Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(785 Reviews)
Open Ratings Snapshot
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product. 
(
202 out of 218
)
Best Buy Privacy Policy
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
4 out of 5
4
Love the space!
on May 7, 2022
Posted by: BrendaG10
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like my new refrigerator but not a big fan of the water dispenser. It is very easy to spill water if you are just reaching to fill the glass. There is a learning curve with the water dispenser. The main problem for me is the right side door does not close unless you push gently or maybe not so gently.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Like the french doors and bottom freezer
on May 4, 2022
Posted by: LIL Boh
from Maryland
[This review was collected as part of a promotion.] Had an old fridge that was not keeping food that cold. It was time to get a new one. Based on the ratings from a consumer magazine we decided to get an LG.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Damaged freezer door
on May 1, 2022
Posted by: Donald16708
from Woodinville WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Freezer door has an elongated dent, about 1.5-2" long. It arrived with the dent. Looking for a way to get the door replaced.
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Response from lg.comBy Sandy, Social Media, May 3, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
So quiet
on May 1, 2022
Posted by: kari591
from Yuma, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This appliance is so quiet you can not hear it run or make ice. Our other one which was brand X, sounded like a jet airplane. This one is also very spacious and organized great.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Disappointed, second fridge is still not cooling
on April 28, 2022
Posted by: JLKL
from Texas
We like the design, but we had two different ones delivered and neither can get the fridge compartment to cool down correctly, even at the lowest temp setting. With a so-called "5-degree variance possible", the temperature range of 33 to 43 degrees is a very poor design. The range should be something like 28 degrees to 45 degrees to accommodate the possible variance, since fridges should be kept between 33 and 40 degrees. Very disappointing.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
4 out of 5
4
Value
4 out of 5
4
Response from lg.comBy Sandy, Social Media, April 29, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Space
on April 28, 2022
Posted by: lpavery44
from Montana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love how much space o know have compared to my old side by side.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
great
on April 26, 2022
Posted by: sam62000
from philadelphia
Verified Purchase:Yes
[This review was collected as part of a promotion.] i bought this fridge a month ago & this was the perfect size for my family of 8. the fridge is very spacey & has a ton of room for just about all you’ll need.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
LOTS OF ROOM , How ever poor exterior quality
on April 25, 2022
Posted by: sunwings
from South coast Oregon, USA
Verified Purchase:Yes
finally got the refigerator home up nd running. the front of the refrigerator has zero, none, sttel with it , you cannot stick anything magnet wise to it!! it lt also scatches eaisly and can bee seen at different angles. the protective film that was installed were the handles goes is peeling off. very poor exterior quality for such a high price. the reset of the refigerator I would give 5 stars so far but front of exterior I would actually give a 3 star rating, just poor , very poor quality and craftsmanship of assembly, definitely done without concern of quality. rushed job to cut corners perhaps.
Pros: Style/Design, Features/Settings, Performance, Quality
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting lg.com
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