Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Char Roe
from Merced Ca
Verified Purchase:Yes
I really enjoy this refrigerator . I’ve had it for probably a month now and I really like the design and the storage areas this time I decided to not go with the slim icemaker in the door because I had a refrigerator just like this, except for 1 foot larger last time in the icemaker and the door was always kind of jamming up a little bit. It worked, but it didn’t produce a lot and freeze up it was kind of an inconvenience so I went with the water in the door Instead and I really like icemaker in the freezer takes up a little bit of room for that produces a lot of ice and it works really well and I haven’t heard any problems about it jamming or anything else and that gives a lot more room in the upper area for storage. The door bins are a lot larger and so I’m really enjoying this fridge I think it was a good choice. I got the black stainless steel and I’m loving it.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Having great features are good signs of a product
on July 2, 2023
Posted by: Anonymous
from Woodland Hills, California 91367
Verified Purchase:Yes
I bought my LG Refrigerator a year back considering its good reviews but had to replace it's dispensing unit within two months and again after 11 months of purchase found freezer not cooling properly and on approaching the service centre was asking for payment for visit and to be charged for defective parts if applicable
Quality
1
Features
4
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, July 18, 2023
Hi there, Jasjit. First of all, we want to thank you for choosing LG for your cooling needs. We're sorry to hear about your fridge having cooling issues. Here is a link that might help you with the cooling issues of your fridge: https://www.lg.com/us/support/help-library/cooling-issues-refrigerator--1429710713371
Should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^Jolly
Should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
3
No Thinq like it says.
on July 2, 2023
Posted by: Shack33
from Canton, oh
This says it has Smart Thinq but there is no way to connect to the app.
Quality
5
Features
3
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, July 14, 2023
Hello there. Thanks for sharing your feedback to us about our ThinQ app. If you're having trouble connecting your fridge to the ThinQ app, here is a link with a video showing a step-by-step process: https://www.youtube.com/watch?v=qMX-ou7s2lE
But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^Jolly
But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: 2003 z06
from Sumiton, al
Verified Purchase:Yes
LG is a company that doesn’t care about their customers or what is in their contract.
Quality
3
Features
3
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, July 2, 2023
Hi, 2003 z06. Thanks for reaching out. We're sorry to hear about you experience with us. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Hayat Hotel
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great spacious refrigerator for my family of 3. Had mine for 3 years and have not not had any issues. Only fault is the water dispenser when used is very strong. When you use it for the first time, you think it's broken because it sprays the water very aggressively. It turns out it's just designed like that. Weird but definitely not a deal breaker. I would recommend this refrigerator.
Pros: ease of use
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Kim84
from Stoutsville, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this refrigerator for a month and I’m so pleased with it. I can open the sores and actually see everything that is in there. My old refrigerator had such small shelves that things would get pushed to the back and forgotten about. I also love having the freezer on the bottom.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Axgfontaine
from New Hampshire
Verified Purchase:Yes
I bought this a few months ago and so happy I did! I love the space!
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Scott0814
from Delaware, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this at the beginning of June after our 15 year old LG Fridge died. Our old model was 31 cu FT which is why we went with this one.
Likes:
1. Ice maker moved to freezer opens up so much more space on the door that it is actually usable now.
2. Ice maker makes more ice.
3. Everything else was pretty much the same so we love it.
1. Ice maker moved to freezer opens up so much more space on the door that it is actually usable now.
2. Ice maker makes more ice.
3. Everything else was pretty much the same so we love it.
Dislikes
Only 1 really is the fact that you can not disable the alarm permanently. The best you can do is enable Sabbath mode but it only last 4 days.
Only 1 really is the fact that you can not disable the alarm permanently. The best you can do is enable Sabbath mode but it only last 4 days.
Pros: ease of use, Style/Design
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com