Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
531
4 Stars
139
3 Stars
41
2 Stars
20
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Ms Taylor
from Atlanta GA
Verified Purchase:Yes
I love my new refrigerator I have a lot more space in the fridge love that the ice maker is in freezer and not the fridge. My only issue is that it takes so long to make ice other than that I love it so far so good 👍🏾
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ann3261
from Chicago, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I searched for different brand of refridgerator, and finally bought this on 5/6 and was delivered on 5/13.
It is my first LG refridgerator, it has a spacious on each shelves and on freezer.
It is my first LG refridgerator, it has a spacious on each shelves and on freezer.
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, June 23, 2023
Amazing! Thank you for making our day. We truly appreciate the support of the LG Brand. We continue to do our best to keep valued customers like you happy. Please feel free to reach out to us should you have any inquires or concerns in the future. Have a great day. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Anonymous
from San Antonio Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] we bought our Refrigerator about 2 months ago we just installed it so far so good the only thing is that I was sad to find out it didn't have a ice dispenser only water dispenses but so far so good hope it stays that way..
Pros: Style/Design
Quality
4
Features
3
Value
4
Response from lg.comBy Tanisha, social/LG, June 23, 2023
We appreciate the time you took from your day to give us your honest and open feedback. We appreciate the opportunity to serve you and your family. Enjoy your day. ~Tanisha
Written by a customer while visiting lg.com
Posted by: GarrettT
from Honolulu, HI
Verified Purchase:Yes
[This review was collected as part of a promotion.] This fridge does almost everything it's supposed to do except make ice at the stated level. After several weeks it is still making less than half a container over 48 hr period. I tried lowering the temp to -4 degF, but still quite slow. AND customer support was not helpful at all.
Pros: Style/Design
Quality
3
Features
4
Value
3
Response from lg.comBy Jai., LG Social., June 5, 2023
Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Written by a customer while visiting lg.com
Posted by: Joanne Hoxworth
from Tucson, AZ
Verified Purchase:Yes
I like this LG refrigerator, it has lots of storage space and it is good looking !
Pros: Quality, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, June 15, 2023
Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing a refrigerator that's to your satisfaction. We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to working with you again in the future! ~Tanisha
Written by a customer while visiting lg.com
Posted by: chezdora
from Long Beach, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had the fridge for 2 weeks and so far I love it. The black stainless is beautiful. I love that you can touch it without leaving fingerprints on it. My favorite feature is the ice tray in the freezer. It’s always full.
Pros: Quality
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, June 15, 2023
Hi, #LifesGood when your fridge's feature's and functionality makes for a pleasant kitchen experience! Thank for you pointing out the ergonomics and feature available in your fridge! Should you need support, don't hesitate to reach out! Please see our contact options here: https://www.lg.com/us/support/contact. Enjoy! ^Chris
Written by a customer while visiting lg.com
Posted by: Susanne Baker
from Parrish FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great features, roomy and spacious. Shelves are deep and hold lots of stuff.
Pros: Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Anthony J., VXI Austin, June 15, 2023
Hey there, Susanne. Thank you for taking your time in leaving us a review in regards to your refrigerator. Our whole team works very hard to keep our customers happy, but we can only do it thanks to customers like you. Should you ever need assistance, feel free to reach out to us at anytime. ~Anthony
Written by a customer while visiting lg.com
Posted by: Cesar 35
from Fort Mill, SC
Verified Purchase:Yes
I know of the excellent reputation of LG product and this one met this reputation and more.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social., June 26, 2023
Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai.
Written by a customer while visiting lg.com