Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(775 Reviews)
Rating breakdown 775 reviews
5 Stars
531
4 Stars
138
3 Stars
41
2 Stars
19
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Jrhall
from North Carolina
Verified Purchase:Yes
We purchased in July and are very satisfied. Our only issue is the necessity to download an app and connect the refrigerator to Bluetooth in order to receive error messages. Our icemaker stopped working and it took nearly an hour to figure out whether it was wifi enabled, and then get the app to work. After all that time, it said there were no errors. We eventually got the icemaker to work again the old-fashioned way, by defrosting it with a hair dryer. Nevertheless, would purchase again.
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: JimYork106
Verified Purchase:Yes
We love this fridge! Lots of room and compartments. Ice tray in freezer portion was new to us, but works great.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: PhilWiggy
from Birmingham AL
Verified Purchase:Yes
We had as nice side-by-side 28.5 Cubic feet, but it always seemed crowded. It was a hassle to come home with groceries and put items in it. Or whenever holiday meals came along it was really tight finding place for leftovers or food prep that is left in fridge ahead of time. We wanted something new with a lot of space and the design of this model met that description. It only has a sleek water disperser in the door thereby leaving more room on the inside door of wider shelves. The icemaker is in the bottom and it really fills up fast. It's not an inconvenience to us to get ice via the freezer versus on old fridge where water and ice dispensed from the door. The fridge is like a canyon-so much room on the shelves, plenty of space on the doors. Now we come home with groceries and just toss them right in without searching for space. Whenever there are leftovers-easy as 1-2-3, just open the door and place right in, no need to arrange a place for large dishes of food. The fridge operationally is excellent, keeping things very cool, it's very very quiet. The freezer stays nice and frozen and plenty of room for our needs. This was an excellent choice and less expensive than others around 29+ cubic feet range size.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Wesley N
from VA Beach
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the refrigerator about a month ago and it's a nice refrigerator.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: KS Kid
from Derby, KS
Verified Purchase:Yes
Bought this unit for it's big size. Easy to use and a bunch of room
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
This refrigerator is wonderful and has all the space we need.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: John in Boise
from Boise, Idaho
Verified Purchase:Yes
[This review was collected as part of a promotion.] My old samsung gave up after 8 years and the repair shop told me it would be nearly as expensive to fix as to purchase a new one. I opted for an LG this time and thus far am very pleased with my decision. It seems to have much more interior space compared to my old fridge of the same dimensions this is due to the ice maker location and configuration. The placement of the inside lights also make the interior seem much brighter. So far I really like this refrigerator.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: J Whitacre
from Rising Sun, Indiana
Verified Purchase:Yes
Nice fridge but it won’t cool down. It always cools to 5 degrees higher than the setting. Has repair guy from LG change out the temperature sensor. Still won’t cool down. Stays 5-6 degrees above setting. So we have to keep it set at 33 degrees (lowest setting available) just to keep fridge at 38-39. Not pleased with this as being acceptable.
Pros: ease of use, Style/Design
Quality
2
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, October 7, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com