Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(775 Reviews)
Rating breakdown 775 reviews
5 Stars
531
4 Stars
138
3 Stars
41
2 Stars
19
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Jean Teresky
Verified Purchase:Yes
I love my new LG refrigerator as it is spacious and is perfect for me. I also love the bottom freezer. LRFWS In all my years I never had a refrigerator that I am so happy with. I am almost 86 years of age.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Alinem
from Montreal
Verified Purchase:Yes
Best frig ever. It's super big inside yet doesn't take up extra space in the kitchen. Makes tons of ice without taking up bin space in the frig. Keeps food cold. So far so good.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
4
Value
4
Response from lg.comBy LG Customer Experience team, Customer Care, November 1, 2023
Hi there! Thank you for taking the time to leave us a review. We're thrilled to hear that you're enjoying your new fridge! It's great to know that it's spacious and efficient in terms of ice production and storage. We hope it continues to keep your food fresh and meets all your needs. If you ever have any questions or concerns, please don't hesitate to reach out to us. Thank you for choosing our product!
Written by a customer while visiting lg.com
Posted by: Neededmorespace
Verified Purchase:Yes
It's just sooo big. I love it! I like having the ice maker in the freezer instead of the door.
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Fort Myers
Verified Purchase:Yes
I’m very happy with this refrigerator! It’s large enough for everything I need and it keeps up with the ice making perfectly!! In fact I love it so much I have another one in my summer home in Canada!!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cortez1
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great fridge..love the dark stainless color..roomy and well lit
Written by a customer while visiting lg.com
Posted by: Ynot6578
from Goodell, Iowa
Verified Purchase:Yes
This LG refrigerator HAS BEEN A NIGHTMARE. Biggest regret I have EVER made in purchasing an appliance.
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, November 3, 2023
Hi, there. We are sorry to hear about your negative experience with our LG refrigerator. We understand that purchasing an appliance is an important decision, and we apologize if it has not met your expectations.
At LG, we strive to provide our customers with reliable and high-quality products, and we regret any inconvenience caused. If you have any specific issues or questions about your LG product or any other aspect of our products, please feel free to reach out to our LG social media team through Facebook or Twitter at @LGUSSupport. We are here to help and ensure that you have a better experience with our products.
At LG, we strive to provide our customers with reliable and high-quality products, and we regret any inconvenience caused. If you have any specific issues or questions about your LG product or any other aspect of our products, please feel free to reach out to our LG social media team through Facebook or Twitter at @LGUSSupport. We are here to help and ensure that you have a better experience with our products.
Written by a customer while visiting lg.com
Posted by: Anonymous
from California
Verified Purchase:Yes
Ever since I bought this fridge, the doors will not stay open. And trying to get someone out from service is impossible
Pros: ease of use
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 3, 2023
Hey Mark, your doors may need some leveling! Check out this troubleshooting link to get this fixed. http://spr.ly/6428uWf2k Should you have any other concerns or questions, let us know in a private message on our social media, @LGUSSupport. ~Tegan
Written by a customer while visiting lg.com
Posted by: John1313
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this refrigerator because of the style and roominess. It holds plenty of tall bottles and condiments on the shelves and has room for additional items on the doors. I like having the ice on the bottom, yet having the convenience of water in the door. I would definitely recommend this refrigerator.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com