Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
531
4 Stars
139
3 Stars
41
2 Stars
20
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
2
Fridge’s ice and water reservoir broken had to buy
on May 17, 2023
Posted by: Broken door
from Eagle river
Verified Purchase:Yes
The refrigerator kept things cool freezer things were cold. The door has to be changed out the ice maker is broken when it makes ice it dispenses water out the water reservoir have to keep bucket under door. The water dispenser is slow to stop so water gets all over the floor. Not a happy customer
Quality
2
Features
4
Value
2
Response from lg.comBy Tanisha, social/LG, May 17, 2023
Hello, We're here to stop the flood waters from flowing. Please accept our apologies for the undesired experience you've had to endure all this time. We want to assure you that we are deeply concerned, and we want to rectify this situation with all resolutions that we have available. We would like to ask that you please send us via a private message on our social media platform Facebook or Twitter and use the handle @LGUSSupport. Once there, please include the serial number of your refrigerator and a good contact number so that we can assist in a back and forth conversation to get this dried up and resolved. We will be waiting on ya. ~Tanisha
Written by a customer while visiting lg.com
Posted by: orcraman
from Wilsonville, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like the features, especially the ice maker and water dispenser
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MRay1792
from Mesa, AZ
Verified Purchase:Yes
We bought this fridge because of the french-door style without ice through the door. Removing the ice distribution from the door provides a ton of extra space on that side of the fridge. We also like that water is stored cold in the door which minimizes temperature variances in the water from the dispenser. We are currently waiting on a repair of the dispenser light. It stopped working after about 6 months of use.
Pros: Style/Design, Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DebT50
from Floorida
Verified Purchase:Yes
I love the space I now have. But I have three complaints. One is that the top tray in the freezer section gets "frost" on the front of the tray. Two is that the front is not really fingerprint free. You still have to wipe off prints and you can still see them. Other than that I love the fridge.Three the "fresh" air on the back of the inside of the fridge really does not take the smells out.
Pros: Style/Design, Features/Settings
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Tori88
from Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] We like our refrigerator, but the customer service is what won me to write this review. We had a few issues come up shortly after our warranty ran out, but their team extended it as a courtesy and set us up with local technicians to fix it within days at no charge. This kind of customer service is rare anymore, but makes me want to purchase more LG products!
Pros: ease of use, Quality, Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: N Simmons
from Rancho Cucamonga, CA
Verified Purchase:Yes
This refrigerator was a last minute purchase. My 14yr old LG all of a sudden just quit working. I didn’t have time to go out and shop for a new refrigerator. I needed a replacement right away, so I went online and chose it, sight unseen! I was excited when it arrived the next day. I chose the no fingerprint exterior, which is amazing!! This is a very nice unit, exactly what I wanted with the exception of no ice in the door, but that was an option I didn’t have the money to include. It has great sized drawers and shelves inside both the refrigerator and freezer sections. Great features all around! It is also very quiet, and looks good with my stainless steel range and microwave. Thank you LG for making exceptional products!!
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Howcly42
from Boca Raton. Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Water dispenser not recessed enough. Keep bumping it and turns on. Ice bucket freezes up from opening and closing freezer door.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Cooking Matters
from TN
Verified Purchase:Yes
large platers of food and even 1/2 sheet trays fit into refrige with easy. Had an issue with a freezer compser over heating. Warrenty service game out and we think we have issue adressed.
Pros: ease of use, Style/Design, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com