Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
531
4 Stars
139
3 Stars
41
2 Stars
20
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Annoddle
from Columbus, Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love everything about this so far but there are two things that are about to drive me crazy. The right door flies open with no control and you have to open both doors to get to the bottom drawer. Other than that everything's been great so far.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Just what we wanted.
on January 31, 2022
Posted by: Paul1935
from Goodyear, AZ
[This review was collected as part of a promotion.] We had purchased a new refrigerator (a different brand) which we learned to dislike. Replaced it with the LG and are very happy with it.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on September 20, 2022
Posted by: Yea right
Very unhappy with this we bought it in May and 3 months later it died now we are going on 3 weeks without a refrigerator without a refrigerator do to Parts not available I will never buy an LG product again
No, I would not recommend this to a friend.
Response from lg.comBy JaNika Wiley, Social Media, September 23, 2022
We're sorry to hear that you had a negative experience with your LG product. Thanks for reaching out to provide your feedback. We would be happy to look further into this, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Nikki
Written by a customer while visiting lg.com
Posted by: AnnJ
from Minneapolis, MN
Verified Purchase:Yes
We bought our fridge a couple months ago, and so far I love it. Lots of space to store EVERYTHING! My only minor complaint is that when I am setting something on top of the unit, my belly presses on the water button and I end up with a wet shirt. Maybe it could be a little deeper, or have a smaller button?
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: dlangreder815
from Milford, NJ
Verified Purchase:Yes
just a normal fridge, NO ice despenser on door, water only. I didn't realize that until it was installed
Pros: Style/Design
Quality
3
Features
2
Value
2
Response from lg.comBy JaNika Wiley, Social Media, December 9, 2022
Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Lou Ella
from Pueblo, co
Verified Purchase:Yes
Do not like that there is not an ice dispenser. there is an ice maker in the freezer.
Quality
5
Features
1
Value
5
Response from lg.comBy JaNika Wiley, Social Media, January 3, 2023
Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: ballstonbill
from Saratoga Springs, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We needed a new refrigerator but did not want the ice maker in the door, which is the common feature for a large refrigerator. We are familiar with the LG brand and found this one at a big box store. It is well made inside and out and has a very large capacity. Very happy with it.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Barb69
from Youngstown, ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had my new appliances for about a month & they look great
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com