Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
1
Piece of junk
on June 17, 2024
Posted by: Ty 11111
This is the biggest piece of junk I have ever owned been waiting to get it fixed your warranty department is a joke will never ever buy another lg product lg sucks
Response from lg.comBy LG, June 18, 2024
Hi, There. Thank you for sharing your feedback about the LRFWS2906V refrigerator. We're sorry to hear about your experience and understand your frustration. We strive to provide reliable products and exceptional service, and we apologize for any inconvenience caused. For personalized assistance with your refrigerator and to address your concerns, please contact our Social Media @LGUSSupport team. They are dedicated to providing specialized help and finding a resolution that meets your needs. ^James.
Written by a customer while visiting lg.com
Customer Rating
3
Good fridge, but one problem.
on June 15, 2024
Posted by: Sylvan
from Houston, TX
[This review was collected as part of a promotion.] It works well, the aesthetics are good, and it seems mostly reliable. We’ve had it for a couple of years now and have had only one problem. It has a tendency to frost up because the freezer door doesn’t always close with a tight seal. Consequently if the frost gets too bad the circulation fan stops spinning, the cold air doesn’t move around enough, and it has trouble staying cold.
When this happened we used the extended warranty to get it running again but was told that the next time the fan frosts up the compressor may need to be replaced.
Pros: ease of use, Style/Design, Features/Settings
Quality
3
Features
5
Value
4
Response from lg.comBy LG, June 18, 2024
Hi, there. We appreciate you taking the time to share your feedback on your LG Refrigerator (LRFWS2906V) model. We understand how essential a properly functioning appliance is, especially now. We strive to provide outstanding products and services exceeding our customers' needs and expectations. We value your loyalty and want to ensure your fridge operates at its best. Please reach out to us on social media @LGUSSupport for further assistance. We're here to help and eager to make things right for you. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
1
Sucks
on June 14, 2024
Posted by: jason wood
I bought this refrigerator back in may and this is the second time that they are coming out to repair it
Response from lg.comBy LG, June 14, 2024
Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LRFWS2906S) model. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
4
Spacious!
on June 12, 2024
Posted by: SingMom
from Palm Springs, ca
We’ve had this fridge for a year now. It scratches and dents easily, but has been good to us otherwise. A lot of fridge room, fits everything nicely. I like freezer drawer except the ice tray drawer doesn’t stay out so you have to hold it out while trying to scoop ice or grab anything from the top.
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Good features
on June 12, 2024
Posted by: Julpat
We're mostly happy with this product. The interior lighting is somewhat dim. It's hard to see items in the back or underneath when food is on the shelves. Love the slim water source with the ice maker in the freezer. Lots of food storage now. However, in order to open the fruit & deli drawers both French doors have to be open.
Written by a customer while visiting lg.com
Customer Rating
5
Looks so modern
on June 5, 2024
Posted by: King Kolo
[This review was collected as part of a promotion.] Purchased it in 2022 and couldn't be happier with it !
Written by a customer while visiting lg.com
Posted by: EAvila
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my fridge! I just wish the filtration was bit better
Written by a customer while visiting lg.com
Posted by: Rick29690
from Travelers Rest, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The reason for 4-stars? The light on the water dispenser works...sometimes. We bought in April 2022. March of 2023, the light quit working. We had a tech come take a look, since it is an LED and not end user serviceable, and repair under warranty. Now, another year into ownership, and the light works occasionally. Only other gripe is the ice maker. There should be a "dead man" switch on it, so that when the freezer drawer is open, it won't dump ice. Other than these problems, the fridge is GREAT!
Pros: Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com