Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
1
Very dissapointed
on April 9, 2022
Posted by: wrigleyrick
from Arlington Heights, Illinois
Out fridge is only 2 years old and it has already been replaced once about 1 year ago. The freezer and refrigerator stopped cooling yesterday for no apparent reason and after spending the day working on a possible solution we called LG for service. A refrigerator of this quality should not break down every year resulting in lost food and wasted time.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, April 11, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: B and R
from Destrehan,Louisiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great results!
Great Look!
First time having an LG Product and I love it.
Great Look!
First time having an LG Product and I love it.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Thomas 007
from Hopkinsville, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We were looking for a refrigerator that was a French door style and had freezer on the bottom with only a water dispenser in the French door. With a ice maker only in freezer and LG nailed it!
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
on April 6, 2022
Posted by: denise1919
from orlando fl
[This review was collected as part of a promotion.] I have owned this appliance for 90 days and am generally pleased with the product.
My concerns or dissatisfaction are:
1. The water filter closure won't close securely after 60 days of use.
2. The night light over the water dispenser stopped working
3. The shallowness of the dispenser area allows for a lot of water spills
1. The water filter closure won't close securely after 60 days of use.
2. The night light over the water dispenser stopped working
3. The shallowness of the dispenser area allows for a lot of water spills
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, April 7, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: DaveFL
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this a few weeks ago and love it. Very few models if any have this much space inside due to the ice maker being in the freezer. Very quiet operation. Ice works great. Shelves are stable and uniformly cold. And the finish is nice, minimizes fingerprints.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Mblubs
from Virginia Beach Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] A lot of thought and research went into deciding on a new fridge with coming from GEprofile I wanted it to meet all my needs and exceed which LG did so with their linear motor to the finish lighting shelving an exceptional water dispenser
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DonnyJT
from Glen Mills PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with our purchase, always using the in-door water dispenser, haven’t bought bottled water since. All features work as advertised.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Extra capacity
on April 4, 2022
Posted by: Joan65
from Pflugerville,TX
[This review was collected as part of a promotion.] This refrigerator is huge! Just a little deeper but totally worth it. Holds up to a 12 pack of sodas on one shelf on the door. Outer surface does NOT show fingerprints unlike traditional stainless steel finishes.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com