Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: Emil Sr
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best refrigerator I have ever owned tons of space without the ice maker taking up space
Great job LG
Great job LG
Written by a customer while visiting lg.com
Posted by: PaxtonsFridge
from San Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this fridge for a year now and it’s definitely an upgrade from what I had, and it’s a very nice fridge. I wish the veggie doors could open when just 1 door is open, but you have to open both doors to open any of the 3 drawers. The water filter cap was loose when I got it and the ice maker stopped making ice a few months ago but the phone repair tech easily showed me a reset button and it’s worked fine since, and otherwise no issues with it. Very spacious, holds a lot, love the water on the door.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Wade f
from Alabama
Verified Purchase:Yes
I have had for slightly over a year and board and compressor went out. I have been without my fridge for 6 weeks waiting for a repair person.
Quality
2
Features
3
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, November 28, 2023
We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. Please let us know if we can be of further assistance. ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
3
Awesome Fridge! Need to work on shipping issues.
on November 26, 2023
Posted by: Kody1442
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall the fridge is perfect for our situation, however, they have shipped us the wrong color handles twice. Need to get better quality control regarding the shipping of different products.
Response from lg.comBy LG Customer Experience team, Customer Care, November 28, 2023
Hi Kody, we realize your experience isn't up to par with our standards and would like to learn more. Feel free to provide us with your input here: http://spr.ly/6426RBGZ8. We rely on feedback submissions to help us improve the customer experience and would appreciate your submission! ^Chris
Written by a customer while visiting lg.com
Posted by: Jonat
from California
Verified Purchase:Yes
I bought this LG refrigerator a couple months ago. I really liked it because it is very spacious inside and exterior is simple but beautiful. The stainless steel door for some reason does not attract finger prints. It is pure luxury and I am glad I purchased it.
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Smitty11274
from Ventura California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wonderful refrigerator which is the perfect size and accommodates all of our food placement needs. Ample space, and easy storage. The water dispenser is a gem and I love the fact that I don’t have to buy bottled water anymore..
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Tons of space and still has water dispenser
on November 16, 2023
Posted by: Kristovski
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very much love this fridge and highly recommend.
Pros
-tons of space
-water dispenser
-the extra shelving in the door due to not having the ice maker up top allows for storage of all the odds-and-ends bottles that otherwise would crowd the main shelf space. This has made our fridge life much better.
-Great looking fridge
-runs pretty quiet
-tons of space
-water dispenser
-the extra shelving in the door due to not having the ice maker up top allows for storage of all the odds-and-ends bottles that otherwise would crowd the main shelf space. This has made our fridge life much better.
-Great looking fridge
-runs pretty quiet
Cons
-As with any fridge that doesn't have a top door ice maker, it is less convenient to get ice down below, and while the ice maker doesn't produce tons of ice, it's enough for us
-The top doors will close a bit hard sometimes if you let them close on their own
-My guess is this is the case with any fridge, but it doesn't ever really get to the temperature it's set to. We have it set as low as it can go and the two thermometers I have in it are usually around ~2-3 degrees warmer after keeping it closed overnight
-As with any fridge that doesn't have a top door ice maker, it is less convenient to get ice down below, and while the ice maker doesn't produce tons of ice, it's enough for us
-The top doors will close a bit hard sometimes if you let them close on their own
-My guess is this is the case with any fridge, but it doesn't ever really get to the temperature it's set to. We have it set as low as it can go and the two thermometers I have in it are usually around ~2-3 degrees warmer after keeping it closed overnight
Pros: Style/Design, Features/Settings, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: TonyGen
from Melbourne Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought the new LG about 6 weeks ago and absolutely love it. Great features, roomy shelves and door compartments, and very quiet operation. Makes a great volume of ice and stores the ice in a easy to retrieve bin. This is our first french door fridge, and would never go back to a side by side.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com