Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: KS Kid
from Derby, KS
Verified Purchase:Yes
Bought this unit for it's big size. Easy to use and a bunch of room
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Wesley N
from VA Beach
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the refrigerator about a month ago and it's a nice refrigerator.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: PhilWiggy
from Birmingham AL
Verified Purchase:Yes
We had as nice side-by-side 28.5 Cubic feet, but it always seemed crowded. It was a hassle to come home with groceries and put items in it. Or whenever holiday meals came along it was really tight finding place for leftovers or food prep that is left in fridge ahead of time. We wanted something new with a lot of space and the design of this model met that description. It only has a sleek water disperser in the door thereby leaving more room on the inside door of wider shelves. The icemaker is in the bottom and it really fills up fast. It's not an inconvenience to us to get ice via the freezer versus on old fridge where water and ice dispensed from the door. The fridge is like a canyon-so much room on the shelves, plenty of space on the doors. Now we come home with groceries and just toss them right in without searching for space. Whenever there are leftovers-easy as 1-2-3, just open the door and place right in, no need to arrange a place for large dishes of food. The fridge operationally is excellent, keeping things very cool, it's very very quiet. The freezer stays nice and frozen and plenty of room for our needs. This was an excellent choice and less expensive than others around 29+ cubic feet range size.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JimYork106
Verified Purchase:Yes
We love this fridge! Lots of room and compartments. Ice tray in freezer portion was new to us, but works great.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RyanG1
from NC
Verified Purchase:Yes
I purchased 6 months ago. Overall the fridge has great space and was exactly what we were looking for. A couple weeks ago however the fridge fan broke and I gave us the error code. It is still under warranty and the tech was very responsive (next day). The part, however, is back ordered and so who knows when we’ll get to use our fridge again. I also feel that 6months is a bit too soon to be having technical issues.
Quality
2
Features
5
Value
4
Response from lg.comBy JaNika Wiley, Social Media, September 29, 2022
Hello, thanks for reaching out. We're sorry to hear this has happened and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. I was able to locate your records and see the part has been received. the tech has you scheduled for service 930 from 8-12pm. Reference: RNN220918044884. To check the status of your repair at any time, please visit:
https://www.lg.com/us/support/repair-service/track-repair
^Nikki
https://www.lg.com/us/support/repair-service/track-repair
^Nikki
Written by a customer while visiting lg.com
Posted by: Jrhall
from North Carolina
Verified Purchase:Yes
We purchased in July and are very satisfied. Our only issue is the necessity to download an app and connect the refrigerator to Bluetooth in order to receive error messages. Our icemaker stopped working and it took nearly an hour to figure out whether it was wifi enabled, and then get the app to work. After all that time, it said there were no errors. We eventually got the icemaker to work again the old-fashioned way, by defrosting it with a hair dryer. Nevertheless, would purchase again.
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Felix65
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator a few weeks ago and really like it. It is very spacious and loos great in our kitchen. My wife and I did not care to have an ice dispenser in the door, so having only the water dispenser in the door saves a lot of extra room in the refrigerator. The only downside to the refrigerator is that the display panel does not show the current temperature of the fridge and freezer, it only shows the temperature you set it to, so it would be hard to tell if it is properly cooling without using an extra thermometer placed inside.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: MaeDen
from Ohio
Verified Purchase:Yes
Very happy with purchase. Lots of storage! So easy to find things.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com