Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
4
light
on November 3, 2024
Posted by: Skinner12100
[This review was collected as part of a promotion.] I have it since February 2024. We use the water dispenser constantly and the light just stopped working. Other than that it is a good fridge. Hopefully nothing else stops working, ever.
Written by a customer while visiting lg.com
Customer Rating
5
on November 3, 2024
Posted by: Anonymous
from Burfordville Mo
[This review was collected as part of a promotion.] I have been using my new LG refrigerator for just a couple months now and I couldn’t be happier . I love the space. It keep’s everything cold and easy access to my things in the freezer. I especially like the slim design on the water given my so much space for all my condiments.
Pros: Quality, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy LG, February 25, 2026
Hi, Rebecca! We appreciate you sharing your experience with your LG Refrigerator. We’re glad to hear it’s been a great fit so far—plenty of space, easy access, and that slim water dispenser design really does free up room for all the essentials. It’s wonderful knowing the layout and cooling performance are making everyday use a breeze! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Efficient and sleek, but annoyingly noisey
on October 16, 2024
Posted by: mikehm
[This review was collected as part of a promotion.] Efficient and sleek, but makes a horrible vibrating sound at the crisper drop level. Pressure on the sidewall will silence for a little while. It seems to be related to the compressor.
Written by a customer while visiting lg.com
Customer Rating
4
Mostly positive.
on October 2, 2024
Posted by: shyam1234
bought it a month ago. Functioning fine. The 2 gripes I have - the door does not close without extra push. The water dispenser has no place to hold a container. If you don't have a container in place till the water stops - it will end up on the floor.
Written by a customer while visiting lg.com
Customer Rating
4
Great features !
on September 27, 2024
Posted by: Yaquista
from Glendale, AZ
I bought this about 2 months ago or so and it has been great! Very spacious and definitely working properly only thing I hate is how I can’t get my ice through the water machine but that’s okay everything else works great! Temperature stays cool.
Pros: ease of use
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Lg Frige
on September 23, 2024
Posted by: lamen8
[This review was collected as part of a promotion.] I bought this a month ago. I found out it was a three year old refrigerator Did not come with a Filter. they sent one a day or two after. I can't hook up to wi-fi
Other than that I like it
Other than that I like it
Pros: Features/Settings
Quality
3
Features
3
Value
3
Response from lg.comBy true, LG Digital Care Team, September 27, 2024
Hey there! Thanks for telling us about your LG fridge experience. We're glad to hear the team was able to get a filter sent out to you. Connecting to Wi-Fi can open up a lot of doors for your LG fridge, so we'd love to help!
A few root causes of a failing Wi-Fi connection can be an unstable connection, a special connection setup, or the appliance being too far from the router. For more information, please follow the guide on our page at http://spr.ly/6423o071z.
If you still need help connecting your unit to Wi-Fi, please reach out to us on social media @LGUSSupport with your contact info and model number. We'll be happy to continue helping out! *Joseph
A few root causes of a failing Wi-Fi connection can be an unstable connection, a special connection setup, or the appliance being too far from the router. For more information, please follow the guide on our page at http://spr.ly/6423o071z.
If you still need help connecting your unit to Wi-Fi, please reach out to us on social media @LGUSSupport with your contact info and model number. We'll be happy to continue helping out! *Joseph
Written by a customer while visiting lg.com
Customer Rating
1
Terrible Shelving
on September 20, 2024
Posted by: HP501
from osprey fl
Poor and unreliable shelving. Beware! This refrigerator is a calamity waiting to happen, as in your food items, courtesy of shelf collapse, will be splattered on your floor. As in you'll need to spend $$ hiring a professional grout cleaner.
Pros: Style/Design
Quality
2
Features
2
Value
2
Response from lg.comBy true, LG Digital Care Team, September 23, 2024
Hey there! Making sure your shelves are set up properly is crucial for avoiding any mishaps. Check out this quick guide on adjusting your shelves to keep everything safe and organized: http://spr.ly/6424ogRTq. If you have any further questions or concerns, don't hesitate to reach out on social media at @LGUSSupport. ~Ivy
Written by a customer while visiting lg.com
Customer Rating
1
none
on September 14, 2024
Posted by: dont buy it run
I am so very disappointed. The problems with this unit are numerous. I doesn't hold temperature. I have had it serviced and it took over a month to get it fixed. I have no confidence in being a long term item in my house as it should be.
Response from lg.comBy true, LG Digital Care Team, September 16, 2024
Hey there. We appreciate you letting us know about your LG refrigerator unit, and we're glad to see that it's working again after being serviced. We always strive to provide you with top-quality products built to last as long as your house. If you ever need anything from us in the future, our doors are always open for you. We hope you have a great rest of your day! *Josh
Written by a customer while visiting lg.com