Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Vessel76933
from TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this fridge for about 3 weeks and I love it! I am very happy with it... it is a great size and I love how easy it is to see everything I need. Most of my fridge contents are condiments and took up a ton of space in my last fridge- with the deep door shelves, I can add SO much (including milk), leaving much more room on the inner shelves for actual food. If you leave the door open to long it will ding at you- I both like and dislike that; sometimes I am getting out multiple things and have to walk across my kitchen and it dings pretty quickly, but that is only a minor complaint. The outside stays clean and is easy to wipe down if it does get dirty. I also like how the freezer has a sliding divider... makes it easy to put all the items I am going to cook with for the week on one side so they are easily accessible.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DisappointedNPC
from Baltimore, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator for my new house and for my birthday. It is the most disappointing purchase I've made. In less than 3 months from purchase the refrigerator has stopped working. LG should not be selling refrigerators with known issues. Besides having to throw out hundreds of dollars of food, i have had to spend hundreds of dollars more ordering food. This is not what I expected from LG.
Pros: ease of use
Quality
1
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 27, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Very Noise - IF error in the firts week (see video
on October 22, 2021
Posted by: JMG1968
from Montrea
[This review was collected as part of a promotion.] I bought this fridge 3 months ago. I would like to give a better reference because the fridge looks nice and has a lot of interior space; however, it has a problem, it is VERY noisy and has problems every week. The first week IF E error pop up and the solution is to power off the fridge for 4 hours. What do I do with all my food during that 4 hours? check the video and judge by yourself. What do you think? I can not recommend it to my friends
Quality
1
Features
5
Value
2
(click to see the video)
Response from lg.comBy ^DLI, LGE Social Media, October 27, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Good size and features
on October 16, 2021
Posted by: RASPT64
from Cromwell, CT
[This review was collected as part of a promotion.] This refrigerator has so much space; for the price, it is an excellent deal. The doors on most units are just for condiments and such, but this one fits gallon jugs of milk with room to spare!
The unit is virtuallly silent: only the sound of the plentiful ice dropping lets you know the unit is on.
I couldn't be happier with this fridge. It is the centerpiece of our kitchen appliances.
The unit is virtuallly silent: only the sound of the plentiful ice dropping lets you know the unit is on.
I couldn't be happier with this fridge. It is the centerpiece of our kitchen appliances.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RNC43834
from RSM, Orange County, Cali
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator and so happy that we did! Looks great with the dark stainless steel and does not show fingerprints. Lots of room and produces tons of ice for my wife's ice tea. We are very happy with all of our LG purchases.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
No short shelf. Can't stand anything.
on October 12, 2021
Posted by: Kimberly867
from Levittown, PA
[This review was collected as part of a promotion.] It's a great fridge and has lots of space. However, there is no short shelf on the top like on my last fridge. Because of this, I can't stand anything tall on any shelf. So if you have a gallon pitcher, it has to lay on its side and hope it doesn't leak.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Posted by: Barb69
from Youngstown, ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had my new appliances for about a month & they look great
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Clean look, excellent space
on October 11, 2021
Posted by: etennant14
from Cleveland Ohio
[This review was collected as part of a promotion.] Bought this a month ago. So far I love it. Only issue, the water coming from the dispenser tastes like plastic. Hopefully that just needs time.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com