Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: MrFND
from AV, Ca.
Verified Purchase:Yes
WOW! Love my new LG fridge. Roomy, luxurious, great lighting, outstanding overall. I think I'll need to upgrade my oven, dishwasher, washer, and dryer now. The Black stainless steel is so visually appealing - I'm completely stoked.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: accidentaltourist
from houston texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was happy with the purchase in the beginning until the freezer fan started making noises; first it was a high pitch and later a loud roar and sounded like it was ready to explode. I never had an experience with any of fridges like I had with this one. Thank goodness for the LG quick response and the attentive service done by the tech. However Im not sure how the new repair job lasts and hopefully the warranty is more than 12 months listed in the paperwork: mine was about 6 months old.
Pros: ease of use, Style/Design, Features/Settings
Quality
2
Features
4
Value
3
Response from lg.comBy Jennifer, Social Media, September 21, 2022
We understand your disappointment, however we hope to rebuild your trust back in the LG brand with this successful repair. ^Jennifer
Written by a customer while visiting lg.com
Posted by: TruthMatters
Verified Purchase:Yes
It was so hard to find a refrigerator anymore without the big chunky, space hog of an ice maker. They always break and are just an overall annoyance more than anything else. We are very pleased with this 'water only' model that we luckily found by LG. Unfortunately, they are very hard to find. We did have one maintenance call for the freezer drawer that would not fully extend. Sometimes it would open fully/extend properly and other times it wouldn't. The tech that came out told us something had spilled along the rail slide which was causing it to not come open fully. Not too sure about that but so far we haven't had that issue since then. Time will tell. We've only had for 5 months. Not happy with the price paid. (was promised a review would give you an entry into their $500 contest - when you try to enter the contest you have to check that you received the produce for free or at a reduced rate. I did not - I paid full price for the refrigerator at a big box store. It was expensive. Disappointed in the lure to post a review in exchange for contest entry.)
Pros: Style/Design, Features/Settings
Quality
4
Features
5
Value
2
Written by a customer while visiting lg.com
Posted by: Jjn40
from Illinois
Verified Purchase:Yes
I've had it for just a little while, buy I definitely like it. It has a lot of space! Only gripe would be it doesn't dispense ice. But that's really no big deal. Looks great too
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: wej56
from Cape Coral FL
Verified Purchase:Yes
This is big! Our previous refrigerator had ice and water in the door and that took up a good part of our space. We have much more usable room with the same amount of cubic feet. Lighting is great and bright.
Pros: Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Vic74
from Greenville NC
Verified Purchase:Yes
This is our 2nd LG refrigerator. We loved the last one and another just base on the performance. Unfortunately the ice maker did not make ice so a new ice maker had to be installed. It cranks out ice like the old. Overall very happy with the new one
Pros: ease of use, Quality, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Blandon Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought the appliance several months it is very user friendly and plenty of space
Pros: Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MugwumpBob
from Las Vegas
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are a month into our new LG refrigerator and we love it. The interior has plenty of space and the exterior water dispenser is a nice addition. There is no exterior ice dispenser, but that is fine with us as we have found that to more trouble than it is worth.
Pros: Quality
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com