Customer reviews from swann.com
Swann - Wireless Leak Alert Sensor - White
Average customer rating
4.6
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
21
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
20 out of
20)
Customer Reviews for Swann - Wireless Leak Alert Sensor - White
Posted by: bob82
Verified Purchase:Yes
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, January 2, 2025
Hello bob82! Thank you for sharing your positive experience.
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, March 13, 2024
Thank you for sharing your 5-star review!
Written by a customer while visiting swann.com
Customer Rating
1
Not Happy
on March 4, 2024
Posted by: Bobby Sands
I read reviews prior to my purchase (less than a month ago) and people were complaining about connection issues. I am now experiencing this! I plan to take all 10 detectors back to Lowe’s!
Response from swann.comBy LV - Swann Team, March 6, 2024
Hello Bobby,
Hello
We are sorry to learn you are experiencing issues with your product. There are many variables as to why your system may be malfunctioning. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. Please also note that Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below.
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
Hello
We are sorry to learn you are experiencing issues with your product. There are many variables as to why your system may be malfunctioning. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. Please also note that Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below.
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Excellent product
on January 16, 2024
Posted by: Topo250
Had bought 4 of the leak detectors!! Put three of them in certain areas in the house!! Had a new countertop and sink installed in our kitchen!! When I installed the garage disposal, we were in a rush to get it done because we had to leave to go to visit a friend!! And because of not be able to connect the dishwasher after a few days !! The dishes were added up and my wife wanted to get the dishwasher connected and turned on while we left!! I had the fourth detector and thought that I better connect it up. I was not comfortable of my plumbing work. lol!! Good thing I did!! Got over to our friends house and got a message that water was detected!! I call my neighbour and he rush over and found water coming from the connection to the disposal to dishwasher!! Wow!! Thank goodness for the Swann leak detection!! Thank you Swann !!
Response from swann.comBy LV - Swann Team, January 17, 2024
Hello Topo250,
Thank you so much for sharing your positive feedback. We are glad to know you installed your Leak Alert Sensor right on time to prevent a bigger leak. We are glad to hear you find value in the features our systems have to offer. If you need assistance or would like to provide us with additional feedback please visit our support page or contact us over the phone. .
https://support.swann.com/hc/en-us.
Your feedback is important to us.
LV -Swann Team
Thank you so much for sharing your positive feedback. We are glad to know you installed your Leak Alert Sensor right on time to prevent a bigger leak. We are glad to hear you find value in the features our systems have to offer. If you need assistance or would like to provide us with additional feedback please visit our support page or contact us over the phone. .
https://support.swann.com/hc/en-us.
Your feedback is important to us.
LV -Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
on December 19, 2023
Posted by: Yyykhan
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, December 19, 2023
Thank you for sharing your 5-star review! LV -Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
Great water leak sensor
on April 6, 2023
Posted by: hg33
I just bought this after hearing about the very large number of braided flexible hose failures! These hoses are used on flic taps, toilet cisterns etc. Failure can flood the entire house if not detected! Like holiday homes etc. The device couldn't have been easier to setup using the Swann Security App. Make sure of WiFi signal strength in the devices location before sticking to surface. WiFi signal strength can be seen in the App under the "Settings" cog then under the device name. It does take a while to show any signal changes.
Written by a customer while visiting swann.com
Customer Rating
5
pretty simple to use with a decent app
on August 23, 2022
Posted by: SwannLeakSensorReviewer
[This review was collected as part of a promotion.] Swann's leak alert sensor is straightforward. There's an itty bitty teeny tiny screw that you need to manage with an included micro-screwdriver, but other than that, you pop in batteries, download an app, get everything synced to your WiFi network and you're done. The device will alert once or twice as you set things up and if you make contact with the sensor with your fingers/body, but it seems to perform as expected. Set it and forget it!
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
4
A money saver
on August 22, 2022
Posted by: Rubicon
from NE Ohio
[This review was collected as part of a promotion.] This leak alert sensor can save homeowners money. It is a small compact device that I was able to simply install. Easy set up with downloading the app. It is battery operated. We used it under the kitchen sink and a few weeks later we got an alert on my phone letting me know we had a leak. Saved me a lot of headaches if I wouldn't have had it. A money saver and peace of mind. Recommended.
I would recommend this to a friend!
Written by a customer while visiting swann.com