag and not worry about leaking and one that would fit in my car cup holder - the carter move mug did not disappoint! I wish I could get one in every color!! Might have to add more to my future wish lists.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Doesn't spill and keeps beverages hot all day. The size is perfect for the car cup holder or to toss in a backpack or shoulder bag. Splash guard keeps me from burning my mouth when taking sips
on September 7, 2024
Posted by: Anonymous
Best on-the-go mug. I bought these as prizes for a work step challenge
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Jammed Top
on September 10, 2024
Posted by: Will18
I just got this item and was really excited to use it and then for some reason I screwed it on and it jammed. I couldn't take off the top and I had a hard time opening it. It took me about 10 minutes to open it. Now I'm scared to close it too tight and have coffee come out if its dropped slightly. Really sucks, I was hyped for this item.
I would recommend this to a friend!
Response from FellowBy CX, Customer Experience Team, September 11, 2024
Hello,
We regret to learn about your situation. A member of our Customer Experience team has contacted you through email to help resolve this matter. We are eager to connect and ensure everything is addressed properly!
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
We regret to learn about your situation. A member of our Customer Experience team has contacted you through email to help resolve this matter. We are eager to connect and ensure everything is addressed properly!
-The Fellow Team
Kyle Wilson
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Bricky High Score: 63
Written by a customer while visiting Fellow
Customer Rating
5
Love this mug!!
on September 11, 2024
Posted by: d
I specifically bought this because I was sick of the metallic taste that coffee gets in other mugs. This mug really keeps the coffee tasting fresh! I also love that it closes completely and doesn't spill on my morning commute and the design is so beautiful! Love it!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Amazing heat retention! Love the leak proof lid!
on September 12, 2024
Posted by: BaristaNoelle
I just got my Carter Mug in the mail and immediately starting using it! I LOVE LOVE LOVE this mug!!! Even without the lid on, my coffee stayed hot for several hours (way longer than my normal paper Togo cup options). I even had a coffee in the mug closed I forgot about and I went to clean it the next day, 16 hours later, and it was still warm!! I love that it’s a screw on lid so I can just throw it in my bag and never have to be worried it’s going to leak. Can’t wait to test this out with an iced drink next!
I would recommend this to a friend!
Written by a customer while visiting Fellow