Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Anonymous7
from Minnesota
Verified Purchase:Yes
Very happy with the fridge so far. It's a huge size, but doesn't take over the room. I love the water dispenser with the ice in the freezer. Definitely would not buy an ice dispenser in the door as it takes up too much room. Highly recommend.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jam2022
from Tulsa Ok
Verified Purchase:Yes
I bought this refrigerator about a month ago the main reason being I no longer wanted my icemaker in the refrigerator portion of the refrigerator it takes up too much room plus has humidity problems with the icemaker freezing up
This also gives so much more room in your refrigerator and in the doors storage spaces
I am loving all the extra room and having the freezer and icemaker in the freezer portion
This also gives so much more room in your refrigerator and in the doors storage spaces
I am loving all the extra room and having the freezer and icemaker in the freezer portion
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: UNHAPPY LG CUSTOMER IN NJ
from NEW JERSEY
Verified Purchase:Yes
THIS HAS BEEN THE WORST PURCHASE I HAVE EVER MADE. i HAVE HAD MORE THA 4 SERVICE CALLS ON THIS UNIT . THE COMPRESSOR HAS BEEN REPLACED AND OTHE PARTS AND IT HAS BROOKEN DOWN AGAIN. IWILL NEVER BUY ANOTHER LG REFRIDGERATOR AGAIN.
I HAVE 2 OTHER FRIEND WHO PURCHASED THE SAME REFRIDGERATOR AND THEY HAVE ALL HAD THE SAME PROBLEM.
I HAVE 2 OTHER FRIEND WHO PURCHASED THE SAME REFRIDGERATOR AND THEY HAVE ALL HAD THE SAME PROBLEM.
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, September 27, 2022
Thanks for reaching out to provide your feedback. We would be happy to look further into this, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will be happy to assist. Thank you. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
5
I love this fridge. It’s design is great it very
on September 23, 2022
Posted by: Jeannie4600
from Louisiana
Verified Purchase:Yes
I bought this around 3 months ago and I love it. I have had a side by side for years and wasn’t sure if I would like this design but I di
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bloomington
from Bloomington, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] The 29 cubic foot capacity is great. We are glad to have found a fridge with through-the-door water dispenser (which we use all the time) but with the icemaker in the freezer. We rarely use ice, and in our old unit the through-the-door ice dispenser took up a huge amount of space in the refrigerator compartment. The shelf arrangement is flexible, as well. Our old unit did have a fourth "deli drawer" that was nice, which this one lacks.
Pros: Quality, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Luke789
from Crossville, TN.
Verified Purchase:Yes
This my second Refrigerate in a month.
The refrigerate temp is never the same when you open the door.
It does not cool very good.
Last LG product I will ever buy.
The refrigerate temp is never the same when you open the door.
It does not cool very good.
Last LG product I will ever buy.
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, September 26, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
1
on September 20, 2022
Posted by: Yea right
Very unhappy with this we bought it in May and 3 months later it died now we are going on 3 weeks without a refrigerator without a refrigerator do to Parts not available I will never buy an LG product again
No, I would not recommend this to a friend.
Response from lg.comBy JaNika Wiley, Social Media, September 23, 2022
We're sorry to hear that you had a negative experience with your LG product. Thanks for reaching out to provide your feedback. We would be happy to look further into this, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Nikki
Written by a customer while visiting lg.com
Posted by: KayEL
from Saint Petersburg, FL
Verified Purchase:Yes
Fridge was installed a couple weeks ago. It is almost silent which makes me happy. Super roomy. The only improvement I suggest is to make the shelves on the doors adjustable.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com