Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
531
4 Stars
139
3 Stars
41
2 Stars
20
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: 64sueb
from Pearland, Tx
Verified Purchase:Yes
Doing away with top ice maker, leaves lots of room in frig. So easy to see everything and more door space.
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Unwoven
from Eustis, Florida
Verified Purchase:Yes
I purchase this about a month ago I am so pleased with the space and shelving configuration.
I love the water in the door with out the ice dispenser leaves more room in the refrigerator while sill providing cold water any time without opening the refrigerator doors. An all around good up grade from our 13 year old LG
I love the water in the door with out the ice dispenser leaves more room in the refrigerator while sill providing cold water any time without opening the refrigerator doors. An all around good up grade from our 13 year old LG
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Questioning the purchase of this fridge.
on September 12, 2023
Posted by: Ian468
Fridge is 14 months old. Posted the ECH fault code yesterday - High Side Refrigerant Leak. Not a DIY repair. Appliance medics are three days out. It’s two months out of warranty, of course. Otherwise, this isn’t a bad unit I’m just questioning the reliability now.
Response from lg.comBy LG, November 13, 2025
Hi, Ian. Thank you for sharing your experience with your LG Refrigerator. We understand how important it is for a refrigerator to remain reliable beyond the warranty period, and how concerning it can be when a high‑side refrigerant leak occurs and requires professional repair. For more information on refrigerator support and product resources, you can visit our official LG page here: www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-a-leaking-refrigerator. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this refrigerant leak and repair scheduling issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Posted by: DustinP187
Verified Purchase:Yes
I bought this back in february, and the water dispenser stopped working about 3 months later. we had everything replaced by the LG repairman and it worked for about a week. just recently had it repaired again and it already has stopped working.
Quality
2
Features
2
Value
2
Response from lg.comBy Rita, LG US Support, October 13, 2023
We believe in providing quality products, and hate to hear that the LG Refrigerator fell short of expectations. We would like to invite you to share your thoughts and suggestions with us on our LG feedback page, https://www.lg.com/us/support/feedback, as your input will be the key to making the necessary improvements to our products in the future. ~Rita
Written by a customer while visiting lg.com
Posted by: Smitty11274
from Ventura California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wonderful refrigerator which is the perfect size and accommodates all of our food placement needs. Ample space, and easy storage. The water dispenser is a gem and I love the fact that I don’t have to buy bottled water anymore..
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Nannies
from Rockyface, georgia
Verified Purchase:Yes
Overall, the refrigerator is a good product but the water dispensor light has not worked since we got it.
Pros: Style/Design
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: wonderbee31
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this in July of 2023, and while it worked fine up to a point, at around 8 month, the fan broke down, and it is going on the 4th week now, and it is still waiting for a part to fix it. If this is the current quality of this product, then I likely will not purchase one again.
Response from lg.comBy true, LG Digital Care Team, April 15, 2024
Hey There. We know the importance of your LG fridge in your home. We would like to check the status of your replacement part so we can have you loving your fridge again. Please private message us on social media @LGUSSupport with your contact details, model, and serial number. We'll be happy to look into this with you. ^David
Written by a customer while visiting lg.com
Posted by: Lin M
from TX
Verified Purchase:Yes
Love this LG French Door refrigerator, from the interior space to the LED lighting. It is very well designed, and works great. We have had it almost three years now with no issues. This is our second one - first one we had at our last home for nine years, with no problems, left it for the new owners, as it was a long distance move. Would recommend!
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com