Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
531
4 Stars
139
3 Stars
41
2 Stars
20
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Busmom1955
from Melbourne, Florida
Verified Purchase:Yes
Had an emergency purchase last month! I was so sad when my old refrigerator died because I really loved it! During shopping found this beautiful LG 29cu.ft. refrigerator! I love the sleek look of it and the water dispenser on the outside door. Very easy to use the water now (old one had water button inside). Spacious shelves inside easily accommodate all the groceries my family consumes. Deep shelves on the doors hold gallon milk and juice containers as well as all the other stuff my family of 5 uses every day! The spacious freezer on the bottom is super easy to get into/out of. And I totally love the shape of the ice cubes it makes!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Came with dents in right door!! Tried to blame shp
on September 10, 2022
Posted by: Anonymous
from Musk mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] When unpacked had two dents in right door!!!! Tried to blame shipping , but there's foam over were the dents are !! For sure happened in assembly !!! Have owned Lg since early 2000's have never been so disappointed .. If not fixed will never recommend again!! Was great advocate until now.. We own two tv's , washer and dryer front load.. And bought complete appliance package ... You would think they would make it right!!!!!
Quality
1
Features
5
Value
5
Response from lg.comBy JaNika Wiley, Social Media, September 14, 2022
We are disappointed to learn that you experienced damage with your new fridge. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: Cjbilger
from Maryland
Verified Purchase:Yes
I bought my LG in Jan. Of 2022 and it had problems within 5 months. At this point I have been without use of the freezer for 2 months. The warranty service company LG uses is terrible and keeps either delaying the service or trying to close the ticket due to not being able to contact me, although I get no calls or voicemails. I won’t be buying another LG appliance moving forward.
Quality
1
Features
3
Value
3
Response from lg.comBy JaNika Wiley, Social Media, September 14, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: Felix65
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator a few weeks ago and really like it. It is very spacious and loos great in our kitchen. My wife and I did not care to have an ice dispenser in the door, so having only the water dispenser in the door saves a lot of extra room in the refrigerator. The only downside to the refrigerator is that the display panel does not show the current temperature of the fridge and freezer, it only shows the temperature you set it to, so it would be hard to tell if it is properly cooling without using an extra thermometer placed inside.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: NadineM49
from Clayton NC
Verified Purchase:Yes
I bought this model about a year ago because I was moving into a new house and need a refrigerator and this model was in stock. It meets my needs. The only issue was the compressor fan went out with two weeks on the warranty. The replacement and service call was all covered under the warranty.
Pros: ease of use
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Vectorbill
from Philadelphia
Verified Purchase:Yes
Had this refrigerator installed about a month ago. Have another LG refrigerator but this one is big. Lots of space. Water dispenser is great, fast flow, and takes up no space inside refrigerator. Love the no finger print design. Great refrigerator.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: L Bryant
from Houston, TX
Verified Purchase:Yes
I purchased this refrigerator from Costco to replace the Samsung French Door refrigerator which was horrible. I did extensive research for refrigerators. Since I had so much trouble with having a french door refrigerator with water and ice in the door which constantly caused trouble, I decided to go with just the water dispenser in the door and the ice maker down in the freezer. I knew I wanted to have the french door refrigerator again. Best decision I have ever made. No more water pooled inside my refrigerator. Also I am now switching all my appliances (when they go out that is) with LG. I now have a LG Washer, Dryer, Refrigerator and just recently purchased the LG OLED TV. I so love LG!!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lizzaroo
from Indiana
Verified Purchase:Yes
We’ve owned this for two weeks now and really enjoy the space of the refrigerator section. We had a Kenmore the same size previously but the icemaker took up a large part of the refrigerator section because of the door dispenser, so it’s really refreshing to have that hidden so the ice accumulates in the freezer instead.
The freezer is a good design that holds a lot of items securely.
The only downside I’ve noticed so far is that the crisper drawers seem smaller than my previous fridge. I keep a lot of salad fixings and fruit and vegetables so it’s not great thats it’s a smaller size.
The freezer is a good design that holds a lot of items securely.
The only downside I’ve noticed so far is that the crisper drawers seem smaller than my previous fridge. I keep a lot of salad fixings and fruit and vegetables so it’s not great thats it’s a smaller size.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com