Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(775 Reviews)
Rating breakdown 775 reviews
5 Stars
531
4 Stars
138
3 Stars
41
2 Stars
19
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
5
Great size!
on July 24, 2024
Posted by: Evie50
from Little River, South Carolina
[This review was collected as part of a promotion.] We purchased this approximately a month ago and could not be happier. The depth of the refrigerator the size of the freezer and I love the ice bin. I am very happy with just the water dispenser on the door so easy and convenient. So happy I chose LG.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Spacious & Beautiful
on July 29, 2024
Posted by: Frank because I can be
[This review was collected as part of a promotion.] We purchased this unit a month ago, love it!
We chose this unit, bigger than we needed(29 cubic ft) and we're so glad we did, the extra capacity while not needed day to day is a blessing on weekends and holidays when entertaining friends and family. The Freezer is also very spacious, with a deep bin and storage shelf. The ice making bin holds ample amounts of ice for your needs.
We chose this unit, bigger than we needed(29 cubic ft) and we're so glad we did, the extra capacity while not needed day to day is a blessing on weekends and holidays when entertaining friends and family. The Freezer is also very spacious, with a deep bin and storage shelf. The ice making bin holds ample amounts of ice for your needs.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Nice refrigerator
on August 3, 2024
Posted by: Rusty Hammer
from Milford DE
[This review was collected as part of a promotion.] It's almost a month since great delivery and setup. It took a few days of adjustments to get the cold food cabinet adjusted to the appropriate temperature, it's working great. The top cold cabinet is spacious and layed out well, door storage is more than adequate for our use. Freezer is big enough for a couple 20lb turkeys and a whole lot more. The ice maker works fine, it's summer right now and usage is high, haven't run low yet. The ice shape is like an old school ice tray, unique. The water on the door feature is better than expected, the pressure is good, it doesn't take long to fill a glass. It is quieter than anticipated via other reviews. The door finish is really good, easy clean and no fingerprints
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
LG refrigerator success
on August 7, 2024
Posted by: Steve J 60
from Houston
[This review was collected as part of a promotion.] Very nice refrigerator with a lot of space. Much more efficient than the refrigerator it replaced. I would purchase it again. The only option I would have added is a temperature measurement display.
Pros: Quality
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Chill with this Fridge :)
on August 15, 2024
Posted by: NewJerseyJim
from New Jersey
So far it is a 5/5. Had to buy when previous fridge stopped working while on vacation. Also, was restricted in size due to space it needed to fit. Reviews were good also, and like the water on outside of door vs. inside like previous as it made a mess inside. Love the open door alarm, and rapid icemaking setting. Size is great, and even larger than previous due to efficient space design.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Features. I like the different size drawers
on August 16, 2024
Posted by: dimples77
from Virginia Beach VA
I purchased my LG 29 cu ft French Door Refrigerator with Water Dispenser nine months ago. I love all the storagr drawers both in the freezer and refrigerator. they glide in and out easy, I would purchase again.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
issues with fridge after 10 months
on August 18, 2024
Posted by: Dave Hennemeier
[This review was collected as part of a promotion.] purchased less then one year failed after 10 months. service came out replaced as compressor as fridge/freezer not getting cold. now 3 and half weeks later not cooling properly and not making ice will now have to call lg service again as problem wasn't resolved and now its after the one year warranty. will see how it goes from here.
Quality
2
Features
3
Value
3
Response from lg.comBy Jae, LG Digital Care Team, August 20, 2024
Hi Dave. We appreciate your insights and are happy to hear you're in contact with our fantastic support team for your LG fridge! Luckily your fridge comes with a 90-day warranty on repairs as well as a five-year warranty for parts and labor. You can also find troubleshooting and information regarding your LG fridge's cooling here: https://shorturl.at/IONQU. If you need any additional assistance, you can reach us at @LGUSSupport. We're always more than happy to help! *Jae
Written by a customer while visiting lg.com
Customer Rating
3
Issue after Issue so far
on August 19, 2024
Posted by: Jeffjax2
from Jacksonville. FL
The water dispenser light stopped working after about 7 month and that apparently can'tbe replaced (dumb idea LG). Then after about a year and half it is making a loud high pitched squealing noise that can be heared across the house.
Pros: Style/Design
Quality
2
Features
4
Value
2
Response from lg.comBy LG Social, August 21, 2024
Greetings Jeff. Thank you for sharing your experience with your French door refrigerator, we aim to provide exceptional service and a smooth repair process. We have an excellent troubleshooting guide for noises we would love to share with you. It has the most common noises that can be heard coming from the unit and it explains the cause of it, https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator-CT10000021-20150292153479. If you have any additional questions regarding the noise or the light, we are always here to help. You to send us a private message via @LGUSSuport with your personal details so we can further assist. Have a great day! ~Ivy
Written by a customer while visiting lg.com