Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(775 Reviews)
Rating breakdown 775 reviews
5 Stars
531
4 Stars
138
3 Stars
41
2 Stars
19
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
5
Great spac3
on July 7, 2024
Posted by: macgyver0678
from Ohio
[This review was collected as part of a promotion.] Wasnt sure id like the icemaker in the drawer, but the room in the top makes me not care! Its well thought out and roomy!
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Life’s Good
on July 10, 2024
Posted by: Bono B
from WI
I didn’t but it as it was in a new house that I purchased. I am happy with it as I am familiar with the brand. There are positives and negatives.
I like the size and the adjustability of the Fridge however I am worried that some of the shelves may not be able to take very heavy bottles but so far I have not had any issues.
One area that’s a problem is the water dispenser, not the easiest for a 8 year old to stop spilling water on the ground as they tend to be looking at an iPad while trying to get water.
Overall a good product and will look at other lines .
I like the size and the adjustability of the Fridge however I am worried that some of the shelves may not be able to take very heavy bottles but so far I have not had any issues.
One area that’s a problem is the water dispenser, not the easiest for a 8 year old to stop spilling water on the ground as they tend to be looking at an iPad while trying to get water.
Overall a good product and will look at other lines .
Pros: ease of use, Style/Design, Performance
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
Enjoying LG refrigerator& getting the hang of it
on July 14, 2024
Posted by: SAKER
from New Orleans LA
We bought our French door LG about one month ago.
So far it has performed well.
We had to get used to pushing the doors closed, as our former single door fridge tended to close by itself.
The alarm that goes off when doors not closed is helpful.
We like the temperature controls for fridge and freezer being on the outside door.
We like the cold water feature on the door.
When it was slow to make ice, we looked up the issue and learned the freezer needs to be -4 degrees.
We think it is now making more ice, but slowly.
We like the heavy door shelves that can hold bottles, but we put the milk further inside, as it was tending to spoil on the door.
Overall, we like the refrigerator but it takes time to get the hang of opening the correct door.
Also, one must open both doors to get to the central drawer.
The freezer could use some compartmentalization, although we really like its upper drawer.
So far it has performed well.
We had to get used to pushing the doors closed, as our former single door fridge tended to close by itself.
The alarm that goes off when doors not closed is helpful.
We like the temperature controls for fridge and freezer being on the outside door.
We like the cold water feature on the door.
When it was slow to make ice, we looked up the issue and learned the freezer needs to be -4 degrees.
We think it is now making more ice, but slowly.
We like the heavy door shelves that can hold bottles, but we put the milk further inside, as it was tending to spoil on the door.
Overall, we like the refrigerator but it takes time to get the hang of opening the correct door.
Also, one must open both doors to get to the central drawer.
The freezer could use some compartmentalization, although we really like its upper drawer.
Pros: Features/Settings
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great Fridge/ Great Price
on July 15, 2024
Posted by: Anonymous
from Greenville, SC
I bought this refrigerator less than a month ago and really like it. It is spacious and looks great. My only "complaint" would be that it closes loud but other than that, my experience with the fridge has been great.
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Best Choice in Refrigerators
on July 16, 2024
Posted by: PC Stuart
from Goldendale, Washington
[This review was collected as part of a promotion.] We are thrilled with our new LG 29 CU Ft French Door Refrigerator with Slim Design Water Dispenser. This is truly the best refrigerator we have ever owned. There is more than ample storage in both the refrigerator and freezer sections. The water dispenser and the ice maker are easy to use and very convenient. We are totally sold on the French door style of this refrigerator. It makes accessing regularly used food items so much easier to access.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Better and worse than the previous model
on July 21, 2024
Posted by: Salmon38
[This review was collected as part of a promotion.] This refrigerator was supposed to be an exact replacement for our 6 year old 29 cubic foot 3 door LG model that died over the July 4th weekend. The Good: We were able to eliminate the upper ice maker and door ice dispenser that we never used on the previous model. The bad thing about that is that we neglected to clean out the ice that formed in there and then sublimated. Eventually this led to a build up of calcium deposits that slowly leaked out when you used the water dispenser. This also gives us a lot more usable space inside the left door. The Bad: 1) The water dispenser area is ridiculously shallow. Probably 1/3 of the depth of our previous LG 3 door. One has to hold your hand over the opening of every glass because the water just splashes out all over the front of the refrigerator. 2) The color selections today are so limited - like just only black interiors for cars. Although our house and all of our kitchen appliances are only 6 years old, we could not get a basic black refrigerator to match, so we got the "black" stainless steel - which is basically charcoal in color. The kicker is that all the surfaces of this new refrigerator ARE black with the exception of the doors. It's like somebody is taunting us that you COULD make a black refrigerator for you - but we don't want to.
Written by a customer while visiting lg.com
Customer Rating
2
Don't Produce A lot Of Ice
on July 22, 2024
Posted by: MrCarl
Had A Week Don't Produce Much Ice! Warranty People Don't Show Up On The Day That Was Scheduled.
Response from lg.comBy LG, August 8, 2024
Hi, Carl. Thank you for sharing your experience with LG Refrigerator (LRFWS2906D) model. We understand the importance of a reliable ice production and timely service. We strive to provide high-quality products and exceptional service that exceed our customer's needs. If the freezer temperature is not set correctly, or your refrigerator has been recently installed it will make less ice. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice--1338395755982. Regarding repair, we'd like to assure you that we are actively working to streamline our repair processes to provide more efficient and timely service to our valued customers. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. We appreciate your understanding and look forward to resolving this matter to your satisfaction. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great Service
on July 24, 2024
Posted by: babo78
from Camanche, IA
[This review was collected as part of a promotion.] I bought an LG Refrigerator 2 years ago. It decided not to work on me and LG couldn't find a tech to repair it in my area. Therefore, they're refunding me the amount I paid for it.
Pros: ease of use
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com