Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(778 Reviews)
Open Ratings Snapshot
Rating breakdown 778 reviews
5 Stars
531
4 Stars
139
3 Stars
41
2 Stars
20
1 Star
47
93%of customers recommend this product. 
(
202 out of 218
)
Best Buy Privacy Policy
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
5 out of 5
5
Great Features. I like the different size drawers
on August 16, 2024
Posted by: dimples77
from Virginia Beach VA
I purchased my LG 29 cu ft French Door Refrigerator with Water Dispenser nine months ago. I love all the storagr drawers both in the freezer and refrigerator. they glide in and out easy, I would purchase again.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
issues with fridge after 10 months
on August 18, 2024
Posted by: Dave Hennemeier
[This review was collected as part of a promotion.] purchased less then one year failed after 10 months. service came out replaced as compressor as fridge/freezer not getting cold. now 3 and half weeks later not cooling properly and not making ice will now have to call lg service again as problem wasn't resolved and now its after the one year warranty. will see how it goes from here.
Quality
2 out of 5
2
Features
3 out of 5
3
Value
3 out of 5
3
Response from lg.comBy JaeLG Digital Care TeamAugust 20, 2024
Hi Dave. We appreciate your insights and are happy to hear you're in contact with our fantastic support team for your LG fridge! Luckily your fridge comes with a 90-day warranty on repairs as well as a five-year warranty for parts and labor. You can also find troubleshooting and information regarding your LG fridge's cooling here: https://shorturl.at/IONQU. If you need any additional assistance, you can reach us at @LGUSSupport. We're always more than happy to help! *Jae
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Issue after Issue so far
on August 19, 2024
Posted by: Jeffjax2
from Jacksonville. FL
The water dispenser light stopped working after about 7 month and that apparently can'tbe replaced (dumb idea LG). Then after about a year and half it is making a loud high pitched squealing noise that can be heared across the house.
Pros: Style/Design
Quality
2 out of 5
2
Features
4 out of 5
4
Value
2 out of 5
2
Response from lg.comBy LG SocialAugust 21, 2024
Greetings Jeff. Thank you for sharing your experience with your French door refrigerator, we aim to provide exceptional service and a smooth repair process. We have an excellent troubleshooting guide for noises we would love to share with you. It has the most common noises that can be heard coming from the unit and it explains the cause of it, https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator-CT10000021-20150292153479. If you have any additional questions regarding the noise or the light, we are always here to help. You to send us a private message via @LGUSSuport with your personal details so we can further assist. Have a great day! ~Ivy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Large and spacious refrigerator
on August 20, 2024
Posted by: Sestiro
Spacious fridge…keeps food consistently cold…freezer has adequate space and water and ice maker work well…to date, overall very satisfied…
Response from lg.comBy LGMarch 28, 2026
Hi, Sestiro. Thanks for sharing your experience with the LG Refrigerator (LRFWS2906S) model. It’s great hearing that you’re enjoying the spacious interior, consistent cooling, and reliable freezer performance — plus having the water and ice maker working smoothly is always a big win. Being overall very satisfied is exactly what we love to hear. This unit is designed to offer generous storage, efficient cooling, and everyday convenience, so it’s wonderful knowing it’s meeting your expectations so well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Internal space.
on August 27, 2024
Posted by: Jlopes1
[This review was collected as part of a promotion.] We bought this LG refrigerator for the internal space, as a result we have eliminated the need for a spare refrigerator in the garage. Thank you LG.
Response from lg.comBy ^RichLG Digital Care TeamApril 3, 2026
Hello there, we understand how much you’re enjoying your LG LRFWS2906S French 3‑Door Refrigerator, and we appreciate you sharing your experience. It’s great hearing that the spacious interior has made such a difference — eliminating the need for a second refrigerator in the garage is a huge win. That kind of storage efficiency is exactly what this model is designed to deliver.

We’re glad it’s been such a helpful upgrade for your home.

If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
It work great
on August 28, 2024
Posted by: mbc2o8
from Boston
It was an great fridge until it stopped getting cold. I was so disappointed. A repair man told me that he would be replacing that part every two years because that is quality if LG refrigerator's.
Pros: Style/Design
Features
4 out of 5
4
Value
4 out of 5
4
Response from lg.comBy LG Digital Care TeamAugust 28, 2024
Hey there! Thank you for telling us about your experience with your LG fridge. Quality is our promise regarding our products, and your feedback is exactly what we need for improvement. Don't sweat it! We're the fridge whisperers, here to tame the temperature back to its cool, calm, and collected self. It sounds like the service team was able to help out with your repair, so that's great to see!

If you still need help with your fridge, please follow up with us on social media @LGUSSupport with your contact info. Our team will be happy to help. *Joseph
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Beautiful fridge
on September 9, 2024
Posted by: SJW2024
[This review was collected as part of a promotion.] The refrigerator cools and functions very well. My one regret is my own fault. The ice maker is completely internal and in hindsite I would have liked the ice to be dispensed in the door. Lesson learned
Response from lg.comBy LGMarch 31, 2026
Hello! We’re glad to hear your LG Refrigerator is cooling and performing so well. The internal ice maker definitely keeps things sleek and efficient, and it’s great that everything is working smoothly overall. Your note about preferring in‑door dispensing is a helpful insight, and it’s wonderful that the fridge is still delivering the performance you were looking for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Terrible Shelving
on September 20, 2024
Posted by: HP501
from osprey fl
Poor and unreliable shelving. Beware! This refrigerator is a calamity waiting to happen, as in your food items, courtesy of shelf collapse, will be splattered on your floor. As in you'll need to spend $$ hiring a professional grout cleaner.
Pros: Style/Design
Quality
2 out of 5
2
Features
2 out of 5
2
Value
2 out of 5
2
Response from lg.comBy trueLG Digital Care TeamSeptember 23, 2024
Hey there! Making sure your shelves are set up properly is crucial for avoiding any mishaps. Check out this quick guide on adjusting your shelves to keep everything safe and organized: http://spr.ly/6424ogRTq. If you have any further questions or concerns, don't hesitate to reach out on social media at @LGUSSupport. ~Ivy
Written by a customer while visiting lg.com
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