Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(785 Reviews)
Open Ratings Snapshot
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product. 
(
202 out of 218
)
Best Buy Privacy Policy
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
5 out of 5
5
Love the indoor storage
on September 10, 2022
Posted by: ShJan22
from Fort Worth, TX
Verified Purchase:Yes
We are really enjoying our new LG refrigerator. I was a little concerned that I would miss the in door ice maker but having all that extra indoor storage is great and opening the freezer drawer for ice is no big deal.
Pros: Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Came with dents in right door!! Tried to blame shp
on September 10, 2022
Posted by: Anonymous
from Musk mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] When unpacked had two dents in right door!!!! Tried to blame shipping , but there's foam over were the dents are !! For sure happened in assembly !!! Have owned Lg since early 2000's have never been so disappointed .. If not fixed will never recommend again!! Was great advocate until now.. We own two tv's , washer and dryer front load.. And bought complete appliance package ... You would think they would make it right!!!!!
Quality
1 out of 5
1
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy JaNika Wiley, Social Media, September 14, 2022
We are disappointed to learn that you experienced damage with your new fridge. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Nice fridge
on September 10, 2022
Posted by: Zinni123
from Conneaut,Ohio
Verified Purchase:Yes
I really like this fridge alot,its huge,its pretty quiet and seems to be well made.I have only had it for a few months now and it seems to work well.This is my first LG product I have owned,time will tell if there will be a second one.SO far,SO good,I think this was a good buy.
Pros: Quality, Style/Design, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent Value
on September 9, 2022
Posted by: Chill79
from Bloomfield CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] This LG French Door- Bottom Freezer Refrigerator does not have all the deluxe features of the high end LG models, but it is an exemplary value in today's market. Very quiet, maintains stable temperatures, efficient layout, sturdy shelves and bins, excellent ice maker.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on September 8, 2022
Posted by: mprez7707
from sa, tx
Verified Purchase:Yes
love this fridge. The quality is great. clean look
Pros: Quality
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
A LEMON!!!!
on September 7, 2022
Posted by: Lori Ann12
Verified Purchase:Yes
The water didn’t work from the moment we plugged it in! Therefore, no ice. Now, the refrigerator won’t stay cold and the freezer won’t keep ice cream frozen! LG has been HORRIBLE and non-helpful!
Quality
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy Sandy, Social Media, September 8, 2022
We sincerely hate to hear this and have reviewed your case. We see a proof of purchase has been requested to look into an alternative option. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love it
on September 5, 2022
Posted by: Dan E
from Daytona Fl
Verified Purchase:Yes
I bought it 3 weeks ago. Nice, cool and one of the best available.
Pros: ease of use, Style/Design, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great room inside.
on September 5, 2022
Posted by: Anonymous
from Edgewood, MD
Verified Purchase:Yes
I like the refrigerator overall but the left door slams shut while the door is open and you are trying to get things out, slams you in the back.
Pros: ease of use, Style/Design
Quality
4 out of 5
4
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
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