Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.5
(712 Reviews)
Rating breakdown 712 reviews
5 Stars
505
4 Stars
123
3 Stars
32
2 Stars
17
1 Star
35
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
5
It is Awesome
on July 19, 2022
Posted by: Sharon Phillips
from York, PA
[This review was collected as part of a promotion.] Love this refrigerator. Find it very easy to keep clean and use. Its way taller than me but I can still use the top shelf inside. I love the bottom freezer option and the fact that the ice are cubes and there's ample space in the bottom to store things. So much so that my small LG Freezer is probably feeling left out so I have to force myself to atleast put the burgers and pizzas in the stand alone LG Freezer. Very quite. Only annoying function is that I leave the door open to pour a beverage and the thing will peep before I even get back. It needs to be a little longer than than like 25 secs not 10.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
I WIS STARH I COULD GIVE THIS LESS THAN 1
on September 23, 2022
Posted by: UNHAPPY LG CUSTOMER IN NJ
from NEW JERSEY
THIS HAS BEEN THE WORST PURCHASE I HAVE EVER MADE. i HAVE HAD MORE THA 4 SERVICE CALLS ON THIS UNIT . THE COMPRESSOR HAS BEEN REPLACED AND OTHE PARTS AND IT HAS BROOKEN DOWN AGAIN. IWILL NEVER BUY ANOTHER LG REFRIDGERATOR AGAIN.
I HAVE 2 OTHER FRIEND WHO PURCHASED THE SAME REFRIDGERATOR AND THEY HAVE ALL HAD THE SAME PROBLEM.
I HAVE 2 OTHER FRIEND WHO PURCHASED THE SAME REFRIDGERATOR AND THEY HAVE ALL HAD THE SAME PROBLEM.
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, September 27, 2022
Thanks for reaching out to provide your feedback. We would be happy to look further into this, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will be happy to assist. Thank you. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
1
Horrible experience
on October 6, 2022
Posted by: Disappointed with outcome
from La Habra Heights, CA
[This review was collected as part of a promotion.] Had to u tube the problem when it was not fixable than they person I spoke to transferred me to Panama. It's been a month and no filter.
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 11, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
3
No Thinq like it says.
on July 2, 2023
Posted by: Shack33
from Canton, oh
This says it has Smart Thinq but there is no way to connect to the app.
Quality
5
Features
3
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, July 14, 2023
Hello there. Thanks for sharing your feedback to us about our ThinQ app. If you're having trouble connecting your fridge to the ThinQ app, here is a link with a video showing a step-by-step process: https://www.youtube.com/watch?v=qMX-ou7s2lE
But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^Jolly
But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
5
Spacious, great upgrade
on July 21, 2021
Posted by: PhillipB
from El Paso, TX
[This review was collected as part of a promotion.] A great refrigerator at a great price. The stainless steel finish looks good and we get compliments about how great it looks. At 29 cu.ft., it fits much more groceries than our old side-by-side. The temp of the fridge displays on the door along with water dispenser. It beeps when the refrigerator door is left open. It is amazing!
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Extremely roomie
on September 13, 2021
Posted by: derF61
from Lawrence Indiana
[This review was collected as part of a promotion.] I got this refrigerator a month ago for use as the primary fridge. The side-by-side that it replaced was stuffed. When I moved everything to this fridge there was still a lot of room left.
This refrigerator is completely silent during operation but functions perfectly. The separate adjustable temperatures for the fridge and freezer is an excellent feature.
My entire kitchen is LG appliances now and I wouldn’t have it any other way.
This refrigerator is completely silent during operation but functions perfectly. The separate adjustable temperatures for the fridge and freezer is an excellent feature.
My entire kitchen is LG appliances now and I wouldn’t have it any other way.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Clean look, excellent space
on October 11, 2021
Posted by: etennant14
from Cleveland Ohio
[This review was collected as part of a promotion.] Bought this a month ago. So far I love it. Only issue, the water coming from the dispenser tastes like plastic. Hopefully that just needs time.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great Fridge!
on November 3, 2021
Posted by: DeanDean
from Greenville, MI
[This review was collected as part of a promotion.] After a fiasco with our 5 month old Samsung refrigerator, where they sent us a check and left us with a faulty appliance, I was a bit apprehensive as to how this would function. We were thinking the in door water also included ice, so I thought my fears were being realized... However, now that we are about a month into it, we are pleased with it. It functions well, is well laid out, we have plenty of room for food and drinks for our family of 5.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com