Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(778 Reviews)
Rating breakdown 778 reviews
5 Stars
531
4 Stars
139
3 Stars
41
2 Stars
20
1 Star
47
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Barbra Fields
from Delaware
Verified Purchase:Yes
Only had it for three weeks still waiting for replacement of right door
Pros: Quality
Quality
4
Features
4
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 9, 2023
We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly
Written by a customer while visiting lg.com
Posted by: Davey66
from Nashville
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had the new refrigerator for a couple of weeks and really like the space and appearance.
Pros: Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 9, 2023
It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly
Written by a customer while visiting lg.com
Posted by: BMH23
from North Carolina
Verified Purchase:Yes
We bought this a couple weeks ago and have been very happy so far. The room in the fridge is amazing. We don’t miss having an ice maker in the door at all.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social Media, April 3, 2023
Hey there! Thanks for reaching out and providing that feedback. Customer feedback really helps LG improve its products as well as its customer service. If you have other concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai.
Written by a customer while visiting lg.com
Posted by: lukerific
Verified Purchase:Yes
[This review was collected as part of a promotion.] This fridge has tons of room in both the refrigerator part and the freezer part. The water and ice dispensers have been working great, and temperatures have been good.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 13, 2023
It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Ames G
from Wilmington, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator has loads of space to hold all good items. Shelves are easily adjustable and door storage it roomy as well. 3 bins for vegetables, fruit, and cold cuts/cheeses are easily accessible.
Pros: Quality, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 23, 2023
It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
We purchased this with a few other LG matching appliances for the holidays. This is a gorgeous fridge. It has so much space in both the fridge and freezer. Very easy to install.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
4
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 16, 2023
Awesome! It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience and and we're glad this commitment was reflected in your experience using the LG 29 cu ft. French Door Refrigerator with Slim Design Water Dispenser, model LRFWS2906S. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thank you so much for taking the time to leave us a 5-star review and thanks for choosing LG. If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Customer Rating
5
Love this fridge
on April 15, 2023
Posted by: Matthew langford
from Washington terrace Utah
I bought this fridge in 5-31-22 and I love it so far I don't miss having a ice maker in the door.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 16, 2023
It's our pleasure to provide the best product possible to our customers, and we're glad this commitment was reflected in your experience using the LG 29 cu ft. French Door Refrigerator with Slim Design Water Dispenser, model LRFWS2906V. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: JimOB
from Elkins, WV
Verified Purchase:Yes
Only had for a few weeks but so this is a great refrigerator. Very large and definitely holds a lot. I like the slim water dispenser in door and ice maker in freezer. Ice maker being in freezer frees up room in the main compartment which is a plus. Only complaint I have is when water is filling the reservoir it’s loud.
Quality
5
Features
5
Value
5
Response from lg.comBy Anthony Jaimes , VXI Austin , April 20, 2023
Hey there. We appreciate your feedback into your LG Refrigerator. The reservoir for the water usually makes a faint, but noticeable noise. If the noise is loud and abnormal, Please send us a private message on Facebook or Twitter using @LGUSSupport and include Model #, Serial #, your contact info and we will do everything in our power to get this resolved. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Here from LG. ~Anthony
Written by a customer while visiting lg.com