Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
3
poor quality build/parts. Never buy LG again!
on June 9, 2025
Posted by: Navysparks4
First time owning an LG.
Frig (lrfws2906v) is less than 2 years old.
So far, evaporated fan has failed, and just noticed that the water dispenser LED has stopped working!!!
Have NEVER had a refrigerator that has had this many defects in a very short lifespan!
Frig (lrfws2906v) is less than 2 years old.
So far, evaporated fan has failed, and just noticed that the water dispenser LED has stopped working!!!
Have NEVER had a refrigerator that has had this many defects in a very short lifespan!
Pros: Style/Design
Quality
2
Features
3
Value
2
Response from lg.comBy LG DIgital Care, June 12, 2025
Thanks for leaving us a review about your refrigerator! We want you to have the best experience, and we’re here to help. Try checking the power by ensuring the refrigerator is plugged in and testing the outlet with another device. Inspect the LED connections, as they may be loose, and check behind the dispenser if you're comfortable doing so. You can also reset the refrigerator by unplugging it for about 1 minute and plugging it back in to reset the electronics. Make sure there’s no blockage in the water dispenser that could be affecting its function. If the issue persists, it may require professional repair. Please send us a private message through @LGUSSupport with your contact details, and we’d be happy to assist further! ^Anthony
Written by a customer while visiting lg.com
Customer Rating
1
Awful fridge
on May 10, 2025
Posted by: BeccaB
The fridge has went out several different times since we have had it. It now shows an error code of FF E. Of course the fan isn’t covered under warranty. I mean look at how many people the fans have went out on reading the reviews. Terrible product. I will never buy LG anything ever again. They want to charge you an arm and a leg just to fix it. Will be buying another brand, getting a new fridge instead!!!!
Quality
1
Features
1
Value
1
Response from lg.comBy Joslyn, LG Digital Care Team, May 12, 2025
Hey Becca! Thank you for sharing this with us. We're here to ensure your LG refrigerator is in prime condition, as it should be the perfect partner for all of your kitchen duties. Even after the warranty, we're always here to support you throughout the lifetime of your unit—private message us on social media @LGUSSupport with your contact information and model number. We'll do everything we can to help you through this! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
1
2 years and motor fails
on January 27, 2025
Posted by: SWGA
About 2 years before the motors started failing. It's hard to believe just how poor the quality is. Our last refridge that we replaced with the LG is still running in the utility room. That's 17 and counting verses 2 years. Don't buy LG!
Response from lg.comBy Josh, LG Digital Care Team, January 30, 2025
Hey there! We want to help keep your LG refrigerator up and running for many more years. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your fridge, and we'll be ready to look into this further with you! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
LG Refrigerator- best choice
on January 8, 2025
Posted by: PaulButt
[This review was collected as part of a promotion.] Here’s a concise review you can use:
“I recently purchased an LG refrigerator, and I couldn’t be happier with my choice. The design is sleek and modern, and it fits perfectly in my kitchen. It’s incredibly spacious, with smart storage options that keep everything organized. The cooling performance is outstanding, and I love the energy efficiency. The added features, like the smart diagnostics and water/ice dispenser, are super convenient. Highly recommend it to anyone looking for a reliable and stylish fridge!”
Response from lg.comBy Anthony, LG Digital Team, February 6, 2025
Thank you for your amazing review Paul! 💙 We’re so glad to hear you’re loving your new LRFWS2906S refrigerator model! From the sleek design to the smart features and excellent cooling performance, it sounds like it’s the perfect fit for your kitchen. We’re thrilled to know it’s keeping everything organized while being energy efficient too. Thanks for recommending LG, and we’re here whenever you need us, just a DM away throughout our social media platforms @LGUSSupport. Welcome to the LG family! ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Great, so far !
on January 3, 2025
Posted by: John from Portage MI
So far, perfect. Runs very quietly, holds temps exceptionally well, produces excellent ice and water ! Very nice fingerprint resistant stainless finish.
Response from lg.comBy LG Digital Care Team, March 1, 2025
Hey John! Thanks a ton for your awesome feedback on your LG fridge! We’re so excited that it’s a perfect match for your home. With its quiet hum and reliable temperature, you can count on fresh food! How great is it to have chilled water and ice on demand? And that fingerprint-resistant stainless steel? Just makes it look fabulous with minimal maintenance! For more feedback or questions, private message us on social media @LGUSSupport. Enjoy your fantastic fridge! ❄😊 ^David #LifeisGood
Written by a customer while visiting lg.com
Customer Rating
5
great appliance
on December 28, 2024
Posted by: grammykat
[This review was collected as part of a promotion.] I love my LG refrigerator. It has a lot of storage and is easy to keep clean
Response from lg.comBy LG Digital Care Team - Diego, February 28, 2025
Hey there. That's wonderful to hear! Having plenty of storage and easy maintenance makes a big difference in the kitchen. Glad you're loving your LG refrigerator! Diego
Written by a customer while visiting lg.com
Customer Rating
1
Trash, Do Not Buy LG
on December 8, 2024
Posted by: lgistheworse
Absolute Trash, please do not buy this. Barely lasted for 2 years and now we have an unrepairable FF E error code
Quality
1
Features
1
Value
1
Response from lg.comBy Joslyn, LG Social, December 12, 2024
Hey there! Thank you for bringing this to our attention. We want you to be able to have a good time with your LG refrigerator because it makes breezing through your duties easy! An FF error code indicates that the unit has detected an issue with the freezer fan. This may sometimes be caused by frost buildup. You can check out this guide, which will provide step-by-step troubleshooting here: t.ly/x-xKS. If these steps do not work, please private message us on social media @LGUSSupport with your contact information and model number. We'll be more than happy to look into it together with you! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5
Spacious!
on November 6, 2024
Posted by: teresa86
from Florida
I love this refrigerator! The size of the freezer is generous, which isn’t always the case. The top refrigerator is very spacious. During Hurricane Milton I was without power for five days. I had ice packs in the freezer and my refrigerator kept cool.
Pros: Performance
Quality
4
Features
4
Value
4
Response from lg.comBy LG, February 21, 2026
Hi, Teresa. We appreciate you taking a moment to share your experience. It’s wonderful to hear how much you’re enjoying your LG Refrigerator (LRFWS2906D) model — especially its generous freezer space and roomy refrigerator compartment. That balance of storage is something many people look for but don’t always find, so it’s great that this model delivered exactly what you needed. What really stands out is how well it performed during Hurricane Milton. Five days without power is no small thing, and the fact that your refrigerator stayed cool with the help of ice packs speaks to its solid insulation and design. Reliability in a moment like that makes you appreciate an appliance even more. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com