Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(785 Reviews)
Open Ratings Snapshot
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product. 
(
202 out of 218
)
Best Buy Privacy Policy
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
5 out of 5
5
Classy, sleek
on September 4, 2021
Posted by: TheresaFery
from Gresham, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago, always had a side by side
We love the space and color is beautiful
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent Quality
on September 3, 2021
Posted by: Jparound
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought a New French Door Refrigerator and its awesome, a lot of space, Happy with it!!
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love the chilled water feature.
on September 3, 2021
Posted by: DLeeUT
from Salt Lake City, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the access granted by the french doors. The water dispenses faster than my last refrigerator.
Pros: ease of use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Couldn't be happier
on September 1, 2021
Posted by: MikeN1005Q
from Charleston, WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I replaced my old side-by-side refrigerator with the LG and couldn't be happier. After installation, I moved the contents of the old fridge over to the LG and was amazed at how much more room I had. The old fridge seemed full, but when I got everything moved over to the LG I had room to spare in both the fridge and freezer sections. The interior is intelligently designed and it's much easier to see what I have. One of the reasons I went with this model is that it didn't have ice in the door... the last two refrigerators I owned had this feature and in both of them it was problematic. The little flapper door that closes the ice compartment would malfunction which led to the ice in the door freezing. Ice in the LG dispenses to a much larger receptacle inside the freezer compartment. Thus far it's been trouble-free operation-wise, and I have a much greater quantity of ice on hand for when I have guests over. Also, I don't have to get down on my hands and knees to replace the water filter on the LG - a huge improvement over my last fridge. Finally, I never thought of my old fridge as being noisy, but I've noticed a huge difference with the LG soundwise - it's whisper quiet. There's honestly nothing I would change about the LG. I'm completely satisfied and would definitely recommend this model to others.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
love it
on September 1, 2021
Posted by: fut79
from Williamsburg Va.
[This review was collected as part of a promotion.] I am so happy I brought this LG I will only buy LG product from now on.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
So much space inside!!
on August 30, 2021
Posted by: Anonymous
from Cumming, Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love how accessible everything is in the freezer space and how much you can fit in the refrigerator. We recently had 12 extra family members staying with us and there was so much food here but we had plenty of space for everything. I couldn’t believe it! I’ve never had a refrigerator that held this much food before. My only complaint was it did take a while for the icemaker to start making ice at the right pace but after a couple of days it started kicking it out just fine.
Pros: Quality
No, I would not recommend this to a friend.
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Four and No More!
on August 27, 2021
Posted by: Baikal
from Fort Worth, Texas
[This review was collected as part of a promotion.] Absolutely loved the features of this refrigerator; size, water dispenser, shelving and value. However, I have gone through four in 10 days. First one failed to cool below 42 degrees (unacceptable). Replacement was dropped in driveway and delivery was refused. Third unit had large dent in compressor area and was refused. Fourth one failed to cool belpw 41.9 degrees and had major separation within the interior lining. LG tech support stated that this was manufactured error and refrigerator not to be used and return to vendor.
Just not willing to go for the fifth delivery. Really wanted this refrigerator to be the one for our household. We actually lost over $300.00 worth of fresh and frozen food during this 10 day fiasco.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
5 out of 5
5
Value
1 out of 5
1
Response from lg.comBy ^DLI, LGE Social Media, August 28, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great Features!
on August 25, 2021
Posted by: Donald66
from Fernandina, Florida
[This review was collected as part of a promotion.] I bought this about a month ago and so glad that I did…
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
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