Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(785 Reviews)
Open Ratings Snapshot
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product. 
(
202 out of 218
)
Best Buy Privacy Policy
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
5 out of 5
5
Great feature
on September 29, 2023
Posted by: Toy Heff
Verified Purchase:Yes
I like the size, shelves and plenty of room. I have it for 2 months. I didn’t have ice maker connected.
Pros: Style/Design
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Yes , I like the outside digital display
on September 28, 2023
Posted by: Pedro2750
from Detroit,MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about 3 months ago, I'm having an issue with the bottom drawer ice maker building ice all over the unit
and frosting my ice cubes and surround drawer.
Pros: Performance
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Needs improvement
on September 26, 2023
Posted by: Rko2023
from Georgia
Verified Purchase:Yes
Disappointing refrigerator filter. After one filter change it no longer accepts the OEM filter. I have to modify the filter for them to fit. Ice machine is noisy. And model does not have an air filter. Water dispenser often difficult to use without spills.
Quality
3 out of 5
3
Features
2 out of 5
2
Value
2 out of 5
2
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 3, 2023
Hello there! We are sorry that your LG Refrigerator air filter failed to meet expectations. We would love to hear more about how we can improve our products, as it is valuable to us and can help us make the necessary changes to serve you better. Please visit our LG feedback page at http://spr.ly/6427uWAm5. Thank you for your review! ~Rita
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
great features and looks great
on September 25, 2023
Posted by: DeniseTerrell
Verified Purchase:Yes
[This review was collected as part of a promotion.] we purchased out LG fridge a couple of months ago and we love it! plenty of room and looks great.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Bad water dispenser
on September 24, 2023
Posted by: DustinP187
Verified Purchase:Yes
I bought this back in february, and the water dispenser stopped working about 3 months later. we had everything replaced by the LG repairman and it worked for about a week. just recently had it repaired again and it already has stopped working.
Quality
2 out of 5
2
Features
2 out of 5
2
Value
2 out of 5
2
Response from lg.comBy Rita, LG US Support, October 13, 2023
We believe in providing quality products, and hate to hear that the LG Refrigerator fell short of expectations. We would like to invite you to share your thoughts and suggestions with us on our LG feedback page, https://www.lg.com/us/support/feedback, as your input will be the key to making the necessary improvements to our products in the future. ~Rita
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great product for the price
on September 24, 2023
Posted by: DaLaKo
from San Dimas CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Two weeks in, very happy with this refrigerator. Great amount of space. The one thing I'm less than happy about is the lack of options in adjusting shelf height. That said, there was nothing comparable in this price range that matched it.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great Features
on September 20, 2023
Posted by: Mzmikki
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this fridge a few months ago and I am loving it. So much room, easy access due to the french doors verses a side by side. Only Con the on/off button for the ice maker down below is a little hard to access.
Overall my fridge is stylish and I still have space for more food.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Enourmous Capacity !
on September 19, 2023
Posted by: FLWinger
from Riverview, FL
Verified Purchase:Yes
Enormous capacity! Black Stainless Steel exterior complements our other kitchen appliances. The front of the refrigerator does not accept magnets (but the sides do) – that will help keep it looking uncluttered. The freezer reached operating temperature within hours; the refrigerator took a bit longer but once it reached the set temperature it is maintaining it well. The door shelves accommodate tall items but the top 2 refrigerator shelves can be split if you want to store tall items inside the refrigerator. The doors do not close automatically – just a gentle push is needed – and there is a door open alarm if the door remains open too long. Both refrigerator doors do need to be open to access the pull out a vegetable drawer or the lower tray but that is not a concern. So today’s rating is 5 stars.
Pros: ease of use
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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