Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Jo6Pack
from Philly
Verified Purchase:Yes
Six months it. It has tons of space, holds temperature well and does all the things you want a fridge to do... except... the plastic pieces for the water filter are not well engineered. Trying to replace my filter has now turned into a three week long pain in neck. Service techs wont come out for my issue and trouble shooting via chat did not resolve. I am supposed to turn some plastic piece a few degrees with pliers to make the filter lock into place... it's not even a year old and I am not risking breaking it further by using metal tools on cheap plastic components. I hope LG comes back with a viable solution.
Quality
3
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, September 6, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy
Written by a customer while visiting lg.com
Posted by: Busmom1955
from Melbourne, Florida
Verified Purchase:Yes
Had an emergency purchase last month! I was so sad when my old refrigerator died because I really loved it! During shopping found this beautiful LG 29cu.ft. refrigerator! I love the sleek look of it and the water dispenser on the outside door. Very easy to use the water now (old one had water button inside). Spacious shelves inside easily accommodate all the groceries my family consumes. Deep shelves on the doors hold gallon milk and juice containers as well as all the other stuff my family of 5 uses every day! The spacious freezer on the bottom is super easy to get into/out of. And I totally love the shape of the ice cubes it makes!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: robdp
from Butler PA
Verified Purchase:Yes
I bought this about 1 month ago to replace a brand new G.E. that broke after 18 days. lots of room, makes a lot of ice, water through the door is great, easy to clean.. But poor lighting, lots of shadows throughout and you can't adjust the door bins and the shelving adjustments are also poor... (not gradual) to drastic..
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: LaFarnS
from Chandler, AZ
Verified Purchase:Yes
I bought this to replace a nearly 12-year-old LG refrigerator freezer, which I completely loved. I was amazed to find that LG just gets better and better. Love the single drawer freezer on the bottom that ingeniously also house a top tier level freezer drawer for those items used frequently and to also house the ice maker and cube bin. Love the wider and deeper crisper drawers in the refrigerator and the inner door bins that hold so much more. The server drawer is perfect fo housing prepared food trays and also to organize deli items. My older model was stainless steel. I looked have the same, but found a platinum/silver version in this model that also resists fingerprints, so that is another plus. I am very pleased with my purchase. LG never disappoints!!!
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Wasilla Alaska
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this French door fridge and am extremely happy with it. It has a huge amount of room. Easy to clean.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: TheLittleMrs
from Azle, TX
Verified Purchase:Yes
I have now been using my new LG Refrigerator for 12 days, and so far, I love it. It has the same "footprint" as my old refrigerator, but has over two cubic feet more space-which is a huge difference! The door space is fantastic. I can store so much more in the doors that I no longer have to move everything around to get to the jars of things that were pushed to the back of my shelf space with my old fridge. The freezer also has more room and is much more efficient to organize frozen foods because of the depth of the pull out shelf and the fact that the large bin/basket does not have as much of a slanted back as my old one did---giving more space.
As for the OUTSIDE of my new LG: It is WONDERFUL! I was worried about the color being too light; too shiny and showing fingerprints. NO PROBLEMS!!! The finish that I chose (called printproof platinum silver) is perfect. It is darker in color that the "stainless steel", it is NOT too shiny, and it is very easy to wipe off fingerprints when necessary. Could not have asked for anything more. It is not "bogged down" with a bunch of unnecessary "smart" stuff that I don't have the time or energy to figure out. I opted for filtered water ONLY from the slim line door dispenser because the in-door ice dispenser was why I had to replace my previous refrigerator. I did not want to go through THAT again, so opted for water only. It is great. Easily dispenses with no dripping and accommodates all sizes of containers that I have tried. Digital displays are on left door panel just above the water dispenser and are simple once you get the hang of it. Again, well thought out and "dumbed down" so that even an older, non-techie like me can figure it out just be reading that section in the owner's manual.
I would have NO PROBLEM recommending this LG Refrigerator model. I cannot speak for longevity, since I have only been using for 12 days, but with my added protection plan, I am not worried.
Try it -----You will Like it!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: djma
from Auburn, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I replaced my previous refrigerator and this new one is larger and more useful. The ice making process is difficult and less than expected but, as we continue re-reading the "users manual" to see what we could do better to make the process more efficient.
Pros: Quality, Style/Design, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Idaho Jones
from Post Falls Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love how huge this refrigerator feels. The interior is smartly designed. Great storage. The water in the door is brilliant. Love not having to open the fridge to get water. Ice production could be greater and there is a condensation issue. Our only issue is a faulty defrost which is being repaired.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com