Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] On October 30, 2023, I called and talked with a rep about repairing my refrigerator. The light is on to change the filter. I was told that a person would be to my home on November 3 between 12 and 5pm. That appointment never happened. On Friday November 3, I spoke with some who said I would see them later that day. Again, a no show.
Response from lg.comBy LG Customer Experience team, Customer Care, November 7, 2023
Hi. We realize your previous experiences aren't up to par with our standards and would like to have a closer look the issue you're experiencing. Please reach out to our team by sending us a private message on Facebook or a direct message on Twitter. Our handle for both platforms is @LGUSSupport. Please include your phone number and refrigerator information (model and serial numbers) in your private message to us. It would be our pleasure to offer our assistance! ^Chris
Written by a customer while visiting lg.com
Posted by: Valerie Conger
from Sebastopol, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator is the best one I've ever had. There's so much room to put items.
Pros: Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy LG Customer Experience team, Customer Care, November 8, 2023
Thank you so much for awarding our LRFWS2906V refrigerator with a fantastic 5-star rating! We couldn't be more thrilled to hear that it has exceeded your expectations and it become the best refrigerator you've ever had.
We understand the importance of having ample space to store your items, and we're delighted to know that our refrigerator provides just that. We truly appreciate your support and look forward to continuing to serve you with the best refrigeration solutions in the future.
We understand the importance of having ample space to store your items, and we're delighted to know that our refrigerator provides just that. We truly appreciate your support and look forward to continuing to serve you with the best refrigeration solutions in the future.
Written by a customer while visiting lg.com
Posted by: John1313
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this refrigerator because of the style and roominess. It holds plenty of tall bottles and condiments on the shelves and has room for additional items on the doors. I like having the ice on the bottom, yet having the convenience of water in the door. I would definitely recommend this refrigerator.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from California
Verified Purchase:Yes
Ever since I bought this fridge, the doors will not stay open. And trying to get someone out from service is impossible
Pros: ease of use
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 3, 2023
Hey Mark, your doors may need some leveling! Check out this troubleshooting link to get this fixed. http://spr.ly/6428uWf2k Should you have any other concerns or questions, let us know in a private message on our social media, @LGUSSupport. ~Tegan
Written by a customer while visiting lg.com
Posted by: Ynot6578
from Goodell, Iowa
Verified Purchase:Yes
This LG refrigerator HAS BEEN A NIGHTMARE. Biggest regret I have EVER made in purchasing an appliance.
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, November 3, 2023
Hi, there. We are sorry to hear about your negative experience with our LG refrigerator. We understand that purchasing an appliance is an important decision, and we apologize if it has not met your expectations.
At LG, we strive to provide our customers with reliable and high-quality products, and we regret any inconvenience caused. If you have any specific issues or questions about your LG product or any other aspect of our products, please feel free to reach out to our LG social media team through Facebook or Twitter at @LGUSSupport. We are here to help and ensure that you have a better experience with our products.
At LG, we strive to provide our customers with reliable and high-quality products, and we regret any inconvenience caused. If you have any specific issues or questions about your LG product or any other aspect of our products, please feel free to reach out to our LG social media team through Facebook or Twitter at @LGUSSupport. We are here to help and ensure that you have a better experience with our products.
Written by a customer while visiting lg.com
Posted by: Cortez1
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great fridge..love the dark stainless color..roomy and well lit
Written by a customer while visiting lg.com
Posted by: Anonymous
from Fort Myers
Verified Purchase:Yes
I’m very happy with this refrigerator! It’s large enough for everything I need and it keeps up with the ice making perfectly!! In fact I love it so much I have another one in my summer home in Canada!!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Neededmorespace
Verified Purchase:Yes
It's just sooo big. I love it! I like having the ice maker in the freezer instead of the door.
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com