Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(778 Reviews)
Rating breakdown 778 reviews
5 Stars
531
4 Stars
139
3 Stars
41
2 Stars
20
1 Star
47
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Nimer experience
from Conroe TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] The fridge is operating fine; however, the water dispenser is a bit in the way which may trigger it every now and then
Pros: ease of use, Style/Design
Quality
4
Features
3
Value
3
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 24, 2023
It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Customer Rating
5
A quality appliance with very good ergonomics.
on April 28, 2023
Posted by: Jake J
from Estero, Fl.
Verified Purchase:Yes
I'm very happy with this Refrigerator, it has all the room I need, I enjoy the
Water in the Door" feature and I think the Ice Maker is just great. I tended to buy the same make appliance but became unhappy with its performance. So, this time I bought my first L.G. Very Happy with my purchase.
Water in the Door" feature and I think the Ice Maker is just great. I tended to buy the same make appliance but became unhappy with its performance. So, this time I bought my first L.G. Very Happy with my purchase.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
4
Response from lg.comBy Rita, Social/LG, May 1, 2023
We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Rita
Written by a customer while visiting lg.com
Customer Rating
5
nice features & good working fridge & best one.
on April 29, 2023
Posted by: littlebigman
from texas , lubbock
Verified Purchase:Yes
This is large & nice working fridge & best one & want to buy again.
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social., May 4, 2023
Hey there. Thank you for sharing your love for our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: Lynn7007
from Grand Rapids, MI
Verified Purchase:Yes
MAJOR COMPLAINT: Bot this particular model because measurements allowed placement in spot of original frig, UNDER CUSTOM WALL CABINET. LG FAILED to indicate that these measurements were only for the actual box, NOT WHEELS AND ADJUSTABLE FEET. When feet and wheels are at their lowest adjustment, frig barely fits and isn't level causing the french doors not to close properely. To level is frig, I must remove my wall cabinet. Would also like to have sliding shelves, not stationary adjustable shelving in refrig portion.
Quality
4
Features
3
Value
3
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 30, 2023
We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Renea 49
from Ky
Verified Purchase:Yes
I love our fridge! Very large size and extra room in the door bc the ice maker is below.
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, May 3, 2023
We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Posted by: fmil
from Ohio
Verified Purchase:Yes
Love not dealing with ice through the door. So much better having a bin in the freezer from which to easily gather up as much as needed, rather than waiting for a single ice cube at a time.
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, May 10, 2023
Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: LG Perfection
from Crestwood KY
Verified Purchase:Yes
My LG refrigerator is simply perfect! Lots of frig and freezer space, clean, clear and bright lighting and adjustable shelves. Wonderfully slim water dispenser in door that makes no drips, no mess. Beautiful fingerprint resistant finish just rounds out my kitchen appliances perfectly.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social, May 9, 2023
Thanks for posting your review for your 29 cu ft. French Door Refrigerator. We're glad to hear your loving all the features your fridge has to offer! Moreover, we have to say it looks great in your kitchen! Should you need support, we're available via social media! Feel free to send us a DM on Facebook or Twitter at the handle (@LGUSSupport). We'd be happy to assist! ^Chris
Written by a customer while visiting lg.com
Posted by: jdoi
from Honolulu, HI
Verified Purchase:Yes
This fridge had a great price compared to others with comparable features and stats. It has fantastic capacity for a fridge its size, and it keeps food very cold and fresh throughout both the freezer and fridge. All shelves in the fridge are adjustable, and I love the drawers. My only complaint is that the ice in the ice maker tends to clump up under the dispenser over time, preventing the ice from filling the bin completely. However, this is a minor issue. Very happy overall.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social., May 12, 2023
Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai
Written by a customer while visiting lg.com