Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(775 Reviews)
Rating breakdown 775 reviews
5 Stars
531
4 Stars
138
3 Stars
41
2 Stars
19
1 Star
46
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Cjbilger
from Maryland
Verified Purchase:Yes
I bought my LG in Jan. Of 2022 and it had problems within 5 months. At this point I have been without use of the freezer for 2 months. The warranty service company LG uses is terrible and keeps either delaying the service or trying to close the ticket due to not being able to contact me, although I get no calls or voicemails. I won’t be buying another LG appliance moving forward.
Quality
1
Features
3
Value
3
Response from lg.comBy JaNika Wiley, Social Media, September 14, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: Felix65
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator a few weeks ago and really like it. It is very spacious and loos great in our kitchen. My wife and I did not care to have an ice dispenser in the door, so having only the water dispenser in the door saves a lot of extra room in the refrigerator. The only downside to the refrigerator is that the display panel does not show the current temperature of the fridge and freezer, it only shows the temperature you set it to, so it would be hard to tell if it is properly cooling without using an extra thermometer placed inside.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: NadineM49
from Clayton NC
Verified Purchase:Yes
I bought this model about a year ago because I was moving into a new house and need a refrigerator and this model was in stock. It meets my needs. The only issue was the compressor fan went out with two weeks on the warranty. The replacement and service call was all covered under the warranty.
Pros: ease of use
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Vectorbill
from Philadelphia
Verified Purchase:Yes
Had this refrigerator installed about a month ago. Have another LG refrigerator but this one is big. Lots of space. Water dispenser is great, fast flow, and takes up no space inside refrigerator. Love the no finger print design. Great refrigerator.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: L Bryant
from Houston, TX
Verified Purchase:Yes
I purchased this refrigerator from Costco to replace the Samsung French Door refrigerator which was horrible. I did extensive research for refrigerators. Since I had so much trouble with having a french door refrigerator with water and ice in the door which constantly caused trouble, I decided to go with just the water dispenser in the door and the ice maker down in the freezer. I knew I wanted to have the french door refrigerator again. Best decision I have ever made. No more water pooled inside my refrigerator. Also I am now switching all my appliances (when they go out that is) with LG. I now have a LG Washer, Dryer, Refrigerator and just recently purchased the LG OLED TV. I so love LG!!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lizzaroo
from Indiana
Verified Purchase:Yes
We’ve owned this for two weeks now and really enjoy the space of the refrigerator section. We had a Kenmore the same size previously but the icemaker took up a large part of the refrigerator section because of the door dispenser, so it’s really refreshing to have that hidden so the ice accumulates in the freezer instead.
The freezer is a good design that holds a lot of items securely.
The only downside I’ve noticed so far is that the crisper drawers seem smaller than my previous fridge. I keep a lot of salad fixings and fruit and vegetables so it’s not great thats it’s a smaller size.
The freezer is a good design that holds a lot of items securely.
The only downside I’ve noticed so far is that the crisper drawers seem smaller than my previous fridge. I keep a lot of salad fixings and fruit and vegetables so it’s not great thats it’s a smaller size.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: LEEANNS LG STOVE
from Levelland, Texas
Verified Purchase:Yes
We absolutely love love love this frig ...great ice and easy of getting to the things in the freeze...also love the size of the frig section...very happy
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mama19
Verified Purchase:Yes
We traded a Frigidaire that was horribly noisy and had some faults in for this beautiful lg. I've always wanted a french door refrigerator and I'm really happy with it because I like having all the refrigerator at eye level, like the old days. That means the produce doesn't go bad because I can keep an eye on it instead of forgetting that it's there. The freezer is roomier than we expected which is great because we have a lot of frozen foods. The ice maker is quiet. I like that the top drawer of the freezer comes out with the bottom one a little ways so you don't have to reach all the way back to pull it out. I like the look of it I like the shelves and the doors and everything about it. Never thought I'd spend this much on a fridge but hopefully it'll last a long time.
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com