Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: chezdora
from Long Beach, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had the fridge for 2 weeks and so far I love it. The black stainless is beautiful. I love that you can touch it without leaving fingerprints on it. My favorite feature is the ice tray in the freezer. It’s always full.
Pros: Quality
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, June 15, 2023
Hi, #LifesGood when your fridge's feature's and functionality makes for a pleasant kitchen experience! Thank for you pointing out the ergonomics and feature available in your fridge! Should you need support, don't hesitate to reach out! Please see our contact options here: https://www.lg.com/us/support/contact. Enjoy! ^Chris
Written by a customer while visiting lg.com
Posted by: Joanne Hoxworth
from Tucson, AZ
Verified Purchase:Yes
I like this LG refrigerator, it has lots of storage space and it is good looking !
Pros: Quality, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, June 15, 2023
Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing a refrigerator that's to your satisfaction. We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to working with you again in the future! ~Tanisha
Written by a customer while visiting lg.com
Posted by: PLJones
from Missouri City, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] When purchased, this refrigerator was great. Unfortunately after having it for a little over a year, the refrigerator portion is not cooling. I am working with LG to correct this issue. The freezer portion cools really great and the fridge is very spacious.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great fridge, but recently doors started binding.
on June 6, 2023
Posted by: Jerry24
from Texas
Verified Purchase:Yes
It’s been a great fridge, nice and spacious. Unfortunately less than a year in the French doors started binding. I called LG for support and they kept stating it’s “out of level” I used my level to confirm that the doors and fridge are level but still binding. Up to this date still been slamming the binding doors so they shut. Hopefully this isn’t a common issue because you won’t get much help from LG other than troubleshooting over the phone.
Quality
3
Features
5
Value
5
Response from lg.comBy Ian, LG Social Media, June 23, 2023
Hey, Jerry! We'd love to get to the bottom of this issue with your refrigerator's doors; if you could please reach out to @LGUSSupport on any of our social media pages, or any of the methods linked below, it'll be our pleasure to get your refrigerator back to normal! https://www.lg.com/us/support/contact ^Ian
Written by a customer while visiting lg.com
Posted by: GarrettT
from Honolulu, HI
Verified Purchase:Yes
[This review was collected as part of a promotion.] This fridge does almost everything it's supposed to do except make ice at the stated level. After several weeks it is still making less than half a container over 48 hr period. I tried lowering the temp to -4 degF, but still quite slow. AND customer support was not helpful at all.
Pros: Style/Design
Quality
3
Features
4
Value
3
Response from lg.comBy Jai., LG Social., June 5, 2023
Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Written by a customer while visiting lg.com
Posted by: Anonymous
from San Antonio Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] we bought our Refrigerator about 2 months ago we just installed it so far so good the only thing is that I was sad to find out it didn't have a ice dispenser only water dispenses but so far so good hope it stays that way..
Pros: Style/Design
Quality
4
Features
3
Value
4
Response from lg.comBy Tanisha, social/LG, June 23, 2023
We appreciate the time you took from your day to give us your honest and open feedback. We appreciate the opportunity to serve you and your family. Enjoy your day. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Ann3261
from Chicago, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I searched for different brand of refridgerator, and finally bought this on 5/6 and was delivered on 5/13.
It is my first LG refridgerator, it has a spacious on each shelves and on freezer.
It is my first LG refridgerator, it has a spacious on each shelves and on freezer.
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, June 23, 2023
Amazing! Thank you for making our day. We truly appreciate the support of the LG Brand. We continue to do our best to keep valued customers like you happy. Please feel free to reach out to us should you have any inquires or concerns in the future. Have a great day. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Ms Taylor
from Atlanta GA
Verified Purchase:Yes
I love my new refrigerator I have a lot more space in the fridge love that the ice maker is in freezer and not the fridge. My only issue is that it takes so long to make ice other than that I love it so far so good 👍🏾
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com