Customer reviews from swann.com
Swann - Wireless Leak Alert Sensor - White
Average customer rating
4.6
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
21
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
20 out of
20)
Customer Reviews for Swann - Wireless Leak Alert Sensor - White
Customer Rating
5
Small but Mighty Technology at It's Finest
on February 27, 2022
Posted by: Cherylz
from Monroe, NC
Frequency of use:Monthly
[This review was collected as part of a promotion.] Got this product and already loving the features. It is small and compact so you can use it anywhere. It has a long cord from the sensor to the battery pack and an adhesive to mount onto any location. Love the fact that there is an app to download to use the product. As soon as we tested it out by causing a leak I was notified instantly on my phone that a leak has been detected. As soon as I cleaned the leak up again instant notification that the leak has been resolved. This is a great feature in that if you are not home you are aware of a leak instead of coming home to a flood or water damage. Also the app lets you know when the batteries need to be replaced to ensure that the sensor works effectively. The only negative feature is that the screws for the battery pack are extremely tiny would have been nicer if they were a little bigger. Also I am adding to my calendar so that I can replace the batteries yearly to ensure proper working conditions.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Easy to use
on February 25, 2022
Posted by: Jeff231
from Lakeway TX
[This review was collected as part of a promotion.] I got this leak sensor because my air conditioner leaked over the summer and created a waterfall from my attic ceiling. It was very easy to use. Just plug it in and set it. Highly recommend to save you a lot of money in home repairs.
I would recommend this to a friend!
Response from swann.comBy Josh V., Customer Service , March 1, 2022
Hello Jeff231,
Thank you for reaching out to us and sharing your positive feedback on our Leak Alert Sensor. It is great to hear from your perspective on how we have since improved your sense of security. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your positive feedback on our Leak Alert Sensor. It is great to hear from your perspective on how we have since improved your sense of security. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com