Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.5 out of 5
4.5
(706 Reviews)
Open Ratings Snapshot
Rating breakdown 706 reviews
5 Stars
501
4 Stars
121
3 Stars
32
2 Stars
17
1 Star
35
93%of customers recommend this product. 
(
202 out of 218
)
Best Buy Privacy Policy
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
4 out of 5
4
Left hand door
on January 19, 2022
Posted by: kfisherman
from Detroit
[This review was collected as part of a promotion.] We bought this in the fall 2021. It has plenty of space, runs quite, produces enough ice for We like it. It has plenty of room, runs quite, produces enough ice for 2 retirees, like the water through the door ( no need to open door to get water like my old one). The one complaint that we have is the automatic close on the left hand door . When the door is open less than 90 degrees, and you let go of the door it will close by itself often slamming big bang and jostling the contents (annoying). I haven't found anything online that would help.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Spacious and many departments
on March 13, 2022
Posted by: Viejita
from Clermont, FL.
[This review was collected as part of a promotion.] The water splashes out everywhere when I want to fill the drinking cup, I have to clean up the mess on the floor which is very uncomfortable.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
on April 6, 2022
Posted by: denise1919
from orlando fl
[This review was collected as part of a promotion.] I have owned this appliance for 90 days and am generally pleased with the product.
My concerns or dissatisfaction are:
1. The water filter closure won't close securely after 60 days of use.
2. The night light over the water dispenser stopped working
3. The shallowness of the dispenser area allows for a lot of water spills
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Response from lg.comBy SandySocial MediaApril 7, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
on July 9, 2022
Posted by: LG 29 FWS 2906v
from Columbus MS.
[This review was collected as part of a promotion.] I bought May 11 2022 June 29 2022 The freezerr quit for 2 days
Pros: Style/Design
Quality
1 out of 5
1
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy JenniferSocial MediaJuly 13, 2022
We are disappointed to see that there is an issue your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us so that we can assist with a resolution for you. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
6 Months in and already having issues.
on September 28, 2022
Posted by: RyanG1
from NC
I purchased 6 months ago. Overall the fridge has great space and was exactly what we were looking for. A couple weeks ago however the fridge fan broke and I gave us the error code. It is still under warranty and the tech was very responsive (next day). The part, however, is back ordered and so who knows when we’ll get to use our fridge again. I also feel that 6months is a bit too soon to be having technical issues.
Quality
2 out of 5
2
Features
5 out of 5
5
Value
4 out of 5
4
Response from lg.comBy JaNika WileySocial MediaSeptember 29, 2022
Hello, thanks for reaching out. We're sorry to hear this has happened and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. I was able to locate your records and see the part has been received. the tech has you scheduled for service 930 from 8-12pm. Reference: RNN220918044884. To check the status of your repair at any time, please visit:
https://www.lg.com/us/support/repair-service/track-repair
^Nikki
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Solid refrigerator
on March 12, 2022
Posted by: B41 wright
from Southwest Florida
[This review was collected as part of a promotion.] We bought this about 2 months ago, you have to hold onto the handles when you close the doors so they don't slam
Pros: Performance
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Very dissapointed
on April 9, 2022
Posted by: wrigleyrick
from Arlington Heights, Illinois
Out fridge is only 2 years old and it has already been replaced once about 1 year ago. The freezer and refrigerator stopped cooling yesterday for no apparent reason and after spending the day working on a possible solution we called LG for service. A refrigerator of this quality should not break down every year resulting in lost food and wasted time.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
4 out of 5
4
Value
3 out of 5
3
Response from lg.comBy SandySocial MediaApril 11, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Very nice but did not cool
on June 22, 2022
Posted by: ech0956
from Morton, MS
[This review was collected as part of a promotion.] Just returned my 3rd LG within 2 months time due to refrigerator will not cool under 40 degrees
Quality
1 out of 5
1
Features
5 out of 5
5
Value
3 out of 5
3
Response from lg.comBy SandySocial MediaJune 23, 2022
We hate to hear this and thank you for your feedback.^Sandy
Written by a customer while visiting lg.com
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