Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(785 Reviews)
Open Ratings Snapshot
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product. 
(
202 out of 218
)
Best Buy Privacy Policy
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
5 out of 5
5
Great Features
on October 15, 2023
Posted by: TonyGen
from Melbourne FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our new LG French door refrigerator was installed about 3 weeks ago and we couldn't be happier with it. Fantastic looks, roomy storage in both the refrigerator and freezer, and easy access digital temperature controls. Especially like the well designed and roomy door shelves for tall bottle storage and wide internal shelves for platters etc. Also like the in freezer ice maker that produces a large amount of ice, and unlike most in door ice refrigerators takes no room out of the refrigerator and will not cause ice jambs etc through the dispenser.
Pros: Quality, Style/Design, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Is a perfect refrigerator
on October 9, 2023
Posted by: Pat1213
from Jax fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recent moved and the previous refrigerator was very tiny. I had about 40 people coming for my unexpected memorial service, this refrigerator fit the space. It worked so well, the day was a success and fit all the different dishes. I'm so happy!
Pros: Quality
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
So much space
on October 9, 2023
Posted by: Mamagreen4
from Elk Grove, CA
Verified Purchase:Yes
I’m so obsessed with the amount of space that I have for fresh foods in the fridge compared to my last one. So much space and I can organize so much better
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Hand dipped ice
on October 8, 2023
Posted by: Baxt
from Texas
Verified Purchase:Yes
When I bought it I didn’t realize there wasn’t an ice dispenser on the door. After getting used to having to hand dip the ice I really don’t mind that extra step. So far I’m very pleased with the quality of the refrigerator.
Pros: Quality, Style/Design
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent features.
on October 8, 2023
Posted by: Anonymous
from East Liverpool Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m amazed at the quality and space of my new LG refrigerator.
Pros: Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
So far so good
on October 4, 2023
Posted by: My first LG fridge
Verified Purchase:Yes
So far so good but with a couple of observations. We live in the high desert so ice is a major accessory and actually the main reason we bought a new appliance. It took several days to produce the initial bucket full. It appears to be producing enough now (with the ice plus feature constantly engaged) but I’m keeping my eye on it. Next, a minor detail but the deli drawer requires both doors to be open to access it. I like having the deli drawer but opening both doors sort of defeats the purpose of the double doors?
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Makes lots of Ice!!
on September 30, 2023
Posted by: Halipoo
from Fort Myers
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this refrigerator some much in my Canada home and when I needed to buy one in our Florida home it was without a doubt that we wanted the same refrigerator!!
Pros: Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
DO NOT BUY THIS FRIDGE!
on September 29, 2023
Posted by: ParkerColorado
[This review was collected as part of a promotion.] This product is terrible, we have had many service calls, and it never cools properly. The top fridge is poorly designed and only the top shelf cools to temperature and the rest don't.
We are about to call LG again but avoid this fridge whatever you do. We have never had such a poorly designed product.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy Rita, LG US Support, October 10, 2023
Hello there! We are sorry to hear that the LG Refrigerator did not meet your expectations. We appreciate your feedback and would like to invite you to share it with us on our LG feedback page, https://www.lg.com/us/support/feedback. Your valuable input will help us make necessary improvements to our customer service and products in the future. Thank you for choosing LG. ~Rita
Written by a customer while visiting lg.com
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