Customer reviews from lg.com
LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Average customer rating
4.5
(712 Reviews)
Rating breakdown 712 reviews
5 Stars
505
4 Stars
123
3 Stars
32
2 Stars
17
1 Star
35
93%of customers recommend this product.
(
202 out of
218)
Customer Reviews for LG - 29 Cu. Ft. French Door-in-Door Smart Refrigerator with External Water Dispenser - Stainless Steel
Customer Rating
4
Space very optimized, great value
on May 29, 2022
Posted by: CBtx
from TX
[This review was collected as part of a promotion.] Overall great refrigerator - the interior is very optimized for both the refrigerator and the freezer. Water dispenser takes a bit getting used to but works well. No ice dispenser but that allows for a lot of space in the refrigerator.
Quality has been not so great. After 6 months both refrigerator and freezer stopped cooling. LG support was relatively quick and it turns out there was an interior refrigerant leak that should have been caught at outgoing QC. On the plus side, even with a leaky line, for what it's worth, the refrigerator worked reasonably for 6 months. After the fix, the refrigerator obviously seems to be cooling better and the only negative I had earlier about cooling now seems fixed.
If I ignore this as an one off, the refrigerator seems to be a good value.
Quality has been not so great. After 6 months both refrigerator and freezer stopped cooling. LG support was relatively quick and it turns out there was an interior refrigerant leak that should have been caught at outgoing QC. On the plus side, even with a leaky line, for what it's worth, the refrigerator worked reasonably for 6 months. After the fix, the refrigerator obviously seems to be cooling better and the only negative I had earlier about cooling now seems fixed.
If I ignore this as an one off, the refrigerator seems to be a good value.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Decent fridge
on June 8, 2022
Posted by: Kelshir
from Carthage, TX
[This review was collected as part of a promotion.] Mostly like the fridge. Lots of room and nice with being able to organize.
Disappointed it can't get below 38 fridge and 0ish freezer. Even had repair company send someone out for warranty to look at it and was told it just can't do any lower.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, June 10, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
5
An embodiment of most features I want.
on June 12, 2022
Posted by: Tonadeg
from Dallas, Tx
[This review was collected as part of a promotion.] I bought it two weeks ago and it has been serving me flawlessly.With this purchase, all my appliances, tv, washing machine and drier, microwave etc are now LG.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Living in the desert with LG refrigerator
on June 12, 2022
Posted by: Ice water
from Las Vegas NEVADA
[This review was collected as part of a promotion.] I do not miss an icemaker inside my refrigerator because now I have more room than I need, plenty of ice water the ice cube tray has more ice than I had before. what I like, no more spilled of ice on my floor what was the problem ice is solid it doesn't melt quick, quick replenishment of ice.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Efficient and well apportioned
on June 17, 2022
Posted by: Tannely
from Orange County, CA
[This review was collected as part of a promotion.] Replaced old LG with this new LG. Stayed with LG because old one was still working at 13 years. Love the slim in door water dispenser as it doesn’t take away any room inside. Everything is easy to clean and in door storage is great. Happy the freezer does not have the narrow pull out holder in the door as that annoyed me on the old freezer and makes easier access to the larger pull-out section next to ice maker. Enjoy interior water filter, too. Only miss the in door butter holder section, but that’s a tiny miss.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Sleek design, easy to use, love the freezer space!
on June 17, 2022
Posted by: MicheleH
from York, AL
[This review was collected as part of a promotion.] My husband and I shopped around prior to agreeing on this model, with the freezer down below and the large double doors that open up to lots of space for my casserole dishes! I love to cook, my husband is a Chef and we have lots of friends over for cook outs, etc. So when I saw the large shelving units and moveable shelves, I knew that this was the one I wanted! Love the large interior door storage for all of my condiments. The freezer space is exactly what I needed -- and everything is easily accessible.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love the Ice Maker
on June 22, 2022
Posted by: Danno1362
from Las Vegas, NV
[This review was collected as part of a promotion.] We purchased this a month ago and love the high capacity ice maker and the cold water from the door. Very happy with it and it’s design. Wife loves that she can put her magnets all over the front of it.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Nice Fridge
on June 24, 2022
Posted by: paybacktimes
from Salem Oregon
[This review was collected as part of a promotion.] We bought this to replace another fridge and size, and quality is good a lot of space.
Pros: ease of use
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com