Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(775 Reviews)
Rating breakdown 775 reviews
5 Stars
531
4 Stars
138
3 Stars
41
2 Stars
19
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Disappointed in fridge
from Ortonville, MN
Verified Purchase:Yes
We’ve had our LG fridge for 6 weeks and it quit working! How disappointing especially when it rated high with Consumer Reports! Now waiting for repairs and not sure when that will happen!
Quality
1
Features
4
Value
2
Response from lg.comBy JaNika Wiley, Social Media, December 19, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Kme02
from NY
Verified Purchase:Yes
I bought this for our new home. It is hands down the best refrigerator that I have owned. The smudge proof exterior is awesome. There is ample storage on the doors for containers of all sizes from small condiments to gallon beverage containers. The shelves are easy to clean and allows for more storage than I expected. It easily held everything I needed for my holiday meals. In the past I have needed to put overflow in the garage fridge. The freezer design makes it easy to keep things neat and visible. I thought I would miss the ice in the door option but the ice is easily accessible and really don’t miss that option. This was one of the least expensive refrigerators but is worth so much more. Great value.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: George3
from Driftwood Texas
Verified Purchase:Yes
I bought this little of a month ago and here are my Overall plus PROs & CONs for this refrigerator:
Overall- Large capacity, French Doors have 3 adjustable shelf each, 4 adjustable shelf that are see through, 2 side/side fruit / vegetable crispers, and 1 larger crisper at bottom of refrigerator. The water filter is located in the upper left of the refrigerator with a simple plastic pull down cover. The freezer has large pullout draw, with one med size pullout tray. Also the Ice maker is located in the freezer compartment with a basket to collect the ice in the pullout tray. On the outside there is a water dispenser and control panel that allow setting off freezer & refrigerator temperatures. Also controls for "Plus ICE" (increase the ice making capacity), Light On/Off for the dispenser, Water Filter Replacement Indication light/reset, and LOCK to lock the controls. The front is stainless steel plated, In the back there is hookup for water and the 125VAC 3 prong plug. Overall look is very simple and good ergonomic. Unit was delivered with no visible defects and everything worked from the start.
PROs: Very good price for this size and features. Very easy to setup and understandable front panel controls without having to read the manual. Good visibility inside with clear shelfs and on the door shelfs. Freezer capacity is very large and the Ice bin only takes up about 0.33cf of space. Ice marker produces very good quantity of ice and has an on/off switch if needing to stop ice production. The fruit / vegetables crisper are easy to pullout for cleaning and are deep & wide to allow large vegetables to be stored like eggplants.
CONs: To access the right fruit / vegetable crisper requires both door to open to allow it to be pulled fully out. The bottom crisper has a clear plastic overhang above it which restricts easy access to very back of the tray.
Overall- Large capacity, French Doors have 3 adjustable shelf each, 4 adjustable shelf that are see through, 2 side/side fruit / vegetable crispers, and 1 larger crisper at bottom of refrigerator. The water filter is located in the upper left of the refrigerator with a simple plastic pull down cover. The freezer has large pullout draw, with one med size pullout tray. Also the Ice maker is located in the freezer compartment with a basket to collect the ice in the pullout tray. On the outside there is a water dispenser and control panel that allow setting off freezer & refrigerator temperatures. Also controls for "Plus ICE" (increase the ice making capacity), Light On/Off for the dispenser, Water Filter Replacement Indication light/reset, and LOCK to lock the controls. The front is stainless steel plated, In the back there is hookup for water and the 125VAC 3 prong plug. Overall look is very simple and good ergonomic. Unit was delivered with no visible defects and everything worked from the start.
PROs: Very good price for this size and features. Very easy to setup and understandable front panel controls without having to read the manual. Good visibility inside with clear shelfs and on the door shelfs. Freezer capacity is very large and the Ice bin only takes up about 0.33cf of space. Ice marker produces very good quantity of ice and has an on/off switch if needing to stop ice production. The fruit / vegetables crisper are easy to pullout for cleaning and are deep & wide to allow large vegetables to be stored like eggplants.
CONs: To access the right fruit / vegetable crisper requires both door to open to allow it to be pulled fully out. The bottom crisper has a clear plastic overhang above it which restricts easy access to very back of the tray.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Ejworks
from Bradenton, FL 34212
Verified Purchase:Yes
Great buy. Only problem is there is too much space inside compared to the old one. I would have to buy enough food to feed a small army to fill it.
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, March 22, 2023
It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Mumuksh
from St Augustine, FL
Verified Purchase:Yes
I recently purchased this LG refrigerator and I am absolutely thrilled with my purchase. The refrigerator is not only stylish and sleek, but also incredibly functional, making it the perfect addition to my kitchen.
One of the things I love about this refrigerator is its spacious interior. The French door design allows for easy access to all of my groceries, while the adjustable shelves and door bins provide ample storage space for all of my food items, no matter their size or shape.
The built-in water dispenser is a game-changer, offering fresh & filtered water at the touch of a button.
In terms of performance, this refrigerator is top-notch. The temperature remains consistent throughout the refrigerator, ensuring that my food stays fresh and safe to eat. The refrigerator is also energy efficient, which is great for my wallet and the environment.
The built-in water dispenser is a game-changer, offering fresh & filtered water at the touch of a button.
In terms of performance, this refrigerator is top-notch. The temperature remains consistent throughout the refrigerator, ensuring that my food stays fresh and safe to eat. The refrigerator is also energy efficient, which is great for my wallet and the environment.
Overall, I highly recommend this refrigerator to anyone in the market for a new refrigerator. Its sleek design, ample storage space, and awesome features make it a must-have for any modern kitchen.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Cazzandra Galangco, LG Social Media, April 18, 2023
We’re so glad that our product was able to exceed your expectations! We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Thank you so much for taking the time to leave us a 5-star review. We can't wait to serve you again! -Cazz
Written by a customer while visiting lg.com
Posted by: jilly1217
from seattle, wa
Verified Purchase:Yes
[This review was collected as part of a promotion.] The refrigerator is kind of dreamy as far as appliances go. Incredible amount of room, drawers slide in and out easily, looks amazing
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 28, 2023
We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha
Written by a customer while visiting lg.com
Posted by: Barb y
from Medina Ohio
Verified Purchase:Yes
We bought this refrigerator about 2-3 weeks ago, replacing a side-by-side which was in the home when we bought it. We love this Lg refrigerator! With the French doors and lighting, we can see all that is inside and easily reach items. The pull out freezer compartment is wonderful as well!
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 15, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: LG french doors refriger
from Winston Salem NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it 8 months ago and the freezer broke and spoiled all my frozen food. Not happy
Pros: Style/Design
Quality
1
Features
4
Value
2
Response from lg.comBy Rita, Social/LG, May 31, 2023
We appreciate you sharing your concerns and understand your immediate need for a functioning refrigerator that works! We'd love to look further into this with you, so in order to give you the best assistance possible, please send us a private or direct message via Facebook or Twitter with your contact information and the model and serial numbers of your unit, using the handle @LGUSSupport. We look forward to your response. ~Rita
Written by a customer while visiting lg.com