Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.4
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
534
4 Stars
139
3 Stars
41
2 Stars
21
1 Star
50
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Posted by: BJEK
from Mt Pleasant, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new refrigerator. I love all the features and the no smudge surface.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: rockway56
Verified Purchase:Yes
The refrigerator is very attractive and very well laid out. The fact that it has a single ice dispenser in the freezer allows for additional food space and simplifies the functions. The extended warranty is worth every penny!
Pros: ease of use
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Problems with ice maker
on December 7, 2023
Posted by: tina55
from Arizona
My refrigerator is just over a year old and the ice maker doesn’t work properly. Let me refrain that, at all. Very disappointed in this ice maker to say the least.
Pros: Style/Design
Quality
1
Features
5
Value
3
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 11, 2023
Hi Tina, we realize just how big of a role your ice maker plays in your kitchen routine. Please allow us to assist! Please contact us via social media to arrange any necessary repairs. Our handle on Facebook or Twitter is @LGUSSupport. Kindly send us a private message with your phone number and refrigerator information (model and serial numbers). We'd be happy to offer our assistance!^Chris
Written by a customer while visiting lg.com
Posted by: BWND92
Verified Purchase:Yes
We've only had this fridge for a couple weeks, and we're super happy with it!
Written by a customer while visiting lg.com
Posted by: RysiuO
from Indiana
Verified Purchase:Yes
Had it for several months now and couldn’t be more happy with the unit. Highly recommended.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Would be a GREAT fridge if it worked correctly.
on December 4, 2023
Posted by: Bolicod
from Spokane, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this fridge for 3 weeks and the temperature is up and down constantly, it fluctuates between 32 and 42. We have to keep it set to 33° to keep our food from spoiling. Other than that, it’s a very nice appliance. We love the slim water feature and the ice maker in the freezer.
Pros: ease of use
Quality
3
Features
5
Value
2
Response from lg.comBy LG, October 27, 2025
Hello. Thank you for sharing your experience with your LG Refrigerator. It's great to hear you're enjoying the slim water feature and ice maker design. Your feedback about the temperature fluctuations is helpful and gives us insight into how the refrigerator is performing in your home. For guidance on temperature settings and cooling performance, you can visit: https://www.lg.com/us/support/help-library/lg-refrigerator-temperature-settings-and-adjustments-CT10000021-20150737965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cooling consistency issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Posted by: Rdelmarq
from Amarillo
Verified Purchase:Yes
We bought this refrigerator about a month ago. It’s very roomy. Love the water and ice taste. Very easy to access everything.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Diva52
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s great! Big & roomy & tons of ice! We’re going to buy LG from now on!
Written by a customer while visiting lg.com