Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Sharon Phillips
from York, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this refrigerator. Find it very easy to keep clean and use. Its way taller than me but I can still use the top shelf inside. I love the bottom freezer option and the fact that the ice are cubes and there's ample space in the bottom to store things. So much so that my small LG Freezer is probably feeling left out so I have to force myself to atleast put the burgers and pizzas in the stand alone LG Freezer. Very quite. Only annoying function is that I leave the door open to pour a beverage and the thing will peep before I even get back. It needs to be a little longer than than like 25 secs not 10.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Will Fi
from Birmingham, AL
Verified Purchase:Yes
Horrible experience. Fridge looks good but doesn't function...no power at all. 2 weeks into repair process for them to JUST now order the part. Horrible product. They should do everyone a favor and stop making their products.
Quality
1
Features
2
Value
1
Response from lg.comBy Sandy, Social Media, July 20, 2022
We hate to hear this and sincerely apologize for the repair delay.^Sandy
Written by a customer while visiting lg.com
Posted by: Hoops1
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really like everything except I wish the drawers opened from the top instead of the bottom. Lots of storage space is nice. Miss not having a 2 ice makers but couldn’t beat the price. First jon-white appliance I’ve had. Black stainless steel is sharp.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: PandJVE
from Portage, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] We absolutely love our new LG Refrigerator! My favorite feature is the double bottom freezer’s! The smaller top one is perfect for the ice bucket and items we use frequently like ice cream, butter, etc. The bottom deeper one works well for longer term storage like packages of meats, bags of veggies and leftovers.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: French door Refridgerator
from Cincinnati, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really love the French door option easy to get large things in and out of. Also the no print stainless option is great easy to clean and no streaks.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Jon Crouse
from Lawton Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this fridge to matching our other appliances in our newly remodeled kitchen. First off the storage and use of space is amazing. The bottom freezer part with double storage is great especially with kids that can cook their own nuggets or corn dogs. The freezer helps keep everything organized. The fridge part has great storage and multiple ways to arrange the shelves/drawers. Gallon milk/orange juice fits perfect in doors as the storage in doors is large. The smaller large slide out drawer has been a life saver for snack items like yogurts, string cheese etc. The light in both the freezer and fridge part is very bright. I would have given this review 4-5 stars if i was given it 3 months ago. On June 20th our fridge went out and will not cool. It is under warranty however where i live no one will work on it or can work on it. It is now July 9th and still haven’t gotten it fixed or a plan in place. LG customer service has offered to replace it or refund if necessary. It’s just going through the process that is taking the longest. Overall, when working an excellent product. When not, you just have a nice discussion piece until it’s fixed.
Quality
2
Features
5
Value
4
Response from lg.comBy Jennifer, Social Media, July 13, 2022
We would be happy to review all of the available repair options with you, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Posted by: bigh2022
from Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] The storage in this fridge is endless! The freezer drawer is really nice. I prefer the ice maker in the freezer, like it is in this unit, to allow for more storage space in the refrigerator.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LG 29 FWS 2906v
from Columbus MS.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought May 11 2022 June 29 2022 The freezerr quit for 2 days
Pros: Style/Design
Quality
1
Features
5
Value
5
Response from lg.comBy Jennifer, Social Media, July 13, 2022
We are disappointed to see that there is an issue your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us so that we can assist with a resolution for you. Thank you. ^Jennifer
Written by a customer while visiting lg.com