Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
531
4 Stars
139
3 Stars
41
2 Stars
20
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Wade f
from Alabama
Verified Purchase:Yes
I have had for slightly over a year and board and compressor went out. I have been without my fridge for 6 weeks waiting for a repair person.
Quality
2
Features
3
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, November 28, 2023
We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. Please let us know if we can be of further assistance. ~Tanisha
Written by a customer while visiting lg.com
Posted by: PaxtonsFridge
from San Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this fridge for a year now and it’s definitely an upgrade from what I had, and it’s a very nice fridge. I wish the veggie doors could open when just 1 door is open, but you have to open both doors to open any of the 3 drawers. The water filter cap was loose when I got it and the ice maker stopped making ice a few months ago but the phone repair tech easily showed me a reset button and it’s worked fine since, and otherwise no issues with it. Very spacious, holds a lot, love the water on the door.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Emil Sr
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best refrigerator I have ever owned tons of space without the ice maker taking up space
Great job LG
Great job LG
Written by a customer while visiting lg.com
Posted by: Diva52
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s great! Big & roomy & tons of ice! We’re going to buy LG from now on!
Written by a customer while visiting lg.com
Posted by: Rdelmarq
from Amarillo
Verified Purchase:Yes
We bought this refrigerator about a month ago. It’s very roomy. Love the water and ice taste. Very easy to access everything.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Would be a GREAT fridge if it worked correctly.
on December 4, 2023
Posted by: Bolicod
from Spokane, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this fridge for 3 weeks and the temperature is up and down constantly, it fluctuates between 32 and 42. We have to keep it set to 33° to keep our food from spoiling. Other than that, it’s a very nice appliance. We love the slim water feature and the ice maker in the freezer.
Pros: ease of use
Quality
3
Features
5
Value
2
Response from lg.comBy LG, October 27, 2025
Hello. Thank you for sharing your experience with your LG Refrigerator. It's great to hear you're enjoying the slim water feature and ice maker design. Your feedback about the temperature fluctuations is helpful and gives us insight into how the refrigerator is performing in your home. For guidance on temperature settings and cooling performance, you can visit: https://www.lg.com/us/support/help-library/lg-refrigerator-temperature-settings-and-adjustments-CT10000021-20150737965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cooling consistency issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Posted by: RysiuO
from Indiana
Verified Purchase:Yes
Had it for several months now and couldn’t be more happy with the unit. Highly recommended.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: BWND92
Verified Purchase:Yes
We've only had this fridge for a couple weeks, and we're super happy with it!
Written by a customer while visiting lg.com