Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(775 Reviews)
Rating breakdown 775 reviews
5 Stars
531
4 Stars
138
3 Stars
41
2 Stars
19
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Lynn7007
from Grand Rapids, MI
Verified Purchase:Yes
MAJOR COMPLAINT: Bot this particular model because measurements allowed placement in spot of original frig, UNDER CUSTOM WALL CABINET. LG FAILED to indicate that these measurements were only for the actual box, NOT WHEELS AND ADJUSTABLE FEET. When feet and wheels are at their lowest adjustment, frig barely fits and isn't level causing the french doors not to close properely. To level is frig, I must remove my wall cabinet. Would also like to have sliding shelves, not stationary adjustable shelving in refrig portion.
Quality
4
Features
3
Value
3
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 30, 2023
We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Renea 49
from Ky
Verified Purchase:Yes
I love our fridge! Very large size and extra room in the door bc the ice maker is below.
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, May 3, 2023
We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Posted by: fmil
from Ohio
Verified Purchase:Yes
Love not dealing with ice through the door. So much better having a bin in the freezer from which to easily gather up as much as needed, rather than waiting for a single ice cube at a time.
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, May 10, 2023
Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: LG Perfection
from Crestwood KY
Verified Purchase:Yes
My LG refrigerator is simply perfect! Lots of frig and freezer space, clean, clear and bright lighting and adjustable shelves. Wonderfully slim water dispenser in door that makes no drips, no mess. Beautiful fingerprint resistant finish just rounds out my kitchen appliances perfectly.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social, May 9, 2023
Thanks for posting your review for your 29 cu ft. French Door Refrigerator. We're glad to hear your loving all the features your fridge has to offer! Moreover, we have to say it looks great in your kitchen! Should you need support, we're available via social media! Feel free to send us a DM on Facebook or Twitter at the handle (@LGUSSupport). We'd be happy to assist! ^Chris
Written by a customer while visiting lg.com
Posted by: jdoi
from Honolulu, HI
Verified Purchase:Yes
This fridge had a great price compared to others with comparable features and stats. It has fantastic capacity for a fridge its size, and it keeps food very cold and fresh throughout both the freezer and fridge. All shelves in the fridge are adjustable, and I love the drawers. My only complaint is that the ice in the ice maker tends to clump up under the dispenser over time, preventing the ice from filling the bin completely. However, this is a minor issue. Very happy overall.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social., May 12, 2023
Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai
Written by a customer while visiting lg.com
Posted by: BRT0737
from Colorado Springs, CO
Verified Purchase:Yes
I replaced an older side-by-side refrigerator; and am completely satisfied my new LG.
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
4
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, May 13, 2023
Awesome! It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience and and we're glad this commitment was reflected in your experience using the LG 29 cu ft. French Door Refrigerator with Slim Design Water Dispenser, model LRFWS2906S. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thank you so much for taking the time to leave us a 5-star review and thanks for choosing LG. If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Customer Rating
2
Fridge’s ice and water reservoir broken had to buy
on May 17, 2023
Posted by: Broken door
from Eagle river
Verified Purchase:Yes
The refrigerator kept things cool freezer things were cold. The door has to be changed out the ice maker is broken when it makes ice it dispenses water out the water reservoir have to keep bucket under door. The water dispenser is slow to stop so water gets all over the floor. Not a happy customer
Quality
2
Features
4
Value
2
Response from lg.comBy Tanisha, social/LG, May 17, 2023
Hello, We're here to stop the flood waters from flowing. Please accept our apologies for the undesired experience you've had to endure all this time. We want to assure you that we are deeply concerned, and we want to rectify this situation with all resolutions that we have available. We would like to ask that you please send us via a private message on our social media platform Facebook or Twitter and use the handle @LGUSSupport. Once there, please include the serial number of your refrigerator and a good contact number so that we can assist in a back and forth conversation to get this dried up and resolved. We will be waiting on ya. ~Tanisha
Written by a customer while visiting lg.com
Posted by: orcraman
from Wilsonville, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like the features, especially the ice maker and water dispenser
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com