Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(778 Reviews)
Rating breakdown 778 reviews
5 Stars
531
4 Stars
139
3 Stars
41
2 Stars
20
1 Star
47
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: RayLuna
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is very good product, very user friendly. Super easy to use and frige space is huge.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: blueeagle65
from Denver, NC
Verified Purchase:Yes
We purchased our new LG refrigerator when we moved in to our newly constructed home and have been well pleased with our investment. It does everything we wanted and are looking for a long term relationship with it. This is just another great LG appliance that we have purchased over the years. Keep up the good work!
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Skitter
Verified Purchase:Yes
I love the spaciousness of both the refrigerator and freezer. The 3 drawers are awesome and the extra depth of the shelves in the door.
Written by a customer while visiting lg.com
Posted by: Cooper6
Verified Purchase:Yes
I love the spaciousness of both the refrigerator and freezer. The depth of the shelves in the doors are awesome. The 3 drawers are great especially the one that is width of the refrigerator.
Written by a customer while visiting lg.com
Posted by: Addie50
Verified Purchase:Yes
I dislike that It doesn’t get cold & all my food 🍱 goes bad in less than a weeks.
Pros: Features/Settings
Quality
3
Features
5
Value
5
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 29, 2024
Hi Addie, we certainly agree, that warm food from the refrigerator is not what we want your experience to be with us. We'd like to investigate your feedback with the hopes of rectifying the issue that you've mentioned. Please send us a private message on social media with the serial/model number and phone number using the handle @LGUSSupport so that we can further assist in resolving this for you. ~Tanisha
Written by a customer while visiting lg.com
Posted by: eNVy007
from Rochester Michigan
Verified Purchase:Yes
I bought this a month ago and I am happy with this refrigerator. Ample space, quiet and lighted well.
Pros: ease of use, Quality, Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Deelai
Verified Purchase:Yes
I love the abundance of room inside this refrigerator…I love that the shelves are adjustable and can be configured to my liking and everything inside is very visible , the freezer is very roomy and holds a lot of food also the ice maker provides an abundance of ice … this is a GREAT refrigerator and I am very pleased with my purchase…if you’re in the market for a new refrigerator check this one out you won’t be disappointed
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jana Conine
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased in April 2023. We went out of town for 3 week in January 2024 and came home to a warm unit and tons of food that went bad
Response from lg.comBy LG, June 10, 2024
Hi, there. We appreciate you bringing this to our attention about the inconvenience you experienced with your refrigerator while you were out of town, resulting in spoiled food upon your return. Your satisfaction is important to us. It's certainly not the experience we want our customers to have. We recommend reaching out to our dedicated support team on social media @LGUSSuppor. ~Zie
Written by a customer while visiting lg.com