Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
5
Happy Wife......Happy Life
on January 1, 2022
Posted by: PopPopAZ
from Tucson, AZ
[This review was collected as part of a promotion.] I purchased this refrigerator to replace a side-by-side unit that my wife did not like. The LG refrigerator is spacious, has great features, is extremely quiet and is able to fit everything inside. It checked all the boxes of what my wife wanted and she is extremely happy. Great job LG.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Janee25
from Vancouver, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great fridge!
Pros: Lots of space. Not having an ice maker in the fridge makes it so much more roomy. Having the ice in the freezer has not been a problem for us. You can put magnets on the fridge front and side. No fridge bulb to replace is nice, and makes more room inside. Very bright inside with the LEDs. Its quiet.
Cons: The fridge front in not very scratch resistant. We already have a few scratch marks on the font after only two months. The fridge water tastes bad - I don't believe its the water filter but the advertised space that holds the water to keep it cold. Here's hoping that this bad taste fades away over time. I removed the water filter and it tastes the same.
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
I like it because the size is perfect for our fami
on December 28, 2021
Posted by: Thebiggen10
from Caldwell, Tx
[This review was collected as part of a promotion.] We bought it about 2 months ago , it keeps our food perfect and with plenty of room for our food.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Pepper 1031
from Vero Beach FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a greate fridge. It's nice to have the ice maker that does not take up a lot of room. I love the french doors - they work really well for us.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
LG are terrible
on December 9, 2021
Posted by: Ital101
from Chicago
Ice make locks up, door panel has been issue from day 1, constantly beeping, ice maker arm rotating, even when turn off, buttons (ice, water, crushed) not working, temp changing by it self in fridge and freezer. I WOUND NOT RECOMMEND AN LG
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: arb1
from Fremont, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My apartment is pretty small so I was worried that there wouldn't be a new fridge that could fit in such a place, but I was absolutely wrong. This fridge manages to fit in and provide ample space for organizing and maintain food than my last dinky fridge. It was definitely a big upgrade and I'm glad I did it. The water dispenser was not working due to a rare faulty part, but LG's warranty allows you to schedule a quick repair, and the person who came to repair was truly an amicable and helpful person!
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Lg29
from On line ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it a month ago , very good for the item .
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Dispenser leaks
on November 25, 2021
Posted by: Steven T
from Florida
[This review was collected as part of a promotion.] Not sure what the problem is but we had the ice maker replaced and ever month or so we find water leaking from dispenser. I think the ice maker does not stop making ice when full so it can not dump ice in tray. Then the water tries to refill ice tray overflowing the water into the ice bucket in door. The water runs thru there and out dispenser on to floor.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 2, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com