Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(775 Reviews)
Rating breakdown 775 reviews
5 Stars
531
4 Stars
138
3 Stars
41
2 Stars
19
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Anonymous
from San Antonio Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] we bought our Refrigerator about 2 months ago we just installed it so far so good the only thing is that I was sad to find out it didn't have a ice dispenser only water dispenses but so far so good hope it stays that way..
Pros: Style/Design
Quality
4
Features
3
Value
4
Response from lg.comBy Tanisha, social/LG, June 23, 2023
We appreciate the time you took from your day to give us your honest and open feedback. We appreciate the opportunity to serve you and your family. Enjoy your day. ~Tanisha
Written by a customer while visiting lg.com
Posted by: GarrettT
from Honolulu, HI
Verified Purchase:Yes
[This review was collected as part of a promotion.] This fridge does almost everything it's supposed to do except make ice at the stated level. After several weeks it is still making less than half a container over 48 hr period. I tried lowering the temp to -4 degF, but still quite slow. AND customer support was not helpful at all.
Pros: Style/Design
Quality
3
Features
4
Value
3
Response from lg.comBy Jai., LG Social., June 5, 2023
Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Written by a customer while visiting lg.com
Posted by: Joanne Hoxworth
from Tucson, AZ
Verified Purchase:Yes
I like this LG refrigerator, it has lots of storage space and it is good looking !
Pros: Quality, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, June 15, 2023
Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing a refrigerator that's to your satisfaction. We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to working with you again in the future! ~Tanisha
Written by a customer while visiting lg.com
Posted by: chezdora
from Long Beach, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had the fridge for 2 weeks and so far I love it. The black stainless is beautiful. I love that you can touch it without leaving fingerprints on it. My favorite feature is the ice tray in the freezer. It’s always full.
Pros: Quality
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, June 15, 2023
Hi, #LifesGood when your fridge's feature's and functionality makes for a pleasant kitchen experience! Thank for you pointing out the ergonomics and feature available in your fridge! Should you need support, don't hesitate to reach out! Please see our contact options here: https://www.lg.com/us/support/contact. Enjoy! ^Chris
Written by a customer while visiting lg.com
Posted by: Susanne Baker
from Parrish FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great features, roomy and spacious. Shelves are deep and hold lots of stuff.
Pros: Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Anthony J., VXI Austin, June 15, 2023
Hey there, Susanne. Thank you for taking your time in leaving us a review in regards to your refrigerator. Our whole team works very hard to keep our customers happy, but we can only do it thanks to customers like you. Should you ever need assistance, feel free to reach out to us at anytime. ~Anthony
Written by a customer while visiting lg.com
Posted by: Cesar 35
from Fort Mill, SC
Verified Purchase:Yes
I know of the excellent reputation of LG product and this one met this reputation and more.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social., June 26, 2023
Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai.
Written by a customer while visiting lg.com
Posted by: BPez
from Seattle, WA
Verified Purchase:Yes
Had this fridge for a year now. Spacious and easy to clean. Everything works well. Water filter is easy to replace.
Quality
4
Features
4
Value
4
Response from lg.comBy Christian Jimenez, LG Social Media, June 19, 2023
Hi, we appreciate the short and positive review regarding your 29 cu ft. French Door Refrigerator with Slim Design Water Dispenser! #LifesGood when your fridge has easy to use features and everything on your checklist that makes your kitchen experience that much simpler. Should you need support, don't hesitate to reach out! Please see our contact options here: https://www.lg.com/us/support/contact.^Chris
Written by a customer while visiting lg.com
Posted by: Kk11
from Dayton Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love how I can fit so much on my doors and the 3 drawers fit my fruits, veggies, and meat & cheeses. Shelves are adjustable. Freezer has 2 drawers with ice machine.
Quality
5
Features
5
Value
4
Response from lg.comBy Jai., LG Social., June 16, 2023
Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai.
Written by a customer while visiting lg.com