Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(775 Reviews)
Rating breakdown 775 reviews
5 Stars
531
4 Stars
138
3 Stars
41
2 Stars
19
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: TruthMatters
Verified Purchase:Yes
It was so hard to find a refrigerator anymore without the big chunky, space hog of an ice maker. They always break and are just an overall annoyance more than anything else. We are very pleased with this 'water only' model that we luckily found by LG. Unfortunately, they are very hard to find. We did have one maintenance call for the freezer drawer that would not fully extend. Sometimes it would open fully/extend properly and other times it wouldn't. The tech that came out told us something had spilled along the rail slide which was causing it to not come open fully. Not too sure about that but so far we haven't had that issue since then. Time will tell. We've only had for 5 months. Not happy with the price paid. (was promised a review would give you an entry into their $500 contest - when you try to enter the contest you have to check that you received the produce for free or at a reduced rate. I did not - I paid full price for the refrigerator at a big box store. It was expensive. Disappointed in the lure to post a review in exchange for contest entry.)
Pros: Style/Design, Features/Settings
Quality
4
Features
5
Value
2
Written by a customer while visiting lg.com
Posted by: Tavo1
from Iowa park, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m so happy with my Frigidaire it’s the best purchase I made. LG is a great product
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SarLer
from Santa Clarita, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this Refrigerator several weeks ago. It is very good unit and we are happy to have it at our home.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Coloradodad
from Pueblo, co
Verified Purchase:Yes
I wished this would have an ice dispenser. The door latch broke and we have a few months warranty- missed out
Pros: ease of use, Quality, Style/Design, Performance
Quality
3
Features
3
Value
3
Response from lg.comBy JaNika Wiley, Social Media, December 28, 2022
We're sorry to hear this, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Bob Meistrell
from Cranford, New Jersey
Verified Purchase:Yes
There are areas that you can't get to to clean. (Drawers)
Quality
4
Features
4
Value
5
Response from lg.comBy JaNika Wiley, Social Media, December 28, 2022
Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Patricia Dopson
from Columbus, IN
Verified Purchase:Yes
Water comes out too hard and fast. Splashes water. From the picture it looked like it had ice/ water on the door. Got it and learned that the ice is in the bottom. DO NOT LIKE IT ALL.
Pros: Style/Design
Quality
3
Features
3
Value
3
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, January 23, 2023
We appreciate the time you took to share your feedback. This will help us maintain a fresh view on potential ways to refine our service and upcoming product developments. It will be shared with our product and marketing teams to meet your expectations moving forward. If you need any assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: bsoussan
from The Villages,FL
Verified Purchase:Yes
This is our largest fridge ever and we could not be happier. All the draws and the abundant freezer space are incredible.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Decal
from cleveland, oh
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this a month ago and am still loving it! Only feature that is not necessary is the digital temp on the front by the water dispenser is not the ACTUAL temp of the fridge.
Pros: ease of use, Style/Design
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com