Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(785 Reviews)
Open Ratings Snapshot
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product. 
(
202 out of 218
)
Best Buy Privacy Policy
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
5 out of 5
5
Chill with this Fridge :)
on August 15, 2024
Posted by: NewJerseyJim
from New Jersey
So far it is a 5/5. Had to buy when previous fridge stopped working while on vacation. Also, was restricted in size due to space it needed to fit. Reviews were good also, and like the water on outside of door vs. inside like previous as it made a mess inside. Love the open door alarm, and rapid icemaking setting. Size is great, and even larger than previous due to efficient space design.
Pros: Style/Design
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy LG, April 15, 2026
Hello, Jim! We appreciate you sharing this fantastic experience with your LG Refrigerator! It’s great hearing how perfectly it fit your space, especially during an unexpected fridge emergency. The exterior water dispenser, open‑door alert, and rapid ice‑making are all standout features, and it’s wonderful knowing they’re making everyday use even better. The efficient interior design giving you more room than your previous unit is the cherry on top! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
LG refrigerator success
on August 7, 2024
Posted by: Steve J 60
from Houston
[This review was collected as part of a promotion.] Very nice refrigerator with a lot of space. Much more efficient than the refrigerator it replaced. I would purchase it again. The only option I would have added is a temperature measurement display.
Pros: Quality
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Response from lg.comBy LG, June 25, 2026
Hi, Steve! Thank you for the awesome review of your LG Refrigerator! Great to hear it’s giving you the space and efficiency boost you were looking for — that’s exactly what a good upgrade should feel like. And we appreciate the note about wanting a built‑in temperature display; we’ll make sure to pass that suggestion along to our product team. If you ever need anything down the road, feel free to reach out to @LGUSSupport.^James
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Disappointed
on August 4, 2024
Posted by: Rauberts
[This review was collected as part of a promotion.] We actually liked it up until a few weeks ago. We purchased it November 2023 but was remodeling so we did not install it until March of 2024 and the refrigerator stopped cooling in July. We're now going on 4 weeks without a refrigerator. It is super inconvenient and extremely annoying and infuriating to be quite honest.
Response from lg.comBy LG, August 7, 2024
Hi there. Thank you for sharing your feedback. We're sorry to hear about the inconvenience you’ve experienced with your LG LRFWS2906D refrigerator, especially without a working appliance. In order to better assist you with this, please reach out to our dedicated support team on social media at @LGUSSUpport, and we'd be glad to accommodate you with this. `Liz
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Nice refrigerator
on August 3, 2024
Posted by: Rusty Hammer
from Milford DE
[This review was collected as part of a promotion.] It's almost a month since great delivery and setup. It took a few days of adjustments to get the cold food cabinet adjusted to the appropriate temperature, it's working great. The top cold cabinet is spacious and layed out well, door storage is more than adequate for our use. Freezer is big enough for a couple 20lb turkeys and a whole lot more. The ice maker works fine, it's summer right now and usage is high, haven't run low yet. The ice shape is like an old school ice tray, unique. The water on the door feature is better than expected, the pressure is good, it doesn't take long to fill a glass. It is quieter than anticipated via other reviews. The door finish is really good, easy clean and no fingerprints
Pros: Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy LG, July 29, 2026
Hello! It’s awesome to hear how smoothly your LG Refrigerator model LRFWS2906S has integrated into your home! We’re delighted that you’re loving the spacious layout, quiet operation, and sleek fingerprint-resistant finish, not to mention having plenty of ice and great water pressure during the summer heat. If you ever need any assistance in the future, please feel free to reach out to us at @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Works Alright But Poor Service
on July 31, 2024
Posted by: NHF1
[This review was collected as part of a promotion.] The refrigerator itself works alright but the right side door does not close property. It does not pull itself closed. You have to push on it very hard to push it past a latch. Service came out to repair it and I was told nothing was wrong with it and I needed to learn how to close a door. It was very demeaning. On top if it, he did not even have all of his tools and asked me for a number of things.
Response from lg.comBy LG, August 1, 2024
Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRFWS2906D) model. We understand your concern about your difficulty with the right-side door and the unsatisfactory service you received. We aim to provide outstanding products and exceptional customer service and ensure a smooth and seamless experience. For help, ensure that the door hinges are properly aligned and that any items inside the refrigerator do not obstruct the door. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-fix-a-french-door-that-wont-close-or-open-properly--20152715589516. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Spacious & Beautiful
on July 29, 2024
Posted by: Frank because I can be
[This review was collected as part of a promotion.] We purchased this unit a month ago, love it!
We chose this unit, bigger than we needed(29 cubic ft) and we're so glad we did, the extra capacity while not needed day to day is a blessing on weekends and holidays when entertaining friends and family. The Freezer is also very spacious, with a deep bin and storage shelf. The ice making bin holds ample amounts of ice for your needs.
Pros: ease of use, Quality, Style/Design
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy ^Rich, LG Digital Care Team, July 29, 2026
Hey there, Frank! Thanks for the great review. Always nice hearing your new fridge is giving you all that extra room for busy weekends and family gatherings. If you ever need anything, our team at @LGUSSupport is here to help.
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great size!
on July 24, 2024
Posted by: Evie50
from Little River, South Carolina
[This review was collected as part of a promotion.] We purchased this approximately a month ago and could not be happier. The depth of the refrigerator the size of the freezer and I love the ice bin. I am very happy with just the water dispenser on the door so easy and convenient. So happy I chose LG.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy LG, May 6, 2026
Hi, Evie. We appreciate you sharing your experience with the LG Refrigerator (LRFWS2906D) model. It’s wonderful to hear that after a month of use, you’re loving the depth of the refrigerator, the generous freezer space, and especially the convenient ice bin. The water dispenser on the door is designed to be simple, clean, and efficient, so it’s great to know it’s adding real convenience to your daily routine. We’re thrilled you’re happy you chose LG. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great Service
on July 24, 2024
Posted by: babo78
from Camanche, IA
[This review was collected as part of a promotion.] I bought an LG Refrigerator 2 years ago. It decided not to work on me and LG couldn't find a tech to repair it in my area. Therefore, they're refunding me the amount I paid for it.
Pros: ease of use
Quality
3 out of 5
3
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy LG, May 6, 2026
Hi, there. We appreciate you taking the time to share your experience with the LG Refrigerator (LRFWS2906D) model. It’s good to hear that the warranty team was able to process a full refund for your LG unit when a technician wasn’t available in your area. This model is known for its spacious interior, smooth cooling performance, and easy‑access water dispenser, and we’re glad the support process ensured you were taken care of. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
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